Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,970 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,970 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Vetopia 5 star review on 21st February 2026

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The recurrent order system is good. The system send reminder of coming order and is flexible enough to make changes . Sometimes it is last minute changes but the CS is kind enough to help me to make the last minute changes.”

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Posted 4 years ago

“good service”

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Posted 4 years ago

“Large range of products and fast delivery. Recommended!”

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Posted 4 years ago

“I've been using Vetopia for 6 years now. Super efficient service, really clear website, and we've always received the deliveries on time.”

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Posted 4 years ago

“They're very responsive and the orders are often delivered within a week.”

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Posted 4 years ago

“Staff are very helpfull and service is awsome!👍”

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Posted 4 years ago

“I love Vetopia,the staff and driver is nice☺.”

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Posted 4 years ago

“Vetopia has always provided quick efficient service, delivery and advice. A pleasure to deal with.”

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Posted 4 years ago

“Fuss free. Efficient. And being able to have next day delivery is awesome.”

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Posted 4 years ago

“Vetopia offers a wide range of high quality products for my two beloved dogs. The treats are nutritious and delicious. Other dog-wares meet their needs perfectly and look pretty. A most reliable and commendable pet shop.”

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Posted 4 years ago

“Always buy my food from here. Highly recommended”

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Posted 4 years ago

“Timely, reliable with great service and prompt attention”

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Posted 4 years ago

“Nice!!!!!!!!!!!”

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Posted 4 years ago

“Vetopia is terrific!!! They r so organised and deliver quickly! Thanks Team Vetopia you make feeding my beloved cats healthy food easy!!!”

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Posted 4 years ago

“It’s a good story”

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Posted 4 years ago

“brilliant”

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Posted 4 years ago

“Always have had great service, no complaint whatsoever. Very helpful and accommodating. Thank you Vetopia.”

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Posted 4 years ago

“Superb experience! Always respond fast!”

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Posted 4 years ago

“high efficiency”

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Posted 4 years ago

“Super quick, super easy one stop shop for all your pet needs. Very helpful answering questions and if you have any issues. Fast delivery (same day). Will continue to use as it’s cheaper than buying at the vets.”

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Posted 4 years ago

Vetopia is rated 4.7 based on 2,970 reviews