Villa Plus Reviews

1.3 Rating 143 Reviews
6 %
of reviewers recommend Villa Plus
1.3
Based on 143 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
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Villa Plus 5 star review on 4th January 2024
Debbie Parker
Villa Plus 1 star review on 9th October 2023
Anonymous
Villa Plus 1 star review on 18th March 2023
Donna
Villa Plus 1 star review on 18th March 2023
Donna
Villa Plus 1 star review on 1st December 2022
Anonymous
Villa Plus 1 star review on 1st December 2022
Anonymous
Villa Plus 1 star review on 1st December 2022
Anonymous
20
Anonymous
Anonymous  // 01/01/2019
Villa plus- amazing, already booked for 2025 excellent service highly recommended
Villa Plus 5 star review on 4th January 2024
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Posted 3 months ago
Went to Villa Meliá in Crete great holiday and rep was friendly and helpful
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Posted 11 months ago
Stayed at villa Indico in Lanzarote. All you need to know. The villa was great on a very quiet street. There is a shop near by just go to bottom of the street turn left then left again and you will see the shop on the left. It says supermarket restaurant but its just a shop. It sells English food some Warburton's bread in freezer. But beware of the fresh milk got two bottles on different days both went off next day. The beach and restaurant bars are 10 min walk from the villa. Again go to the end of the street turn let just keep going till you reach the beach and you will see the bars up the street on the right. The main town Puerto del carmen is much the same as the beach bars. The taxi number they leave you is great you just tell them the villa name and they there straight away. Cost 5 euro to go to main town. All in all had a great week here in a great villa that is completely private no overlooked from anywhere,
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Posted 1 year ago
I booked a villa for 3 weeks May 2021 paid my full balance and was told the villa was ready for us!! but how could we get there Jet 2 cancelled our flights but got full fefund from them. Marjorca was in lockdown so we couldn't get there, how stupid are these people, so my villa stood empty for 3 weeks abs disgraceful, i have a disabled son and had to check if its suitable to start with!!!!@ I wad told i had to claim on my travel insurance as they were not going to refund me or offer a voucher, my insurance company paid out but what a hassle, and i had to pay the £200 excess, instead of leaving staff on the front line to deal with it all where was the managing directors of Vill Plus disgracefull!!!!!!!!!!!
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Posted 2 years ago
Great customer service from Michael today, explained everything and was really helpful and understanding of our situation. Called me back when he said he would and were really quick to answer the phones when I called. Much appreciated
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Posted 3 years ago
Brilliant and swift service friendly staff at destination and villa was amazing. Would return in future it was a beautiful setting and the pool was so nice and went down well with the kids
Villa Plus 5 star review on 2nd September 2020 Villa Plus 5 star review on 2nd September 2020 Villa Plus 5 star review on 2nd September 2020
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Posted 3 years ago
We have booked with Villa over the last 4 years and always found the company extremely helpful. Unfortunately our holiday in May was cancelled I looked on the Villa Plus website and it said we were unable to contact them due to the volume of people contacting, it stated that 10 days after the departure date a refund would be given, true to word we received a full refund without any hassle and stress. Thank you Villa Plus we would definitely book with you again.
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Posted 3 years ago
I booked a villa for this week and it was cancelled due to the virus. I must say villa plus have been absolutely amazing had my money back with no nonsense. They have been so efficient will definitely book with them again
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Posted 3 years ago
This is the third villa holiday with Villa plus. We have been very pleased with the ease of booking and value for money when booking our holiday online. the customer service for any queries is quick, prompt and accurate. Cannot recommend them any higher.
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Posted 6 years ago
Villa Plus is rated 1.3 based on 143 reviews