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VisaHQ Reviews

4.4 Rating 4,028 Reviews
86 %
of reviewers recommend VisaHQ
Company Reviews Product Reviews
256
 Metrics Info
4.4
Based on 4,028 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read VisaHQ Reviews

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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Ewa G
Verified Buyer
“Very helpful, fast and friendly!”
Helpful Report
Posted 6 years ago
Hi Ewa, Thanks for leaving your feedback about VisaHQ! We’re glad you had a great experience and look forward to working with you again in the future. Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Balagopal M
Verified Buyer
“Extremely helpful and prompt service. Will definitely use again”
Helpful Report
Posted 6 years ago
Hi Balagopal, Thanks for reviewing VisaHQ! We’re glad you had a positive experience with our application process and looon forward to serving you again! Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Anonymous
Verified Buyer
“I want you to know how much I appreciate the excellent service you and your team provided since last Wednesday when I first contacted you. Your attention to details, great communication skills, and ready to help made the experience even better than I expected. I won't hesitate to bring future clients to your services need be, and you can be assured that I will be advocating for VisaHQ great customer service experience. It’s amazing how smooth and efficient this experience was, thanks.”
Helpful Report
Posted 6 years ago
Hello! Thank you for taking the time to review VisaHQ. We are so glad to hear about your excellent experience and we look forward to serving you and your clients again in the future. Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Anonymous
Verified Buyer
“Very quick , and wonderful service online, Thank you .”
Helpful Report
Posted 6 years ago
Hello! Thanks for reviewing VisaHQ. We’re glad you had an excellent experience with our services and we hope to serve you again. Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Christopher N
Verified Buyer
“Applying for a visa can be like playing the lottery. VisaHQ made that process easier and I felt more confident that my papers were in order before being sent off for the visa. The website is a great place to check your status and frequent emails let you know what's happening.”
Helpful Report
Posted 6 years ago
Hi Christopher, Thank you for sharing your review of VisaHQ! We're glad you had a great experience with our entire application process and we hope you'll return next time you require travel documents. Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Anonymous
Verified Buyer
“Awesome customer service friendly quick turn around time for two Visas. Thank you”
Helpful Report
Posted 6 years ago
Hello! Thank you for reviewing VisaHQ. We're glad to hear your party had a great experience with our service and we hope to serve you again. Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Georgina M
Verified Buyer
“I found the process very easy to complete”
Helpful Report
Posted 6 years ago
Hi Georgina, Thanks for taking the time to review VisaHQ! We're glad you had an excellent experience with our service and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Helgar B
Verified Buyer
“Very good and professional.”
Helpful Report
Posted 6 years ago
Hi Helgar, Thanks for sharing your review of VisaHQ. We're glad you had a great experience with our application process and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Anonymous
Verified Buyer
“Easy and fast!!”
Helpful Report
Posted 6 years ago
Hello! Thanks for taking the time to review VisaHQ. We're glad you had an excellent experience and we hope to serve you again. Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Marie-Anne G
Verified Buyer
“Very Nice, professionnel, Quick”
Helpful Report
Posted 6 years ago
Hi Marie-Anne, Thanks for taking the time to share your review of VisaHQ. We're glad you had an excellent experience and we hope you'll return next time you require travel documents. Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Rachel T
Verified Buyer
“Excellent service - responsive, friendly and knowledgeable staff that answered all of my questions, constant communication and ability to track my documents was a huge plus, and fast service. Highly recommend and will definitely use again.”
Helpful Report
Posted 6 years ago
Hi Rachel, Thanks for taking the time to review VisaHQ. We appreciate your feedback and are glad to hear you had an excellent experience. We look forward to working with you again in the future! Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Chad S
Verified Buyer
“I received good customer support in a timely manner with good follow through. Thanks!”
Helpful Report
Posted 6 years ago
Hi Chad, Thanks for taking the time to leave your feedback about VisaHQ. We're glad to hear you had an excellent experience working with our team and we hope you'll return next time you need travel documents. Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
Anonymous
Verified Buyer
“شكرا جزيلا علي الاستجابة وسرعة الاجراءات وارسال الفيزاء”
Helpful Report
Posted 6 years ago
Hello! Thank you for your review. We are glad you had a great experience with VisaHQ! Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Parwati P
Verified Buyer
“Good Job”
Helpful Report
Posted 6 years ago
Hi Parwati, Thanks for reviewing VisaHQ. We're glad you had an excellent experience and hope to serve you again. Safe travels Rebekah @ VisaHQ
Posted 6 years ago
David L
Verified Buyer
“visahq did a very good job for me again”
Helpful Report
Posted 6 years ago
Hi David, Thanks for taking the time to leave your feedback. We're glad you've had great experiences with VisaHQ and we look forward to serving you again next time you require travel documents. Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
Silvia S
Verified Buyer
“.”
Helpful Report
Posted 6 years ago
Hi Silvia, Thanks for rating VisaHQ! We're glad you had a five-star experience and we hope to serve you again. Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Cynthia D
Verified Buyer
“The website was very easy to work with. I wish all countries had this system in place:)”
Helpful Report
Posted 6 years ago
Hi Cynthia, Thanks for taking the time to share your feedback! We're glad you had a great experience with VisaHQ's online system and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Ian S
Verified Buyer
“VisaHQ took all of the stress out of the visa application process. The staff were helpful and supportive and the email updates were very useful. My visa was ready really quickly and I can highly recommend this service.”
Helpful Report
Posted 6 years ago
Hi Ian, Thanks for taking the time to review VisaHQ. We're glad you had an excellent experience with our team and we hope you'll use our services again in the future. Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Troy H
Verified Buyer
“I have nothing but praise for your company. You saved my trip, and I mean that very literally. I had tried to apply, and it's not my wheelhouse, and I must've messed up because my application was not accepted, and I was out of time to fix it so I thought I was going to have to cancel or make other arrangements. Fortunately I had also out of desperation submitted an application through you. I received a message telling me you needed a different picture of my passport, and one of your support staff explained exactly what was needed. When I'd updated it, she expedited it to a specialist and an hour or so later I was notified it had been submitted. When I received the notice that my Visa was approved, on a Saturday, I couldn't believe how you'd come through. It meant the world to my family too. It should go without saying but I want it clear that I will always use your service, and I will tell anyone with a trip coming up to do the same. Thank you so very much. Troy”
Helpful Report
Posted 6 years ago
Hi Troy, Thanks for taking the time to leave your feedback. We are so glad our team was able to help you make your trip on time and we sincerely appreciate your kind words! We look forward to serving you again in the future. Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
Anonymous
Verified Buyer
“I've obtained with VisaHQ's help four visas to different countries around the world, from Thailand to Egypt and Brazil. Visa HQ is responsive, warm, and, most importantly, reliable.”
Helpful Report
Posted 6 years ago
Hello! Thanks for taking the time to share your review of VisaHQ. We're so glad you've had consistently great experiences working with us for your trips around the globe. We look forward to serving you for many years to come! Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
VisaHQ is rated 4.4 based on 4,028 reviews
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