VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 4,021 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,021 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional Services.. Prompt response..”

Helpful Report

Posted 6 years ago

Hi Karamjit, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I was informed at every step of the process. Gave me great peace of mind.”

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Posted 6 years ago

Hi Holly, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience with our application process and we hope to work with you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“VisaHQ staff were great in explaining and answering all of my questions. The Visa was processed quickly and I was kept informed each step of the say up until the Visas were delivered to me.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a positive experience working with our team and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“The customer service was outstanding!! I have worked with another company and the people I had to deal with were not very nice. The two people I talked to were so helpful and nice.”

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Posted 6 years ago

Hi Bonnie, Thanks for taking the time to review VisaHQ. We're glad you had a great experience working with our team and we hope you'll choose our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Full support was given at all times. All my questions were responded to with clarity. Victoria and other staff at VisaHQ were always helpful and polite.”

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Posted 6 years ago

Hi Dora, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Victoria and the team. We sincerely hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Their process is simple and very fast”

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Posted 6 years ago

Hi Praveen, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very fast service!”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience obtaining your visa through us and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Simplified a complicated process! help given every step of the way”

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Posted 6 years ago

Hi Danielle, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“No problems what so ever.”

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Posted 6 years ago

Hi Mikael, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you'll return next time you need travel documents. Safe travels, Rebekah @ VIsaHQ

Posted 6 years ago

Hi Mikael, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you'll return next time you need travel documents. Safe travels, Rebekah @ VIsaHQ

Posted 6 years ago

“Hassle free process. the interface is simple and easy to follow.”

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Posted 6 years ago

Hi Jaldeep, Thanks for reviewing VisaHQ. We're glad you had a great experience using our online application system and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Fantastic, great service and easy to use! Very fast turn around and great communication. I will refer and use VisaHQ again.”

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Posted 6 years ago

Hi Mary, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience obtaining your visa with us and we sincerely look forward to serving you again. Safe travels! Rebekah @ VIsaHQ

Posted 6 years ago

“I had my photo rejected twice because the scans were too blurry. This we Thursday. Took new photo and scanned, emailed...the same result. Friday panic call and then overnighted for Monday AM delivery 4th of July week...long and emotional story, everyone rallied to make it happen so that I got my visa today for travel tomorrow...AMAZING!! Thank you all!!”

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Posted 6 years ago

Hi Sharon, Thanks for reviewing VisaHQ. We're glad our team was able to assist you throughout a difficult application process and that everything worked out in the end! We hope you have a wonderful trip and we sincerely look forward to serving you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“VisaHQ was tremendously helpful, from hand-delivering my passport to helping me choose the right visa for the purpose of my trip! Will definitely use their services again.”

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Posted 6 years ago

Hello! Thanks for taking the time to review VisaHQ. We're glad you had an excellent experience using our services and we hope our team will have the chance to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Quick and easy to apply for a Visa I made the mistake of ordering two visas for me and one for my husband this was sorted out straight away with a quick phone call. The visas came through very quickly and were easy to download and print overall this was the quickest and cheapest visa for Turkey that we have ever used.”

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Posted 6 years ago

Hi Amanda, Thanks for taking the time to review VisaHQ. We are so glad to hear you and your husband had a great experience with our services and we sincerely hope to assist you with your Turkish visas again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Visa HQ were very efficient and helpful. They sorted out my visa quickly and communicated well through each step.”

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Posted 6 years ago

Hi Emma, Thanks for reviewing VisaHQ. We're so glad to hear you had a great experience with our services and we hope to work with you again next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Easy and efficient”

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Posted 6 years ago

Hi Christopher, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you return in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“In spite That this is my first practice your services. It's fair enough. Only the price is too much specially for Africans, never the les for Sudanese. No Ethion asked to pay any thing for his stay in Sudan.”

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Posted 6 years ago

Hi Siddiq, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall, but I would like to apologize for any dissatisfaction you had with our pricing. Unfortunately, our team has no control over embassy fees and other government charges, which affect our clients' final costs. Furthermore, we would like to remind you that we save applicants like you precious time by driving to the embassy or consulate, waiting in line, and double-checking paperwork for accuracy. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Maria was very professional and your company service was excellent.”

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Posted 6 years ago

Hi John, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Maria and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Awesome to deal with So easy done in just a few days”

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Posted 6 years ago

Hi Joseph, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you'll return next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very much appreciated the ability to chat online asking questions and also had to call as well. Process was easier with this.”

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Posted 6 years ago

Hi Maryann, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our various customer service options and we hope you'll return next time you need to apply for travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 4,021 reviews