Virgin Experience Days Reviews

Name: Virgin Experience Days
Address: Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS, Bourne End
Rating: 3.93

3.9 Rating 2,215 Reviews

73 %

of reviewers recommend Virgin Experience Days

3.9

Based on 2,215 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Virgin Experience Days:

Virgin Experience Days was launched in March 2001 under the name of Virgin Experience. Originally offering experiences to corporate clients as a way of incentivising staff and customers, the company rapidly expanded to bring the Virgin values of quality, innovation, value for money and fun to the consumer experience gift market.
The summer of 2003 was a real milestone for Virgin Experience. In our continual quest to bring the best experiences and unrivalled service, we joined forces with Acorne Sports. Founded in 1988, Acorne Sports is the original experience company and it’s their stamp of approval that confirms our pedigree and ability to deliver unforgettable experiences. Acorne ’s unrivalled reputation, knowledge and relationship with all of the featured centres made them the perfect partners for Virgin Experience, a company dedicated to making sure customers have the very best time. By teaming up, we are able to challenge the way every experience is provided and offer once-in-a-lifetime gifts backed up by friendly service staff with first-hand knowledge.

Visit Website

Phone:

0344 504 0844

Email:

social.media@virginexperiencedays.co.uk

Location:

Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS
Bourne End
SL8 5YS

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Virgin Experience Days 1 star review on 13th October 2022

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was a Xmas present for my daughter and son-in-law. Inamo only give you your table for 1.5hrs which is just not long enough for a 12 dish tasting menu. Their table wasn't ready when they arrived. The first dishes were served quickly then there was a long gap in between the next being served. The last dishes weren't served until 6mins before they were due to leave their table. Only 11 of the 12 were served so they knocked off the 10% service charge, which I think was a real cheek!! As there was so much food left they asked if they could take some away but Inamo refused point blank despite the fact that I had been in the very same restaurant the week before and I was asked what I would like to take away. There was so much food wasted and I paid £107 for this food which I assume would have been just thrown in the bin after they left. Not good value for money at all and Inamo need to give longer for people who have paid for the 8 and 12 dish tasting menus to have any chance of being able to eat it all - or revise their policy about taking food away. The food itself was lovely.”

Helpful Report

Posted 7 years ago

Hey Melinda, We are so sorry to hear this. Please be assured that we are looking into this with our Escalated Care Team, the supplier and our Quality Assurance Manager. If you would please send us an email to social.media@virginexperiencedays.co.uk with as much detail as possible, including names of people that you spoke to (if you know) and times and dates that you attended, this would be much appreciated. Please be aware that it can take up to 15 working days to hear back from our team. Thank you for taking the time to let us know about your experience.

Posted 7 years ago

“Absolutely Brilliant!”

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Posted 7 years ago

“Very wide choice of places to go and things to do at reasonable prices.”

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Posted 7 years ago

“Just to be to see all work in the makeing”

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Posted 7 years ago

“They give a chance to experience things out of the ordinary.”

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Posted 7 years ago

“Great selection of experience days and fantastic providers for these days such as Red Cloud Days.”

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Posted 7 years ago

“Truly great suprise”

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Posted 7 years ago

“Lovely country inn hotel refurbished to a high standard.”

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Posted 7 years ago

“Superb views, attentive staff and fantastic bar and restaurants”

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Posted 7 years ago

“I've done two now. Both were excellent.”

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Posted 7 years ago

“O...M..G LITERALLY THE BEST DAY OF MY LIFE!!”

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Posted 7 years ago

“So limited in shows and seats and days - much better to book it yourself”

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Posted 7 years ago

“Happy happy happy”

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Posted 7 years ago

“Received this as a gift off my 2 daughters on my retirement. My wife and I stayed at The Tulloch Castle Hotel in the Highlands on a D/BB deal . We were treated superbly by the hotel staff which made this a memorable "Experience" . What can we say ? Answer = Do It !”

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Posted 7 years ago

What a wonderful review! We are thrilled to hear that you had a great time Taff! We'd love to see any pics that you may have :)

Posted 7 years ago

“I didn't expect to be charged £20 for a damage waiver. It didn't last long - not £125 worth.”

Helpful Report

Posted 7 years ago

Hey David. We are sorry to hear that you were surprised by the damage waiver. We do try and make our vouchers as transparent as possible and provide this information prior to purchase of the voucher and upon activation. Please do keep in mind, whilst this damage waiver is optional and paid directly to the supplier, it is advised by the suppliers to take this up on the day to avoid any further costs if the cars were damaged.

Posted 7 years ago

“A good one time experience.”

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Posted 7 years ago

“Customer service terrible”

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Posted 7 years ago

“Really interesting experience”

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Posted 7 years ago

“Lovely restaurant, great food and amazing seats for the show - what more could you ask for!”

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Posted 7 years ago

“I had best birthday ever!”

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Posted 7 years ago

We love this!! What a wonderful review, and a lovely pic! :)

Posted 7 years ago

Virgin Experience Days is rated 3.9 based on 2,215 reviews