Vivid Care Reviews

Name: Vivid Care
Address: Rofta House, Rudgate, Wetherby, United Kingdom
Rating: 4.80

4.8 Rating 550 Reviews

95 %

of reviewers recommend Vivid Care

4.8

Based on 550 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01423 799960

Email:

enquiries@vivid.care

Location:

Rofta House,
Rudgate,
Wetherby
United Kingdom
LS23 7QA

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Vivid Care 5 star review on 2nd February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found Yorkshire Care when searching the Internet for an electric wheelchair for myself. I have rather specific needs. John came to visit with some sample chairs and I was able to find one that would work for me. Once it was delivered it was clear that some adaptions still needed to be made and Yorkshire Care arranged for the technician, Jamie, to visit. He did a superb job in resolving all the issues.”

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Posted 4 years ago

“I hired a scooter for our holiday , the service was great but the scooter was dirty .Had to return to the shop to hire another for my husband ., we were given a charger which didn’t work , thankfully we had mine to use as we were staying over an hour away .”

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Posted 4 years ago

Good afternoon Mrs Curtis and many thanks for your feedback. I’m glad that overall you were happy with the service provided but very much apologise for the issues you’ve mentioned. We’ve discussed them as a team and have implemented two additional processes to ensure this doesn’t happen again. Thanks again for making us aware. Kind Regards, David

Posted 4 years ago

“From first enquiring for a service to be carried out, quote was submitted and job was completed, all within the week - excellent service.”

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Posted 4 years ago

“Everything very helpfull”

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(Yorkshire Care Equipment - Harrogate) - Posted 4 years ago

“David was super extremely helpful the shop was warm and spacious and staff courteous -10/10”

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Posted 5 years ago

“Fantastic helpful staff good atmosphere”

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