Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.27

4.3 Rating 2,724 Reviews

83 %

of reviewers recommend Vitamin Grocer AU

4.3

Based on 2,724 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

301-509-3896

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Vitamin Grocer AU 5 star review on 27th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed my order on 13/October 2023, and I’m still waiting for it to arrive…ver disappointing as there has been no communication from the company to keep me informed or if it was out of stock. Still waiting…”

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“I havent recieved my items ordered like a month ago. Postage tracking went dead, emailed and no reply to date.”

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“I am still waiting for my product to arrive!!”

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“Item hasn’t arrived and they don’t answer messages”

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“Items never arrived. No response to my attempts to contact them. No tracking info updates. Now having to chase them up and never received the health supplements I needed to recover from a urinary blockage.”

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“Order hasn't arrived and you don't answer emails”

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“Ordered some melatonin, month later still dont have it”

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“I placed an order on the 6/9, it is now the 7/10 a month later and have not received the goods I ordered.”

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“Took over a month and still no product delivered.”

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“I will be happier when my order is finally delivered However when I inquired about my order the company responded almost immediately”

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“Still haven't received my order after SIX WEEKS!!!!”

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“Parcel went missing, contacted them through email but they didn’t reply a single word. Took my money and no products being delivered, poor customer service as well. Is this a scam?”

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“Hello I haven’t receive my parcel yet. Could u pls check why is it stuck at the port for more than 10 days already. Thank you”

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“Still waiting for my delivery. Should have arrived by now 🤔”

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“It took over 35 days to arrive. 22 days was taken for enter NZ.”

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“My order was placed 5 weeks ago and still have not received”

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“Over the years, I've previously had awesome experiences as a repeat customer ordering from Vitamin Grocer - great prices & prompt delivery. However, I placed an order (totalling >$100) a month ago & it has not arrived. Parcel tracking suggests it has been returned to sender?! It's been so long the delivery details are no longer current. I've tried contacting Vitamin Grocer to redirect it but received no reply. Tried again today so fingers x someone can please help track down our vitamins.”

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“Product never arrived. You owe me money”

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“Item not received stuck in transit since 7th July.”

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“Ordered 4-5 weeks ago and still waiting.!!! No correspondence. Won’t be rushing back in future sadly!”

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Vitamin Grocer AU is rated 4.3 based on 2,724 reviews