VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 4,033 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,033 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you to VisaHQ for excellent customer service. They were very fast and efficient and they communicated every step of the way. Thank you for a great job”

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Posted 6 years ago

Hi Arturo, Thanks for taking the time to leave your feedback. We're glad to hear you had a great experience with the VisaHQ team and we hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Not only was it fast and easy, your telephone people were all just great..Put up with old lady, computer dumb, Questions and assists to all nomatter how dunb they were. Also fast fast service!!”

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Posted 6 years ago

Hi Demetra, Thanks for taking the time to leave your feedback. We are so glad to hear you had a great experience with VisaHQ and we want to assure you we are always here to answer any questions you may have! We hope you have a great trip and look forward to serving you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“VisaHq was Verry responsive, I had two trips back to back and was nervous and getting my visa on time but they did it. Highly recommend for business travelers”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ and we sincerely hope to serve you again next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I very much appreciate the competence and speed of getting this through in a tight time frame--and also the good communication throughout the process. I would recommend VisaHQ to anyone.”

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Posted 6 years ago

Hi Robert, Thanks for taking the time to share your feedback. We're glad you had a great experience with VisaHQ and we look forward to serving you again next time you need travel documents! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“There was very quick replies with information about my application for the visa. My phone call was answered promptly and was very helpful. I would have liked more information upfront about the process as I started the application without having my photo available. As a result I paid for the visa but could not complete the application. My one other minor complaint would be that it wasn’t very clear when my visa was completed as there was no button or message to click to show the process was finished.”

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Posted 6 years ago

Hi Linda, Thanks for taking the time to share your feedback about VisaHQ. We're glad you had a positive experience overall, but we will certainly take your feedback regarding our website into consideration moving forward. We hope you'll use our services again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Our VisaHQ representative, Bryan Hickman, was quick to work with the traveler to resolve an issue with a China Business Visa application. On a different topic, access to the VisaHQ web site has been an issue. When trying to log into our account, error message "Sorry, VisaHQ.com is temporarily unavailable" is received. This happened on Tuesday, November 6th and again today, Thursday, November 15th.”

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Posted 6 years ago

Hi Susan, Thanks for taking the time to share this issue with us. We apologize for any website issues you may have experienced, but we do have to perform maintenance from time to time. We are, however, glad to hear Bryan was able to answer the questions your traveler had. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very easy to follow. Got the help I needed was kept up to date with emails. Never used this site before, but will most definitely use it again.”

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Posted 6 years ago

Hi Kathleen, Thanks for taking the time to share your review of VisaHQ. We're glad you had a great first experience and we look forward to serving you in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

Hi Kathleen, Thanks for taking the time to share your review of VisaHQ. We're glad you had a great first experience and we look forward to serving you in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very prompt and good explanation when needed”

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Posted 6 years ago

Hi Irina, Thanks for taking the time to share your feedback. We're glad to hear you had an excellent experience with VisaHQ and we hope you'll return in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Incredibly fast and efficient.”

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Posted 6 years ago

Hi Patirica, Thanks for taking the time to leave your feedback. We're glad you had a wonderful experience with VisaHQ! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Excellent at communication, responsiveness and helpfulness. We were in a rush situation due to previous travel and they responded admirabily and provided excellent guidance and advise. I will definitely trust them with future Visa needs.”

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Posted 6 years ago

Hi John, Thanks for taking the time to share your review. We're glad to hear you had a great experience with the VisaHQ team and we look forward to serving you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Extremely helpful and reliable; beat all expectations!”

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Posted 6 years ago

Hi Valeriy, Thanks for leaving your feedback about VisaHQ! We're so glad to hear you had a great experience and we look forward to serving you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Excellent work”

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Posted 6 years ago

Hello! Thank you for taking the time to review VisaHQ. We're glad you had an excellent experience and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Straight-forward, efficient and done without any problems.”

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Posted 6 years ago

Hi Frank, Thanks for taking the time to leave your feedback. We're glad to hear you had an excellent experience with VisaHQ and we hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“everything at one site, easy instructions, simple form, multiple mailing available, quick turnaround, near perfect.”

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Posted 6 years ago

Hi James, Thanks for taking the time to share your review of VisaHQ. We're glad you had a great experience with our online system and we hope you'll return in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Thanks Mr.Hahad Ali...Lovely Job..”

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Posted 6 years ago

Hi Chee, Thanks for taking the time to share your feedback. We're glad you had an excellent experience working with Hadad and we hope you'll use VisaHQ again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Excellent”

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Posted 6 years ago

Hi Kathleen, Thanks for taking the time to share your review. We're glad you had a great experience with VisaHQ! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very good and quick service, I will be going to them without any doubts.”

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Posted 6 years ago

Hi Durani, Thanks for taking the time to leave a review. We're glad you had an excellent experience with VisaHQ and we look forward to working with you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“This was a great experience. The personnel at VisaHQ were most helpful and very good at what they do. 10/10. Beth Borges needs a very special mention, as she was quite superb! Nothing was too much trouble, she is a very nice lady and delivers what she promises.”

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Posted 6 years ago

Hi Graham, Thanks for taking the time to leave your feedback! We're so glad you had a great experience working with Beth and we hope you will use our services again next time you require travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“very fast and quick response.”

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Posted 6 years ago

Hi Edwin, Thanks for taking the time to leave a review! We're glad you had a great experience with VisaHQ and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very efficient and professional service. Recommended to use them if you are pushed for time, or not familiar with procedures.”

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Posted 6 years ago

Hi Davide, Thanks for taking the time to leave your feedback. We're glad to hear you had a great experience with VisaHQ and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 4,033 reviews