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VisaHQ Reviews

4.4 Rating 4,123 Reviews
86 %
of reviewers recommend VisaHQ
Company Reviews Product Reviews
256
 Metrics Info
4.4
Based on 4,123 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read VisaHQ Reviews

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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Kimberly R
Verified Buyer
“VisaHQ was recommended by a friend when I was overwhelmed by all the different places. I am so glad he did because VisaHQ was wonderful!! I was very nervous about mailing off my passport. VisaHQ was Fast, efficient and thorough.”
Helpful Report
Posted 6 years ago
Hi Kimberly, Thanks for taking the time to review VisaHQ. We're so glad you chose us and are glad to hear you had an excellent experience! We hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Ming C
Verified Buyer
“Good attention to details in checking documents. Efficient in communications with embassy.”
Helpful Report
Posted 6 years ago
Hi Ming, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope you'll use our services again in the future. Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Daniel P
Verified Buyer
“Very helpful service. They do the hard work for you. One and done A++.”
Helpful Report
Posted 6 years ago
Hi Daniel, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you require travel documents. Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Rez A
Verified Buyer
“visa process was hassle free and smooth.”
Helpful Report
Posted 6 years ago
Hi Rez, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Stephen M
Verified Buyer
“Easy to use online system backed up by helpful, prompt intervention as needed from the team”
Helpful Report
Posted 6 years ago
Hi Stephen, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our application platform and our customer service team. We sincerely hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Michael B
Verified Buyer
“They handled a challenging process very well. I was informed and was able to take care of some uniquid matters with they willing help. I would recommend their services to others.”
Helpful Report
Posted 6 years ago
Hi Michael, Thanks for reviewing VisaHQ. We're glad our team was able to assist you with your complex application and we sincerely hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
Anonymous
Verified Reviewer
“Amazing service, great communication and follow-through. VisaHQ went above and beyond in turning around a passport renewal with a foreign country visa within a very tight timeline. Highly recommend for their professionalism and service.”
Helpful Report
Posted 6 years ago
Hello! Thanks for taking the time to review VisaHQ. We're glad to hear you had a wonderful experience working with our team and we hope to serve you again next time you require travel documents. Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Carol A
Verified Buyer
“Great customer service, fast and friendly”
Helpful Report
Posted 6 years ago
Hi Carol Ann, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Richelle -
Verified Buyer
“VisaHQ made getting a Russian Multi-year visa very easy. I just had to send in a few documents and stopped worrying about it.”
Helpful Report
Posted 6 years ago
Hi Richelle-Ann, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we sincerely hope to work with you again in the future. Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
Anonymous
Verified Buyer
“We received our visas quickly!”
Helpful Report
Posted 6 years ago
Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Deepanshu G
Unverified Reviewer
“The services are reliable and hassle free. I was assisted by Mr Arpit Chandel throughout the visa process which went seamless.”
Helpful Report
Posted 6 years ago
Hi Deepanshu, Thank you for taking the time to review VisaHQ. We're glad you had an excellent experience working with Arpit and we hope you'll use our services again! Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Gabrielle B
Verified Buyer
“Seamless, efficient, fast”
Helpful Report
Posted 6 years ago
Hi Gabrielle, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Melissa D
Verified Buyer
“excellent service-support staff answered all my questions and the process was seamless. I will use the service again! I communicated by chat, phone and email. All were excellent”
Helpful Report
Posted 6 years ago
Hi Melissa, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services across all channels and we hope to work with you again when you require travel documents. Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
Philip M
Verified Buyer
“Everything went very smoothly in getting my China visa. I did the application online, collected the documents using the checklist they provided, and from getting all docs to them on one Friday about noon, they had the docs delivered to the Chinese consulate that afternoon, and I had my visa delivered by Fedex the next Friday. Excellent service!”
Helpful Report
Posted 6 years ago
Hi Philip, Thanks for reviewing VisaHQ. We're glad you had an excellent experience using our online system to obtain your Chinese visa. We sincerely hope you'll return next time you require travel documents! Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Bhavesh J
Verified Buyer
“The process was clear. Also the estimated timeline was 100% accurate.”
Helpful Report
Posted 6 years ago
Hi Bhavesh, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you need travel documents. Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
Barbara P
Verified Buyer
“Very pleased that we chose your service. Our travel pros recommended CIBT but after spending a lot of time with their proposal we decided to research other visa companies and VisaHQ came up being the best. We also like the fact that the cost was $99.00 for the four day service compared to $169.00 from the competitor. The form was easy to fill out and the frequent email communication letting us know how it was progressing has been a huge plus. Thanks for all.”
Helpful Report
Posted 6 years ago
Hi Barbara, Thanks for sharing your review of VisaHQ. We're glad you chose our services and that you have had an excellent experience! We sincerely hope to work with you again next time you require travel documents. Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
AUDREY O
Verified Buyer
“Griselle was swift in spotting documents I omitted and listening to feedback from the VFS office for future clients; information that is not available on the website for example, letters from employers on contracts and that I am going on holiday should be no less than 30 days old. Job well done, thank you!”
Helpful Report
Posted 6 years ago
Hi Audrey, Thanks for reviewing VisaHQ.. We're glad you had a great experience working with Griselle and we hope you'll return next time you require travel documents! Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Anonymous
Verified Buyer
“They are fast and are very helpful. They understood me.”
Helpful Report
Posted 6 years ago
Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Deborah G
Verified Buyer
“I appreciated the personal email from Kenyatta Bryant so much. She needed another bit of information and I thought for sure that my application would fall into the ‘black hole’. She followed up and followed through and I was so impressed with her personal customer service! Looking forward to getting the visa and passport in time for my trip to China! Thank you!”
Helpful Report
Posted 6 years ago
Hi Deborah, Thanks for taking the time to review VisaHQ. We're glad you had an excellent experience working with Kenyatta and we sincerely hope our team can serve you again next time you require travel documents! Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Philip J
Verified Buyer
“Excellent service - Laura is exceptionally helpful”
Helpful Report
Posted 6 years ago
Hi Philip, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Laura and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
VisaHQ is rated 4.4 based on 4,123 reviews
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