Voyage Outlet Reviews

Name: Voyage Outlet
Address: Voyage Maison (C/O Riva Home), Unit 2, Plateworks, Coal Road, Leeds, Leeds
Rating: 4.56

4.6 Rating 1,601 Reviews

88 %

of reviewers recommend Voyage Outlet

Company Reviews

Product Reviews

1,158

Questions

Visit Website

Phone:

+44 113 539 9896

Email:

voyageoutlet@voyfab.co.uk

Location:

Voyage Maison (C/O Riva Home),
Unit 2, Plateworks, Coal Road,
Leeds
Leeds
LS14 1PS

Write Your review

Tell us how Voyage Outlet made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Voyage Outlet 5 star review on 15th July 2023

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful items, stunning designs and top quality”

Helpful Report

Posted 3 years ago

“Absolutely delighted with my purchases!”

Helpful Report

Posted 3 years ago

“Grab yourself a bargain. Excellent and quick delivery.”

Helpful Report

Posted 3 years ago

“Sadly I am quite disappointed with the chairs purchased. The foam inserts are very uncomfortable and wrapped in a plastic liner.”

Helpful Report

Posted 3 years ago

Hi Melanie, thank you for taking the time to leave us a review and also for the images that you sent to us yesterday. I am sorry to hear that you are unhappy with the cushion back and seat. Our Florence chair is one of our best sellers and we have never had a complaint of this nature before so have immediately looked into this with our design team. The cushion inner for both the back and the seat has a foam core with a fibre and feather wrap. They are designed this way to make sure that the cushion never collapses. The feather and fibre wrap provide additional softness. The inner cushion cover is a hundred percent cotton and has a finish to prevent any feather escape, this is an industry-standard. The outside fabric of the cushion cover has to be fire retardant by law which can cause some stiffness in the fabric but this should soften over time. If you would like to discuss this further, please contact us on 0141 641 1700 Kind Regards, Lauren Voyage Team

Posted 3 years ago

“I love voyage, the prints are beautiful, I have lots in my home.”

Helpful Report

Posted 3 years ago

“Voyage Outlet offer their beautifully designed, high quality furniture and home accessories at amazing prizes. Orders are packaged well and orders processed and delivered promptly, with good customer communication. I’ve ordered a wide range of their products; chairs, cushions, vases, pictures etc., and have always been highly impressed by both service and goods.”

Helpful Report

Posted 3 years ago

“Great product”

Helpful Report

Posted 3 years ago

“Pleased with my cushions, fast delivery … well packaged and efficient service. Always looking for more lovely furnishings, will definitely be using again, very soon😜”

Helpful Report

Posted 3 years ago

“Good service and merchandise well made”

Helpful Report

Posted 3 years ago

“Brilliant”

Helpful Report

Posted 3 years ago

“Lovely quality products and special designs.”

Helpful Report

Posted 3 years ago

“Fantastic quality products, delivers quickly and I can’t fault anything about this company.”

Helpful Report

Posted 3 years ago

“Placed an order 10 days ago - no updates - emailed and said 2:3 weeks for delivery 🤷‍♂️It was for a birthday present which sadly it now won’t be here for . Possibly a few more updates on orders would help . Love the products which are stunning - but admin poor.”

Helpful Report

Posted 3 years ago

Hi Vicki, We apologise for the delay in fulfilling your order and will endeavour to make sure communication is more fluid with regard to lead times in future. Your order was despatched yesterday and the tracking has been sent over to you this morning. If this is no longer suitable, please contact us on 0141 641 1700 and we can arrange to have the item collected and refunded in full. Kind Regards, Lauren Voyage Customer Service

Posted 3 years ago

“I love the Voyage floor cushions but the last one I ordered was meant to be a large circular one but I received a small rectangular one instead which was disappointing.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for your feedback. If you can please contact us on 0141 641 1700, we can resolve this for you and get the correct cushion sent to you as long as the cushion you have received remains in its original condition. Kind Regards, Lauren Voyage Customer Service

Posted 3 years ago

“I am very pleased with my curtains, I bought ready made and knew I would need to alter them, but we’ll worth it and a very good price. Excellent service as well”

Voyage Outlet 5 star review on 20th May 2022

Helpful Report

Posted 3 years ago

Hi Hazel! The curtains look beautiful in your home, thank you for taking the time to leave us a review.

Posted 3 years ago

“Lovely products...my throw is excellent quality and very heavy...exactly what I wanted”

Helpful Report

Posted 3 years ago

“Happy with my numerous purchases however really disappointed that I now have to pay postage even for orders over £100.”

Helpful Report

Posted 3 years ago

“Ordered material various different ones, when they arrived one rOLL OF 5M OF MATERIAL MISSING FROM THE ORDER 50 POUNDS WORTH, , THIS IS NOT THE FIRST TIME THIS HAS HAPPENED, had to phone up replacement was sent , but disappointing that this keeps happening”

Helpful Report

Posted 3 years ago

Thank you for your feedback on our service. We are very sorry to hear that you have experienced multiple issues. We greatly appreciate your repeat business and for being a returning customer. We have passed on your feedback to our warehouse team to ensure that these types of errors are not made again. Kind Regards, Lauren Voyage Team

Posted 3 years ago

“Everything is such good quality,easy ordering quick delivery,”

Helpful Report

Posted 3 years ago

“Good quality fabric ,easy to use website,prompt delivery ,always very happy with my orders !”

Helpful Report

Posted 3 years ago

Voyage Outlet is rated 4.6 based on 1,601 reviews