VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 3,910 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,910 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Is too much Visa fee one time i travelled with non European passport as 60 usd.pls review ur Visa fee”

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Posted 1 year ago

“Not really”

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Posted 1 year ago

“Very happy. The most rapid response I have ever had dealing with a customer service by email. Order fully treated with results in less than 24 hours. As a matter of fact, less than an hour after I submitted additional requirements!”

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Posted 2 years ago

“Great service. Professional people, highly recommended. Mara R Nathan was overseeing my application, she help a lot to process my tourist visa application to Spain, which proceed earlier then expected time.”

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Posted 2 years ago

“The service I received from visa hQ was expected thanks to much”

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Posted 2 years ago

“It was smooth and at one go. Just submit the requested documents and I had just to wait for my visa release. Very useful.”

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Posted 2 years ago

“Very helpful team thankyou VisaHQ”

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Posted 2 years ago

“This is my first time using VisaHQ. My skepticism was removed by their professional courtesy I'm very pleased and impressed with how smooth the communication between the two of us transpired thank you so much..”

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Posted 2 years ago

“Prompt service”

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Posted 2 years ago

“Decided to use VISAHQ since I had an upcoming business trip in 3 weeks and my passport expired in 2 months which prohibits a lot of travel. I went to the website and followed the instructions to the letter, but after paying the $1000 plus fee and mailing in all the materials, I was told that I didn't TYPE my form rather than write it in black ink. There was nothing about this in their instructions, nor did the form say it had to be typed. There was no apology or acknowledgement of the mistake by VISAHQ and they would not pay for another shipping label, so that came out of my own pocket. After getting them the typed form, they submitted everything on 4/27. My trip is today, 5/6, and I have no passport. The VISAHQ website hasn't been updated, I don't have tracking, and all emails to the staff continue to say the delay was my fault despite their website STILL not having this requirement. These guys are AMATEUR HOUR and I would not recommend dropping $1000+ for incompetence, bad instructions, lack of accountability, and missed deadlines. AVOID!!!”

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Posted 2 years ago

“I highly recommend VisaHQ that facilitated my Schengen visa application process. Thanks to my visa specialist, Nelia, I received my visa within a week of submitting my application. Nelia's timely responses, attention to detail, and knowledge of the Schengen visa process made the application process smooth and stress-free. She was always available to answer my questions and concerns, and kept me updated every step of the way. I am impressed with the agency and Nelia's work, and I would recommend them to anyone looking to apply for a Schengen visa.”

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Posted 2 years ago

“Je suis très content c’était rapide j’ai faisait la demande à minuit 8 h de matin j’ai eu le visa.”

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Posted 2 years ago

“Thank you for your help.”

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Posted 2 years ago

“Easy to complete forms and responsive when I had a question. Used for my second trip .”

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Posted 2 years ago

“Excellent service from VisaHQ in Singapore...Was pretty skeptical at first given that this was a sponsored link. Instead a pleasant surprise and got Outstanding service from Angel Virgil at Visa HQ in Singapore. If you need anything expedited, Angel is your go to guy who goes the extra mile for you. I got my visas in record time and with all the support I needed including answers to my many queries. Would not hesitate to recommend VisaHQ for your visa needs online.”

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Posted 2 years ago

“Recibí una excelente atención vía chat, lo que valoré particularmente cuando surgieron problemas en el llenado de algunas formas. La entrega de la visa fue muy rápida y sin contratiempos.”

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Posted 2 years ago

“Virgil was AWESOME!! I had an issue getting a PDF of my Evisa and he waited patiently on the line while we worked through the issue. He was calm, cool and collected and very friendly. THANK YOU VIRGIL!!!”

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Posted 2 years ago

“Haidee was most helpful, systematically and efficiently dealing with my questions. Thank you so much.”

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Posted 2 years ago

“Great service from the VisaHQ team. Thanks to Myrra for all her help with my visa process. She got Everything done within a week and successfully executed what I paid for. Definitely recommend VISAHQ to anyone needing assitance for visa's etc, and I'll be sure using this services again for future endeavors. Thanks again Myrra you've been great.”

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Posted 2 years ago

“Das Personal in der Berlin-Filiale spricht kein Deutsch! Alle sind im Homeoffice und durch schreiende Kinder im Hintergrund war die telefonische Kommunikation nicht möglich. Auch die Chat-Kommunikation fehlgeschlagen, da meine Fragen nicht beantwortet wurden. Für ein Visum für Australien habe ich eine sehr lange Liste der angeblich benötigten Dokumente bekommen, da ich als eine Deutsche (wurde von mir eingegeben) auf eine falsche Firmen-Seite geleitet wurde. Ich habe sehr vile Zeit gebraucht um diese Dokumente zu besorgen. Meine telefonischen/ Chat Nachfragen zum Problem wurden nicht beantwortet. Es wurde aber SOFORT! nach einer Überweisung von 163,64 Euro verlangt. Binnen 48 Stunden nach der Antragstellung habe ich, leider ohne jegliche Unterstützung des Personals VisaHQ, festgestellt, dass ich die Formulare/ Dokumente und die Dienste der VisaHQ für mein Visum nicht brauche. Nichtsdestotrotz wurden mir bei der Rückerstattung meiner Kosten die 25 $ nicht zurücküberwiesen worden. Angeblich für die Dienstleistungen. Für welche? Ich hatte keine qualifizierte Unterstützung durch das Personal erhalten. Genau umgekehrt: ich musste das Personal über die Organisation meines Visums informieren. Unglaublich! Das ist für mich keine Professionalität. Ich bin mehr als enttäuscht und werde VisaHQ keinem empfehlen. Viel Geld für Nichts.”

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Posted 2 years ago

VisaHQ is rated 4.4 based on 3,910 reviews