Name: VIP Premium Vaping and E-Liquids
Address: VIP, Nicoventures Retail (UK) Ltd, Minerva House, 63-77 Hornby Street, Bury, BL9 5BW, Manchester
Rating: 4.45

“I have been very fortunate today to deal with two members of your team. Janet took my call and was very friendly, knowledgeable and most helpful. She brightened my afternoon (not bad as I have just had a wisdom tooth extracted!). Shortly followed by a very speedy email follow up from Nicola. On the ball, polite and professional. Both ladies are a credit to your company.”

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Posted 5 years ago

Thank you so much for the great review. We are glad to hear that you are enjoying your VIP products and that you are happy with the service provided by the VIP Customer Care team. We aim to provide excellent service to each and every customer! If you ever require further assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or drop us an email admin@vipcig.com. Kind Regards, Nathan – VIP Customer Care

Posted 5 years ago

“Staff are always friendly and informed in store and online.”

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Posted 5 years ago

Thank you so much for the great review. We are glad to hear that you are enjoying your VIP products and that you are happy with the service provided by the VIP Customer Care team. We aim to provide excellent service to each and every customer! If you ever require further assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or drop us an email admin@vipcig.com. Kind Regards, Nathan – VIP Customer Care

Posted 5 years ago

“good service, fast response”

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Posted 5 years ago

Thank you so much for the great review. We are glad to hear that you are enjoying your VIP products and that you are happy with the service provided by the VIP Customer Care team. We aim to provide excellent service to each and every customer! If you ever require further assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or drop us an email admin@vipcig.com. Kind Regards, Nathan – VIP Customer Care

Posted 5 years ago

“My sub was damaged and they replaced it no problem”

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Posted 5 years ago

Thanks for the amazing review! I’m glad to hear that your Replacement has arrived with you and that you are enjoying your VIP vaping experience! If you ever require any further assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team who are more than happy to help on 0161 413 0370 or drop us an email admin@vipcig.com. Kind Regards, Nathan – VIP Customer Care

Posted 5 years ago

“I have been a customer of VIP for over 4 years and the service and fulfilment has always been brilliant. Products delivered the next day. Unfortunately, I have just had an issue whereby Royal Mail has stated that it delivered my product and that I signed for it, but this isn't the case and my order is missing. Despite this not being VIPs fault, they have taken charge of the situation and are now investigating this on my behalf. The incident has been dealt with my a lovely lady called Janet Duckworth - impeccable customer service! I will certainly continue to be a loyal customer. Thank you Janet and VIP.”

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Posted 5 years ago

Thank you so much for the great review. We are glad to hear that you are enjoying your VIP products and that you are happy with the service provided by the VIP Customer Care team. We aim to provide excellent service to each and every customer! If you ever require further assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or drop us an email admin@vipcig.com. Kind Regards, Nathan – VIP Customer Care

Posted 5 years ago

“When I order on the day I always receive my order the next day and I love the VIP products and I have been with them for 5 years now”

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Posted 5 years ago

Thank you very much for taking the time to write such a positive review about your VIP experience! We aim to provide the best service and get your order to you as quickly as possible. All feedback is very greatly appreciated. If you ever require any advice or assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or email admin@vipcig.com. Kind Regards, Nathan – VIP Customer Care

Posted 5 years ago

“VIP products are an excellent aid to help you stop smoking. Would highly recommend to anyone wanting to stop and stay off tobacco cigarettes.”

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Posted 5 years ago

Hello Brian Hi there! thank you so much for the excellent review. We are pleased to hear that VIP has helped you along with your journey… We strive to produce high quality products at affordable prices! Our friendly VIP Customer Care team are always on hand to answer any questions that you may have in relation to our products. If you require any advice, please do not hesitate to email admin@vipcig.com or give us a call on 0161 413 0370! Kind Regards, Daisy – VIP Customer Care

Posted 5 years ago

“Bought myslef and my partner an Alpha base kit and we haven’t had a ciggerette since new year so thanks from us 😁”

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Posted 6 years ago

Hi Jimmy, Thank you for the excellent review on VIP and our products. It’s amazing to hear that our products have had such a positive impact on your life. If you ever require assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or drop us an email admin@vipcig.com. Happy Vaping! :)

Posted 6 years ago

“Nicola, Hannah and Daisy, just want you to know how much I appreciate how kind and helpful you are when I phone for an order. It is always a joy to speak to you,. Thank you.”

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Posted 6 years ago

Hi Margaret! Thank you very much for your amazing five star review. We are very pleased to hear that you are happy with the service provided by the Customer Care team. All customer feedback is very greatly appreciated. Take Care!

