VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 4,021 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,021 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is the first time I have used visaHQ. vlenia.fantinato was really help. I managed to get my visa appointment immediately . I was struggling to get appointment at visamertic in Manchester. Because it was fully booked. But visaHQ they managed to fit me in at visametric in London. And they kept in contact through email and letting me know of my visa process. So yes its a trusted company and there price is good as well. I will definitely used them next time. Thank you vlenia.fantinato and THE visaHQ members of staff. Ps. It will be nice if you operate in Manchester city. Thanks”

Helpful Report

Posted 6 years ago

Hi Samira, Thanks for taking the time to review VisaHQ. We're glad to hear you had an excellent first experience working with Vlenia and that our team was able to help you secure your visa. We sincerely hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Convenient and excellent service.”

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Posted 6 years ago

Hi Paiboon, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Highly recommend this company. Very helpful and very professional. You receive emails every step of the way letting you know where things are in the process. Can't thank them enough and they were worth every penny.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our application process and we hope you will choose our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you return. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Quick and easy! I screwed up part of my application and online customer support chat did a great job of helping me and made it all pain-free!”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience working with our customer service team and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Easy to use. Quick and professional service. Helpful customer support that got the job done and enabled a smooth business trip to India”

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Posted 6 years ago

Hello! Thanks for sharing your review of VisaHQ. We're glad you had a great experience with our application process and that you had a successful trip to India! We hope you will choose our services again next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“The process was very easy and I had no problems with getting my Russian visa by using VisaHQ”

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Posted 6 years ago

Hi Matthew, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience with our services and we wish you a wonderful trip to Russia. We hope to work with you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Quick service”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you return. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“My company directed me here to get a visa for Saudi Arabia and it all went smoothly and quickly. I was worried it would be too short of a timeline, but everything was handled promptly.”

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Posted 6 years ago

Hi Jasmine, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience with our services and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Excellent service and very courteous staff. I am very happy.”

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Posted 6 years ago

Hi Ravindra, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I would like to leave this review in recognition of the excellent service I received through the VISA HQ office in Ottawa, Canada. In particular, I want to say that the dedication, hard work, and efforts of Peter Giesbrecht in the Ottawa office deserve to be commended. I had many visas to collect as my goal is to visit every country in the world. It just seemed that no matter how many times I emailed Peter with questions, he would never tire of answering them with utmost detail and professionalism. In fact he went out of his way to be helpful. His knowledge and expertise are remarkable and he was a tremendous support during my entire visa application process. If there is an award of excellence for stellar performance, then I nominate Peter Giesbrecht. Thank-you! -Happy Globetrotter in Toronto, Ontario”

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Posted 6 years ago

Hello! Thanks for taking the time to leave such a detailed review of VisaHQ! We truly appreciate your kind words and are thrilled to hear you had an excellent experience working with Peter. We sincerely hope you will choose to use our services again next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Easy process to complete form, awesome customer service via chat and quick turnaround time.”

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Posted 6 years ago

Hi Jace, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you'll choose us again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“The process provided by VisaHQ was quick, easy and complete. Thanks for making it so easy.”

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Posted 6 years ago

Hi James, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Response communication first rate - thank you!!”

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Posted 6 years ago

Hi Gary, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“It was such nice and very helpful agent assisting for visa information.”

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Posted 6 years ago

Hi Said, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our team and we hope to work with you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“This company is good. This is not my first time using them but I hate the fact that my passport car with the wrong month of birth. Nothing to do with The company. Thanks for your constant updates”

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Posted 6 years ago

Hello! Thanks for taking the time to review VisaHQ. We are glad to hear you've had consistently excellent experiences with our services and we hope to continue to work with you in the future! In regard to your passport card, we recommend contacting the U.S. passport agency at 1-877-487-2778. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I found VisaHQ great to deal with when applying for a Tourist Visa to Australia. Laura Egan, the travel visa specialist who dealt with my application, was very thorough and made sure I was happy with my application through every step of the process. She was very efficient and helpful and happy to answer any questions I had.”

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Posted 6 years ago

Hi Mollie, Thanks for reviewing VisaHQ. We're glad to hear you had an excellent experience working with Laura and we wish you a wonderful trip to Australia! We sincerely hope you'll choose our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Cloud was amazing and helped make the process so easy”

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Posted 6 years ago

Hi Ryan, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Perfect service, nothing to add really. i had a great support from Peter in Ottawa by email the service in Montreal threw your partner was ok”

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Posted 6 years ago

Hi Mahmoud, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience working with Peter and we hope you choose our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“The service provided clear and complete information which helped me secure my visa.”

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Posted 6 years ago

Hi Kathleen, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

Hi Kathleen, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“It's the first time I've used a third party visa service and so I was a little anxious; but everything went very smoothly indeed - exactly as promised. Natalia was excellent, letting me know when the application had been lodged with the consulate and when it would be ready for collection.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Natalia and we hope you will choose our services again next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 4,021 reviews