VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 4,032 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,032 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I phoned the representatives at VisaHQ (I worked with the Toronto location, but once I spoke with someone from the Vancouver office), my questions were answered thoroughly and courteously. When the reps didn't have an answer, they checked with someone else who did. I would highly recommend VisaHQ and will continue to work with them for all my visa requirements.”

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Posted 6 years ago

Hi Barbara, Thanks for taking the time to tell us about your VisaHQ experience. We're so glad you received excellent service from both our Toronto and Vancouver offices and we look forward to serving you again next time you need travel documents! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I would like to thank MR. AYMAN MAGDI and MS. MAMTA DHANANI for helping me process my documents, they are very accommodating with my questions. I wish all the best for me.”

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Posted 6 years ago

Hi Jude, Thanks for leaving your feedback. We're glad you had an excellent experience with Ayman and Mamta! We hope you'll use our services again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Process was very clear, concise and timely! Thank you!”

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Posted 6 years ago

Hi Monica, Thanks for sharing your review! We're glad you had an awesome experience with the VisaHQ system and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Every question I had (and I had many) was answered very quickly and with enough detail to prevent the need for follow-up questions.”

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Posted 6 years ago

Hi Kyle, Thanks for taking the time to leave your feedback about VisaHQ. We're glad you had an excellent experience with the team and we hope you'll return next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Thank you so much for the help in getting the visas for my Asian trip, Bernal and his colleague where very friendly and efficient, i even forgot my photos last minute for the visas and they took care of that (5 more stars for this)i will come back for next trips, and i definitely recommend it,”

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Posted 6 years ago

Hi Maria, Thanks for taking the time to share your review of VisaHQ! We're glad you had a great experience with Bernal and the team and we look forward to serving you again. Have a great time in Asia! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Fast and reliable!”

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Posted 6 years ago

Hi Marcelo, Thanks for taking the time to leave your feedback. We're glad you had an excellent experience with VisaHQ and we hope to serve you again! Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“i will not wait to recommend friends to you. excellent very good and quick. Thanks”

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Posted 6 years ago

Hi Nyembo, Thanks for taking the time to write a review. We're glad you had a wonderful experience with VisaHQ and we hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very efficient! Thanks”

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Posted 6 years ago

Hi Jean-Pierre, Thanks for leaving your feedback! We're glad you had a great experience with VisaHQ and we hope you'll return in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very fast processing time. Agents are helpful.”

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Posted 6 years ago

Hello! Thanks for sharing your feedback about VisaHQ. We're so glad to hear you had an excellent experience and we look forward to serving you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“VisaHQ received my documents and promptly processed the visa application. Visa HQ even called me to confirm my needs. The status alerts were a welcome comfort.”

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Posted 6 years ago

Hi Emery, Thanks for taking the time to share your review. We are glad to hear you had a great experience with VisaHQ from start to finish. We sincerely hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very thorough and responded to my questions promptly. Will use them again”

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Posted 6 years ago

Hi Ronald, Thanks for taking the time to leave your feedback. We're glad you had a great experience with the VisaHQ team and we look forward to serving you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Excellent speedy service received. Would definitely use again.”

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Posted 6 years ago

Hi Tracy, Thanks for taking the time to share your feedback. We're thrilled to hear you had a great experience with VisaHQ and we look forward to working with you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very fast and efficient”

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Posted 6 years ago

Hi Rowan, Thanks for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Great. Carlos was thorough and patient. Guided me along the process and answered all my questions.”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. We're glad you had a great experience working with Carlos and we hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Great attitude and excellent service orientation!”

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Posted 6 years ago

Hi Ruchira, Thanks for taking the time to leave your feedback. We're so glad to hear you had a great experience with VisaHQ and we sincerely hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Web site is easy to work. Chatting with customer service was nice. I event ended up getting immediate help via phone with one of your rep in my area. They took care of my request super fast. I made an EVisa request and it took 24 hours.”

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Posted 6 years ago

Hi David, Thanks for taking the time to share your feedback. We're glad to hear you had great experiences with all of the customer service channels you used and we sincerely hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Amazing experience with VisaHQ.”

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Posted 6 years ago

Hi Daniel, Thanks for taking the time to leave your feedback about VisaHQ. We're glad you had a great experience and we hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very quick and efficient service”

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Posted 6 years ago

Hi Amith, Thanks for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ and we hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Brilliant service. I was on a tight schedule to get a visa. VisaHQ delivered on time. So pleased. Definitely a 5 star service”

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Posted 6 years ago

Hello! Thanks for taking the time to share your review. We're glad to hear you had a great experience with VisaHQ and we hope to serve you again next time you require travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very fast service!”

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Posted 6 years ago

Hi Leyla, Thanks for taking the time to leave your feedback. We're glad you had an excellent experience with VisaHQ and we hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 4,032 reviews