VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 4,022 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,022 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with the service I received. It was prompt, faster and more efficient than promised, and trasparent. I was kept informed at every stage. Excellent overall.”

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Posted 6 years ago

Hi Bakthavathsalan, Thanks for sharing your review of VisaHQ. We're glad to hear you had a great experience with our services and we hope to work with you again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Excellent tentative service. Even reception was extremely helpful and informative.”

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Posted 6 years ago

Hi Carmen, Thanks for reviewing VisaHQ. We're glad to hear you've had a great experience interacting with our team so far and we hope to continue serving you in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Amazing service! Application process was easy and took less than 48 hours to get my e-visa”

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Posted 6 years ago

Hi Dagny, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you'll return next time you require travel documents! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Jaykumar Rathore”

Helpful Report

Posted 6 years ago

Hi Jaykumar, Thanks for rating VisaHQ. We're glad you had a five-star experience and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very good, really professional service!”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I used service for Mauritius visa. Highly recommend.”

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Posted 6 years ago

Hi Tiba, Thanks for reviewing VisaHQ. We're glad you had an excellent experience using our services to obtain your Mauritius visa and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Good service, fast and efficient, will definitely use provider again.”

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Posted 6 years ago

Hi Dainan, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we look forward to working with you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I had a great experience - the portal is user friendly and fairly automated. Officers from VisaHQ are pretty quick in response and helpful. Special call out for Mr. Alaa - he is been very cooperative when I had to secure visa for my Seoul trip in the last minute.”

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Posted 6 years ago

Hi Happy, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Alaa and we wish you a great trip to Seoul. We hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Luciana Caporaso in your Sydney Pitt Street office provided exceptional service getting our Tanzanian and East Africa visas. She was helpful, pleasant and efficient - we will definitely use her on future trips. Outstanding service thank you 5.5 stars out of 5”

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Posted 6 years ago

Hi Charles, Thanks for taking the time to review VisaHQ. We're so glad to hear you had a great experience working with Luciana and we wish you a wonderful trip to Africa. We look forward to serving you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Well planned, organized, and scheduled everything to a seamless completion.”

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Posted 6 years ago

Hi Mukundan, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“VisaHQ is extremely efficient and easy to use. If you happen to overlook or leave something out VisaHQ communicates with you to let you know.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we hope you return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Faizal is the reason why I’m satisfied with you services, he has been very proactive and considerate of the limited timelines.”

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Posted 6 years ago

Hi Anirudh, Thanks for reviewing VisaHQ. We're so glad you've had an excellent experience working with Faizal and we hope you'll use our services again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Overall a great service, Arpit provided complete support for my US Visa renewal application and managed small hiccups without taking my time. thanks very much for a great service with a small price.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Arpit and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“For my trip to Malawi i needed to get a visa. It took no time to register on line. I got updates on the status of my visa regularly and received it back faster than I expected. Very happy!”

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Posted 6 years ago

Hi Andrea, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our online application process. We hope to serve you again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“The initial review of my documents by VisaHQ took longer than what I was told to expect, but once the documents were past that stage of the process the service was excellent. I appreciated being updated on every stage of the process. Thank you!”

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Posted 6 years ago

Hi Ann, Thanks for reviewing VisaHQ. I would like to personally apologize that the initial processing of your paperwork took longer than expected. However, I'm glad to hear you had a great experience with our services overall and I hope you'll give our team a chance again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Forms are easy to complete, responsive to questions and save me a lot of time to get my visa.”

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Posted 6 years ago

Hi Terrence, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“The visa process was quite smooth. It seemed to take a little extra time than I had thought, but believe this was related to a Russia holiday (where I am traveling) rather than VisaHQ”

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Posted 6 years ago

Hi Miguel, Thanks for reviewing VisaHQ. We're glad you had a great experience overall, although I would like to apologize for any processing delays you experienced. As you presumed, once we hand over documents to the appropriate Embassy or consulate, our team has no control over processing delays and other issues on their end. We do, however, do everything in our power to make sure our clients' documents are processed in a timely fashion. Thanks for choosing VisaHQ and I hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“7218586118”

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Posted 6 years ago

Hi Govind, Thanks for rating VisaHQ. We're glad you had a five-star experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Excellent team! VisaHQ guides and supports you through every step of a potentially intimidating process. The email response time of the staff member assigned to my visa was immediate. Her answers to my questions were thorough. The turnaround time was unbeatable. I felt secure knowing my visa would not get lost, misplaced, or put at the bottom of a pile. She made certain my application was complete BEFORE she submitted it to the embassy, making the entire process seamless. I recommend this service to anyone.”

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Posted 6 years ago

Hi Aliena, Thanks for taking the time to review VisaHQ. We're glad you had an excellent experience working with our team to obtain your visa and we sincerely hope you'll choose our services again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“they are great”

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Posted 6 years ago

Hi Scott, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you return in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 4,022 reviews