VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 4,032 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,032 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your level of Customer Service has been such a breath of fresh air guys. You should be really proud of your team. Carlos (on the chat) was amazing, the emailed updates, the ease of communication btw myself and VisaHQ has been current, informative and has made this whole experience hassle free. But you know what the icing on the cake was - out of 8 companies I got in touch with about this Visa, yours was the only one that charged me the correct price (for an Australian passport holder looking for a Chinese Tourist visa). I’ve worked in the Travel Industry for 14 years. I know what Visas cost, but you guys had the integrity and knowledge to charge me the correct fee. This is why you got my business and why I will be recommending you to all my friends/family in the future. Please Please keep up the great work and continue to do what you do with integrity, strong communication and speed. It’s all it takes. Thank you again!”

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Posted 6 years ago

Hi Alexandra, Thanks for taking the time to leave your feedback! We're so glad to hear that a fellow travel professional had such a great experience with our services. We sincerely appreciate your review and hope you will return to work with Carlos and the rest of the team again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Site was easy to follow. The customer service personnel were excellent.”

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Posted 6 years ago

Hi Henry, Thanks for taking the time to leave a review. We're glad you had great experiences with both our application process and our team. We hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very prompt and efficient service. Good communications. The only drawback is the cost, which is a bit high.”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. We're glad you had a good overall experience with VisaHQ. If you ever have any questions or concerns regarding the cost of your visa, don't hesitate to contact us using our online chat feature or at 1-800-345-6541. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Speedy, efficient and very cordial.”

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Posted 6 years ago

Hi Long, Thanks for taking the time to leave your feedback. We're glad you had an excellent experience with the entire VisaHQ process and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Made getting our Visas a easy process”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback! We're glad you hear you had a great experience with VisaHQ and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“it was great experience with interacting people with your team. the commitments were fulfilled as agreed. Mr Raja BAbu from Delhi team coordinated and provided all his best efforts. thanks and keep doing that.”

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Posted 6 years ago

Hi Abhai, Thanks for taking the time to leave your feedback. We're glad you had an excellent experience working with Raja and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Seamless & efficient service .. Took all our worries away .. Will highly recommend this Service Provider to all seeking Visa’s ..”

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Posted 6 years ago

Hi Pradeep, Thanks for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ and we look forward to serving you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I would certainly come back to VisaHQ for my future visa needs. The important thing that I like is VisaHQ handled my visa processing in a very professional way. Thank you.”

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Posted 6 years ago

Hello! Thanks for taking the time to leave a review. We're glad you had a great experience with the VisaHQ application process and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“The whole process was remarkably fast and simple. A great service. I mailed in my application on a Monday and received my Visa that same Friday.”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ and we hope to serve you again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very quick and helpful! Got our visas OK on a tight schedule”

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Posted 6 years ago

Hi Andrew, Thanks for taking the time to leave your feedback! We're glad you had a great experience with VisaHQ and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very easy to use, great website, and great service being provided. Would definitely recommend.”

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Posted 6 years ago

Hi Kristen, Thanks for taking the time to write a review. We're glad you had an excellent experience with the VisaHQ application process and we hope to serve you again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I really enjoyed my experience working with VisaHQ. I used VisaHQ twice. Both times I worked directly with Paulina Zych. She was tremendous. She answered my emails and phone calls almost instantly. She was professional, timely, and thorough. Each time I was working on last minute deadlines and she came through with flying colors. Would definitely recommend VisaHQ and specifically Paulina Zych to everyone. Great experience.”

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Posted 6 years ago

Hi Paul, Thanks for taking the time to leave your feedback! We're glad you had a great experience with Paulina. We look forward to serving you again next time you need travel documents! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Visa HQ Toronto not on the list. They got my China visa in 4 days exactly as promised”

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Posted 6 years ago

Hi Roger, Thanks for taking the time to leave your feedback. We're glad you received your Chinese visa quickly and hope you have a wonderful time in China. We look forward to working with you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Worked great, easy process, fast turn around times minus holidays.”

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Posted 6 years ago

Hi Ronald, Thanks for taking the time to leave your feedback. We're glad you had a positive experience with VisaHQ and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Good feedback and telephone service as well. Thanks”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. We're glad you had a great experience with our team and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“VisaHq took the stress out of applying for a visa. By informing me of the progress of my application at each stage meant I knew exactly what was happening to it.”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. We're glad you appreciated our regular status updates and had a great overall experience with VisaHQ. We hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I heard from Visa HQ through each step of the process. Visa was granted in a timely manner. Thank you!!”

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Posted 6 years ago

Hi Jennifer, Thanks for taking the time to leave your feedback! We're glad you had an excellent experience with VisaHQ and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“sehr sehr schnelle bearbeitung ! ich habe innerhalb 4-5 std meine E visa bekommen. telefonisch sind sie auch jederzeit erreichbar.tolle nette mitarbeiter . immer wieder gerne . und noch einmal herzlichen Dank für die schnelle bearbeitung.”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. We're glad you had an excellent experience with VisaHQ and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Excellent service. Hassle free. Worth every penny!”

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Posted 6 years ago

Hi Alan, Thanks for taking the time to leave your feedback! We're glad you had a great experience with VisaHQ and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I have used VisaHQ several times and find the service excellent. fast and efficient. I applied for an e-visa with no problems. If you do encounter a problem there is always someone at the agency willing to help.”

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Posted 6 years ago

Hi Graham, Thanks for taking the time to leave your feedback! We're so glad you've had consistently positive experiences with our team and we look forward to serving you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 4,032 reviews