Voyage Outlet Reviews

Name: Voyage Outlet
Address: Voyage Maison (C/O Riva Home), Unit 2, Plateworks, Coal Road, Leeds, Leeds
Rating: 4.56

4.6 Rating 1,601 Reviews

88 %

of reviewers recommend Voyage Outlet

Company Reviews

Product Reviews

1,158

Questions

Visit Website

Phone:

+44 113 539 9896

Email:

voyageoutlet@voyfab.co.uk

Location:

Voyage Maison (C/O Riva Home),
Unit 2, Plateworks, Coal Road,
Leeds
Leeds
LS14 1PS

Write Your review

Tell us how Voyage Outlet made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Voyage Outlet 5 star review on 15th July 2023

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my new lamp so much , colours are perfect”

Helpful Report

Posted 3 years ago

“Ordered some cushions for my garden furniture - love them!!”

Helpful Report

Posted 3 years ago

“Lovely good quality products, bought 2 large floor cushions. Kept informed regarding delivery and packages arrived safely and in good time.”

Helpful Report

Posted 3 years ago

“I was disappointed that the website gave no indication of the content of the floor cushion I ordered. I presumed at the full price of over £200 it would be substantial. Very disappointed as it isn’t nearly as comfortable as it should be. Even polystyrene beads would have been better. I also don’t think the label is correct in it's fabric composition. I have purchased the fabric & cushions previously and this doesn’t feel the same. Not linen but more synthetic. Disappointing”

Helpful Report

Posted 3 years ago

Dear Customer, We are sorry to hear that you are unhappy with the item that you have ordered. We advise all customers to check for any damages, faults or anything you are unhappy with when delivered, and to then contact us with photographic evidence so that we can replace said product as quickly as possible. Unfortunately, on this occasion, we have not been made aware of the fault until you placed your review. We fully take on board your comments regarding more information on the product specification and this has been updated on all floor cushions. Please call us on 0141 641 1700 if you would like to discuss this further. Kind Regards, Voyage Team

Posted 3 years ago

“Great service. Well-placed with my purchase.”

Helpful Report

Posted 3 years ago

“Disappointed in delivery time. Going into 3rd week and no update notification on delivery. Would be slow to order again..Love the stock. Also delivery charge too costly for. Ireland.”

Helpful Report

Posted 3 years ago

Dear Margaret, Thank you for taking the time to leave us a review. Unfortunately, your order had been held up at customs in Ireland but this should now be with you. This was a one-off issue and we are confident that this shouldn't happen again. With regards to the carriage costs, Unfortunately, these are dictated by the carrier but we are continually striving to offer our customers the most competitive carriage rates we can find. Kind Regards, Voyage Team Kind Regards, Lauren Voyage Team

Posted 3 years ago

“Received my order in expected time and delivered in perfect condition thanks to fantastic packaging. Very happy with my Purchase.”

Helpful Report

Posted 3 years ago

“I ordered some fabric in the sale, it was perfect, and there were no flaws in it and true to the advertised colouring. I could not be more pleased with the order, the process and delivery were efficient and very quick, thank you for a 5 star service and quality of product. This has been my third purchase!”

Helpful Report

Posted 3 years ago

“Brilliant Service cannot wait to buy another item”

Helpful Report

Posted 3 years ago

“Has seen this beautiful vase in a shop last year but didn’t buy it. Was so very pleased to get it from you at a reduced price. Well packed and I am very happy.”

Helpful Report

Posted 3 years ago

“Chair very hard to sit on. Not as comfy as l had hoped”

Helpful Report

Posted 3 years ago

Dear Gill Thank you for taking the time to leave us a review. I am sorry to hear that you are unhappy with the comfort of the chair. Our Florence chair is one of our best sellers so have immediately looked into this with our design team. The cushion inner for both the back and the seat has a foam core with a fibre and feather wrap. They are designed this way to make sure that the cushion never collapses. The feather and fibre wrap provides additional softness. The inner cushion cover is a hundred per cent cotton and has a finish to prevent any feather escape, this is an industry-standard. The outside fabric of the cushion cover has to be fire retardant by law which can cause some stiffness in the fabric but this should soften over time. If you would like to discuss this further, please contact us on 0141 641 1700 Kind Regards, Voyage Team

Posted 3 years ago

“Wonderful quality. Good delivery service”

Helpful Report

Posted 3 years ago

“Quality fabric at a great price , quick reasonable prices for delivery.”

Helpful Report

Posted 3 years ago

“I never received the cushions ☹️”

Helpful Report

Posted 3 years ago

Good Afternoon Clare, Thank you for taking the time to leave us a review. Unfortunately, your order bounced back twice from the carrier due to nobody being able to accept the delivery. At this point, a refund was issued for the full value of the order. I believe you have spoken to a member of our customer service team who has advised you to get in contact with us if you would like to replace the order. If we can do anything to help, please give us a call on 0141 641 1700 or email voyageoutlet@voyfab.co.uk Kind Regards, Lauren Voyage Team

Posted 3 years ago

“Lovely shade, well made, suits the lamp and the room.”

Helpful Report

Posted 3 years ago

“Very good delivery time and everything was well packaged and as described. Great quality”

Helpful Report

Posted 3 years ago

“My footstool is amazing, I highly recommend them”

Helpful Report

Posted 3 years ago

“Brilliant service, can’t fault it. Lovely cushion. X”

Helpful Report

Posted 3 years ago

“Really pleased with my oil painting, delivered quickly too”

Helpful Report

Posted 3 years ago

“I ordered a lot of samples when they arrived it was difficult to gauge how they would look on the wall given the size and pattern of each design. For example, there would be random birds on a wallpaper and you would get 2 small birds and the rest was the background colour. Also I didn't feel the colours were so strong in real life. I know this is all down to how it shows on your device but even so I was disappointed. Also you're not told of any delays with the samples and some take over a week to arrive. The wallpapers are lovely but just a bit disappointed overall. I'm concerned any order I place will take a while to get to me.”

Helpful Report

Posted 3 years ago

Voyage Outlet is rated 4.6 based on 1,601 reviews