VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 4,021 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,021 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Provided me with expert advice from start to finish. Really a pleasure doing business with VisaHQ!”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our entire process and we sincerely hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Keith was extremely helpful for both of my parents' visas. Thank you so much for all the trouble!”

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Posted 6 years ago

Hi Jeannine, Thanks for taking the time to review VisaHQ. We're glad you had an excellent experience working with Keith and we hope to serve your family again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Made the process so easy and minimized confusion. I loved the automated update emails that told me the status of my application.”

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Posted 6 years ago

Hi Andrew, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our application process and we hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very prompt, efficient service. Almost daily progress reports kept me informed of passport receipt, consulate submission, etc. - really kept me in the loop. Strongly recommend.”

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Posted 6 years ago

Hello! Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Excellent service”

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Posted 6 years ago

Hi Chandrakant, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“A travel agent friend suggested I use your service and she was absolutely right. I needed a Chinese business visa and didn't want to have to miss a day or more of work to travel to NYC to submit and then collect my Chinese visa. I submitted the required paperwork via your website and a few days later, I had a visa in my hand. Total time, including shipping both way, 7 calendar days. No question I'll use your service again when the need arises.”

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Posted 6 years ago

Hi Steven, Thanks for taking the time to review VisaHQ. We're glad you chose to try our services and are thrilled you had an excellent experience! We look forward to working with you again next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Fairly easy with help from the tour director. Lots of emails from you.”

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Posted 6 years ago

Hi Jennifer, Thanks for reviewing VisaHQ. We're glad you had a positive experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Excellent communication and fast service. Highly appreciated.”

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Posted 6 years ago

Hi Marco, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Excellent service, VisaHQ made sure I got both visas necessary for my travel in under 2 weeks!”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a wonderful experience with our services and we hope to work with you again next time you require travel documents. Have a great trip! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“the E system is very friendly, easy. Christopher really helped me a lot. Always responsive and knowledgeable.”

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Posted 6 years ago

Hi Melanie, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Christopher and we hope you choose our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Ex service & lovely staff”

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Posted 6 years ago

Hi Valerie, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“All was good.”

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Posted 6 years ago

Hi NIrav, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you return. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very straightforward and thorough. Great service!”

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Posted 6 years ago

Hi Ahmed, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Amazing service with professional touch. Rachit was awesome and so was kuldeep who made the process go smoothly”

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Posted 6 years ago

Hi Sohini, Thanks for sharing your review of VisaHQ. We're glad you had a great experience working with Rachit and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very responsive!”

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Posted 6 years ago

Hi Kendall, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Thanks for a great job wrangling several embassies for us.”

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Posted 6 years ago

Hi Glenda, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience working with our team on a complicated order. We hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“The service offered was easy and quite speedy. Staff were ready to assist with queries and the process was smooth and professional.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our entire application process and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Fast and Precise Service.”

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Posted 6 years ago

Hi Jeffrey, Thanks for reviewing VisaHQ. We're glad you had a great experience with our application process and we hope to work with you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very fast service”

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Posted 6 years ago

Hi Howard, Thanks for reviewing VisaHQ. We're glad you received your visa quickly and we hope you'll choose our services again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

Hi Howard, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“5 Star EXCELLENT Service from Beginning to End. I would like to say thank you to the staff of VisaHQ-Houston for the quick and easy process. I was between four 4 different agencies figuring our which agencies I would like to go with. Meylis of VisaHQ was one of the the main reason why I chose Visa-HQ after my conversation with him. He was very attentive, and professional on all level. Explained to me the whole process and made sure my passport would arrive back in time since I have an upcoming international trip. I sent out all documents necessary along with my passport on 7/11/2019.Today, 7/18/2019, I received my passport back with my China visa approved in my hand. Kudos to Danny who handled my order, and kept me in the loop along the way via email. Visa-HQ communication during the process was definitely top notch. Thanks much.”

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Posted 6 years ago

Hi Eric, Thanks for taking the time to review VisaHQ. We are thrilled to hear you had such a great experience working with our team and are glad Meylis and Danny were able to assist you. We sincerely hope you'll choose our services again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 4,021 reviews