Posted 6 years ago

“Thanks for Sending out so Fast now wait for the new Device my wife will get happy about it we have all produkts of Vype we are missing the Pepples they where great like your company i will Review again when order arrived”

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Posted 6 years ago

Hi David! Thank you very much for taking the time to write such a positive review about your VIP experience. All customer feedback is greatly appreciated. Take Care!

Posted 6 years ago

“Had a problem with contents missing from my parcel recently. Excellent customer service, with a number to call, which was answered swiftly by a real person, rather than an automated line. spoke to a very helpful lady, followed her advice, & replacements were sent out within a couple of hours! One very satisfied customer.Keep up the good work.”

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Posted 6 years ago

Hello there! Thank you very much for the excellent 5 star review. I'm pleased to hear that you are happy with the service provided by the Customer Care team and that they were able to assist you with rectifying the discrepancy with your order. Take Care!

Posted 6 years ago

“Only e-liquid I will buy now. Red fusion is the best flavour! Amazing quality and taste, prolongs coil life”

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Posted 6 years ago

Dear Rebecca, Thank you for the excellent review! I’m glad that you are enjoying your VIP Red Fusion e-liquid! We pride ourselves on producing the highest quality liquids for our customers. Happy Vaping!

Posted 6 years ago

“Have tried cheaper E-liquid but nothing beats the quality of VIP E-liquid, definitely worth paying more. Lasts longer and altogether a better vaping experience.”

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Posted 6 years ago

“nothing more to say about the products. goods ordered by phone were delivered quickly and correctly. the person I spoke to knew the products and was polite and helpful.”

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Posted 6 years ago

Thanks for the review! Here at VIP, we pride ourselves in providing a helpful and friendly service. If you happen to have any further queries, please do not hesitate to contact us via Email, WebChat or Telephone.

Posted 6 years ago

“VIP "cigarettes" i.e. battery and cartomiser have helped me to successfully give up smoking and have now been a non smoker for about 7 years. Yes I do 'vape' but even my Drs have said that this was good.”

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Posted 6 years ago

Good Morning Sally, Thanks for taking the time to share your VIP Vaping Experience. It's amazing to hear how we have helped you along with your journey! The VIP Cartomizer Range is great for those who are new to the world of vaping and would like an easy-to-use device to help them change their habits. Please follow the link to get started: https://www.vipelectroniccigarette.co.uk/beginner-kits/product/vip80-cartomizer-kit Take Care!

Posted 6 years ago

“I would definitely do this again”

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Posted 6 years ago

“I started out using tobacco flavours but found that I was still craving gags so I switched to menthol o found this ok for a while as these flavours helped me cut down from 20 to 16 in a few months now I always buy Red Fusion as it has a great flavour and has helped me from my cravings. It has subtle hints of menthol but what I love about it is the hint of anieseed which is great. I will now be going down to 8m o just under 7months which is great, as I used to smile 40 gags a day now I feel better and smell a lot nicer to do and it is all thanks to V.I.P.”

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Posted 6 years ago

Dear Michelle, Thanks for taking the time to provide excellent product feedback. We are glad that you have found the e-liquid for you here at VIP, and that we have helped you along with your journey! To view our full range of menthol flavours, please follow the link: https://www.vipelectroniccigarette.co.uk/e-liquids#!/e-liquids/page-ids/132/sort/fea/rows/40 Happy Vaping!

Posted 6 years ago

“Having tried various brands, VIP has come out top. I no longer look unless the price point changes. That will be a VIP decision.”

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Posted 6 years ago

Dear Stephen, Thanks for taking the time to leave a review regarding your customer experience shopping with VIP! We aim to provide high quality products at affordable prices.

Posted 6 years ago

“Easy to order - good 3 for £10 deal - voucher given with first order does not expire so can use every time I order. Fast delivery. Use every month so that I don't run out. Nice product too, not too harsh when inhaling. I would recommend this company.”

Helpful Report

Posted 6 years ago

Thank you for the excellent review! I’m glad that you are enjoying the VIP e-liquid range. Please keep an eye out on our website for exciting new liquids and flavours: https://www.vipelectroniccigarette.co.uk/e-liquids Thanks!

Posted 6 years ago

“Good products, Always reliable.”

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Posted 6 years ago

Thank you for the excellent review. I’m glad that you are enjoying your VIP products! If you happen to have any queries, please do not hesitate to contact the VIP Customer Care team directly.

Posted 6 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

VIP Premium Vaping and E-Liquids Reviews