VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 4,021 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,021 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot thank you enough. Carlos who first worked with me answering my questions and getting my application filled out. Griselle who helped me correct my application because of all the changes the embassy wanted, the change in documents for submission because the embassy was not happy with what I had and wanted more changes. Because of your great professionalism, communication, and quick response to my situation, I was able to relax knowing you would complete the task and I would have a worry free holiday. Thank you”

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Posted 6 years ago

Hi Michelle, Thanks for taking the time to review VisaHQ. We're glad to hear you had an excellent experience working with Carlos and Griselle to complete your application. We hope you choose us again next time you require travel documents! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Good communication throughout. Received visa exactly when expected. Cut down significantly on headache vs going to the consulate myself. A little pricey, but high qualtiy service.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“This was the first time I used your services. Everything seemed very efficient and smooth. I will use you again.”

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Posted 6 years ago

Hi Penny, Thanks for reviewing VisaHQ. We're thrilled to hear you had a great first experience with our services and we sincerely look forward to working with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“You did what you said you would do and when you said you would do it, I really can't ask more than that. David Smith”

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Posted 6 years ago

Hi David, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Thanks for everything”

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Posted 6 years ago

Hi Sarah, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Raja babu really helped me with the visa process. I appreciate his prompt response and amazing work.”

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Posted 6 years ago

Hi Shrijan, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Raja and we hope you will choose our services again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Never thought obtaining Visa would be this easy. My consultant, Raja Babu, was very helpful. He walked me through the entire process with patience and positive vibes. The delivery of my passport was very smooth too.”

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Posted 6 years ago

Hi Pulkit, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Raja and we hope to serve you again in the future. Safe travels! Rebekah @ VIsaHQ

Posted 6 years ago

“Very quick response”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad to hear you had an excellent experience and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“When another company told me they couldn't meet my timing, I called VisaHQ and they made it happen. I couldn't be happier with the prompt and professional service though all steps of the process. I'm a VisaHQ fan and will be recommending their services to all of my colleagues.”

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Posted 6 years ago

Hi Jeremy, Thanks for reviewing VisaHQ. We're so glad to hear you had a great experience working with our team and we appreciate you sharing our services with your colleagues! We hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Everything worked out perfectly, got my visa and communication was good throughout the process! Thank you :)”

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Posted 6 years ago

Hi Nicola, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Everything was done quickly and hopefully correctly. This survey should be administered after the visa expiration of use of visa to make sure everything was done correctly. That would be a real test!”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we will take your suggestion regarding the timing of our survey into consideration moving forward. We appreciate your feedback and hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Lilia Kenzhebayeva was excellent. The consulate was going to take a fifth day to get our visas processed even though it was supposed to take 4 days, so Lilia called and had them process the visas on time personally went to the consulate to collect them and then dropped them off with FedEx herself so we would have them in time for our trip. She kept in contact with us the whole time and they arrived the next morning. Excellent service. Thank her very much!”

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Posted 6 years ago

Hi Colton, Thanks for taking the time to review VisaHQ. We're glad you had a great experience working with Lilia and we sincerely hope to serve you again next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Painless process, everything was handled for me in a timely manner. Professional people, excellent experience!”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very easy process. Customer service is exceptional!!”

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Posted 6 years ago

Hi Jerry, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope you'll return in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Second time using VisaHQ for China visas. They’re amazingly efficient, wouldn’t hesitate to recommend them.”

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Posted 6 years ago

Hi Paul, Thanks for sharing your review of VisaHQ. We're glad you've had great experiences obtaining your Chinese visas through us and we look forward to continuing to serve you in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Super fast, constant communication, and good guidance. 10/10.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our entire application process and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Simple and efficient”

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Posted 6 years ago

Hi Vicki, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you return! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Great instructions, easy to complete forms, fast processing, and timely progress reports!”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Website was very intuitive.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our online system and we hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Mohammed Faizal helped me alot to get thru my visa procedure. I appreciate his patience level and the way he handle things. Kudos Faizal”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience working with Mr. Faizal and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 4,021 reviews