VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 4,031 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,031 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“VisaHQ took all of the stress out of the visa application process. The staff were helpful and supportive and the email updates were very useful. My visa was ready really quickly and I can highly recommend this service.”

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Posted 6 years ago

Hi Ian, Thanks for taking the time to review VisaHQ. We're glad you had an excellent experience with our team and we hope you'll use our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I have nothing but praise for your company. You saved my trip, and I mean that very literally. I had tried to apply, and it's not my wheelhouse, and I must've messed up because my application was not accepted, and I was out of time to fix it so I thought I was going to have to cancel or make other arrangements. Fortunately I had also out of desperation submitted an application through you. I received a message telling me you needed a different picture of my passport, and one of your support staff explained exactly what was needed. When I'd updated it, she expedited it to a specialist and an hour or so later I was notified it had been submitted. When I received the notice that my Visa was approved, on a Saturday, I couldn't believe how you'd come through. It meant the world to my family too. It should go without saying but I want it clear that I will always use your service, and I will tell anyone with a trip coming up to do the same. Thank you so very much. Troy”

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Posted 6 years ago

Hi Troy, Thanks for taking the time to leave your feedback. We are so glad our team was able to help you make your trip on time and we sincerely appreciate your kind words! We look forward to serving you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I've obtained with VisaHQ's help four visas to different countries around the world, from Thailand to Egypt and Brazil. Visa HQ is responsive, warm, and, most importantly, reliable.”

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Posted 6 years ago

Hello! Thanks for taking the time to share your review of VisaHQ. We're so glad you've had consistently great experiences working with us for your trips around the globe. We look forward to serving you for many years to come! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Easy to access, & quick.”

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Posted 6 years ago

Hi Thomas, Thanks for taking the time to share your feedback about VisaHQ! We're glad you had an excellent experience and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Simple, easy to follow instructions. Efficient and competent staff to assist. Excellent experience”

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Posted 6 years ago

Hi Shaun, Thanks for taking the time to share your feedback about VisaHQ. We are so glad to hear you had an excellent experience with our process from start to finish. We hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Informative. Responsive. Quick. Reliable! I would recommend this to friends, family and everybody else!”

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Posted 6 years ago

Hi Mikko, Thanks for taking the time to share your feedback about VisaHQ! We're glad you had an excellent experience from start to finish and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Efficient service”

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Posted 6 years ago

Hello! Thanks for taking the time to share your feedback. We are glad to hear you had a positive experience with VisaHQ and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“The form was easy to complete and the customer service reps were knowledgeable and helpful.”

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Posted 6 years ago

Hi Martha, Thanks for taking the time to review VisaHQ. We're glad you had a great experience with both our online application and our customer service team. We hope you'll return next time you need travel documents! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I am so impressed with this company!excellent, they keep me informed of everything ,price that I payed for is worth it!”

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Posted 6 years ago

Hello! Thanks for taking the time to share your feedback. We're so glad you had a great experience working with VisaHQ and we hope you will return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very straightforward and simplistic”

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Posted 6 years ago

Hi Tom, Thanks for taking the time to leave your review of VisaHQ! We're glad you had a great experience with our application process and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“i had applied for the visa earlier and to be honest i had big doubts if i will get the visa just on time before my flight but VISAHQ did it and made my day would recommend 10/10 excellent services and very easy process😍✨✔✔”

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Posted 6 years ago

Hi Zeinalabdin, Thanks for taking the time to share your review of VisaHQ! We're so glad you had an excellent experience with our services and we hope you'll return next time you require travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very Helpful and fast”

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Posted 6 years ago

Hi Aman, Thanks for reviewing VisaHQ! We're glad you had a great experience and we hope you'll use our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Consistent high-quality service and successfully handle large volumes of applications for varying countries all at once.”

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Posted 6 years ago

Hi Adam, Thanks for reviewing VisaHQ. We're glad you had a great experience with our system and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Quick and reliable service.”

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Posted 6 years ago

Hi Ana, Thanks for taking the time to share your feedback. We're glad you had a great experience with VisaHQ and we hope you return next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Thank you Alaa fo assisting me with my query and clearing my doubts. Excellent customer service.”

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Posted 6 years ago

Hello! Thank you for sharing your review of VisaHQ. We're glad to hear Alaa was able to work with you to answer your questions and help you obtain your travel documents. We hope you will use our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I must say I wasn't sure if I would receive my Visa back in time to travel abroad, But I DID! Ya'll #ROCK 💃💃💃 THANKS VisaHQ for processing my application for a Visa in such a short notice. I will definitely use this company again in the near future & refer others~ Blessings 2Everyone there & HaPpy HaPpy NEW YEAR 🎊🎉 🎊”

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Posted 6 years ago

Hello! Thank you for taking the time to share your feedback about VisaHQ. We truly appreciate your kind words and we are so glad to hear our team was able to help you get your travel documents quickly! We look forward to serving you again soon. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Amazing service - I mailed my passport and visa application overnight. As soon as VisaHQ received it, they sent me an email to let me know. 30 minutes later I received another email saying that my paperwork looked good. About 30 minutes later I received another email to let me know that the application was submitted to the consulate. 3 days later, I received another email to let me know that the consulate had approved the visa. Another email to let me know that my passport was being mailed back to me. In other words, excellent communication! My passport was back exactly a week after I sent it out. And I didn't pay for any extra services. Would highly recommend VisaHQ.”

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Posted 6 years ago

Hi Luciana, Thank you for sharing your review of VisaHQ! We're glad you had a wonderful experience getting your visa and we hope to serve you again next time you require travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Recently I purchased a Visa and when I received it I didn't understand something I phoned mediately and was greeted with the necessary tools on their end to figure it out with a follow-up email fantastic job thank you”

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Posted 6 years ago

Hi George, Thanks for sharing your review of VisaHQ! We're glad our team was able to clarify your questions and help you have a more enjoyable trip. We hope you will use our services again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Maria has always been responsive in a timely manner. She is an excellent VisaHQ representative.”

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Posted 6 years ago

Hi John, Thanks for taking the time to review VisaHQ. We're glad you've had an excellent experience working with Maria and we hope you'll return next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very easy to complete the form. Hassell Free”

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Posted 6 years ago

Hi Kevin, Thanks for taking the time to share your feedback. We're glad you had an excellent experience with VisaHQ's application process and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 4,031 reviews