VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 4,021 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,021 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Luciana was a great help”

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Posted 6 years ago

Hi Douglas, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Luciana and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“The person answering the phone when I called in on July 5 was very professional and helpful. Thanks for a great job!”

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Posted 6 years ago

Hi Keith, Thanks for reviewing VisaHQ. We're glad you had a great experience with our customer support team and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“VisaHQ is great. The online applications were straightforward and the service desk was helpful when I ran into an issue.”

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Posted 6 years ago

Hi Joshua, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Everyone was pleasant and easy to work with. The live Chat was good but accidentally mis-guided a bit but I got more information a day later from the Chicago office and everything worked out. Thanks.”

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Posted 6 years ago

Hi Dewey, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience with our services overall, but I would like to personally apologize for any problems you had with our live chat feature. Feedback like yours helps us improve in the future. I hope you will choose VisaHQ again next time you need travel documents! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Fantastic service. My visa was issued and delivered ahead of schedule.”

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Posted 6 years ago

Hi Richard, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very good service”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a five-star experience and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Efficient and reliable service.”

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Posted 6 years ago

Hi Chia, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our application process and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Amazing, secure and fast! VisaHQ is a great option :)”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“All services by Reps were very clear. They were very helpful. Their patience were remarkable. Cannot ask for a better team. Thank you all”

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Posted 6 years ago

Hi Mizoon, Thanks for sharing your review of VisaHQ. We're glad to hear you had an excellent experience working with our team and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Easy to use”

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Posted 6 years ago

Hi Luis, Thanks for reviewing VisaHQ. We're glad you had a five-star experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Good job fast simple easy to order the visa ... people nice on the phone everything was ok and under control thank you I appreciate the service”

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Posted 6 years ago

Hi Fatima, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“For several years now, my experience with VisaHQ has been nothing but positive. The system in place is efficient and very smooth. In the instances where help was needed, the team members were very helpful and always prompt. Thumbs up for sure.”

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Posted 6 years ago

Hi Cara, Thanks for taking the time to review VisaHQ. We're glad you've had consistently positive experiences with our services and we look forward to continuing to work with you for years to come. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Easy system to use. Support answered questions promptly and effectively”

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Posted 6 years ago

Hi Jay, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our application process and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“First class service”

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Posted 6 years ago

Hi Malcolm, Thanks for reviewing VisaHQ. We're glad you had a five-star experience working with our team and we hope you return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Excellent service didn't realise I had been overcharged but was given a refund we they discovered the error”

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Posted 6 years ago

Hi Stuart, Thanks for reviewing VisaHQ. We're glad you had a great experience with our team and that your overpayment was promptly corrected! We hope you'll choose our services again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very easy to use. When I need a visa in the future, I will definitely come back to VisaHQ. I'm eager to see how my profile information can populate into other visas!”

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Posted 6 years ago

Hi Adam, Thanks for reviewing VisaHQ. We're glad you had a great experience using our online system and we know you'll be impressed next time you use your profile to apply for a visa! We look forward to serving you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Happy with service.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Easy process. Options to make it easy. Timely updates. Quick.”

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Posted 6 years ago

Hi Alfonso, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you return next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“kept me well informed of the status of my Visa Excellent service Very fast”

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Posted 6 years ago

Hi Stephen, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I truly appreciated all the help that was provited to optain this Visa With Appreciation Yves”

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Posted 6 years ago

Hi Yves, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 4,021 reviews