“Beautiful products. I could fill my home with it all. Bought some seconds fabric that I am absolutely delighted with the quality, pattern and colours.”
“Delighted with our rug! Good quality item at excellent price, sent quickly and really well packaged. Super comms and customer service too, when I forgot to add something to my order. Thankyou!!”
“Found the crow cushions I’d been looking for at a fantastic price. Easy ordering system and quick delivery, they arrived before I got the despatch message! Delivery costs a little in the high side.”
“I have order a few things from Voyage and have never been disappointed. The fabric I’ve received has been beautiful quality. I’ve made lovely cushions with my last purchase. My first order had a problem with the velvet I had ordered but talking to the lady on the telephone, the problem was rectified.”
“I have purchased a couple of cushions ,some beautiful velvet fabric ,and a set of woodland pictures. The items are fantastic quality, and the prices were amazing in the sale. I love yoyage maison products and quality,I look forward to many more purchases )”
“The lampshades are beautiful but the supports are really flimsy, I was disappointed in the quality for the price, I would have expected better. It only has 2 thin supports that can’t be adjusted and not strong enough for such a large shade.”
Hello Barbara,
Thank you for your feedback on your order. It was great to speak to you earlier, as we discussed this lamp has a reversible gimble in the middle which makes it suitable for a table lamp and a ceiling lamp. If you flip the gimble around the other way, it should provide more support for the shade as it will not be sitting as high up on the base. If you have any further issues with this, please let us know we are available by telephone Monday – Friday on 0141 641 1700 or alternatively available by email.
Kind regards and hope you have a lovely bank holiday weekend!
Natasha
Voyage Customer Service Team
Hello Annemarie,
Thank you for your review. Picture frames have a lead time of 2-3 weeks as we print the wall art in house and then make up the finished picture frames in house too. I can see your order was placed and despatched within the week so it should be with you very soon, it left us on the 31st May, you should have received your tracking update from DPD. We are really sorry you feel there is a bit of a wait on this order and hope you will love it when it arrives. Please contact us if you have any other queries, on 0141 641 1700 Monday – Friday 9am – 5pm.
Wishing you a great bank holiday weekend!
Kind regards
Natasha
Voyage Customer Service Team
