“I made a mistake when ordering. I contacted customer service and they sorted it out no fuss, no problem. Proper good customer service I then re ordered and everything sorted out. Very impressed”
“Item arrived way before time frame stated. Kept informed of delivery time. Hedge trimmer used and extremely good. Found customer service very helpful. Would recommend their products”
“I had an issue with where the courier left my parcel, yet got minimal assistance from the courier. But Von Haus customer service latched onto it promptly and have been super helpful over several emails, along with understanding the issue and giving me a replacement item. Very impressed. Thank you, VH.”
“A very honest company couldn't do anough to help me. All sorted within 2 days. Most these days just want to fob you off not vanhaus a credit to them.”
“The product (retractable hose) didn't work as it should (didn't retract properly) so my five star rating is for the customer service, rather than the product. I got in touch with Von Haus to arrange a replacement and the service I received, including speed of reply and helpfulness, was top notch.”
“I bought the power brush. Unfortunately when it arrived one of the parts was broken. However I emailed the company, and within a short time I received an email to say they would replace the full machine. Very happy with the service provided, was hassle free wth no confusion.”
“VonHaus they helped me with the problem I was having with an order. Looking into and resolving it immediately. First class service 10 out of ten for effort.”
“Having bought an electric throw over 18 months ago I contacted the company in a an attempt to purchase a spare part when a fault developed. Responses between the company and myself were swift and I was quickly offered a refund. Outstanding service after an item had been used for 18 months. I cannot recommend the after sales service of this company highly enough! Thank you.”
“Ordered the vonhaus strimmer/brush cutter. Very happy with my purchase. Many thanks for your help in helping with the delivery.Would definitely use Vonhaus again.”
“My order arrived quickly and the quality of the products i received are excellent. I would definitely recommend if you're thinking of ordering from VonHaus”
“excellent service. Very professional. I bought an electric scarifier and I am very pleased with it. Very robust and exceeds what I was hoping for. Vonhaus will be my first port of call in the future.”
