“Recently bought 6cushion panels ( which actually turned out to be 9). Fantastic quality . Well packaged with speedy delivery. Initially, after seeing them on Facebook,I couldn’t find them on the website,so fired off an email. Received a very helpful response. Excellent!”
“Love everything about voyage from the products to the amazing customer service. Second to non. Have everything from lamps to furniture. Have so many comments from friends and family. They all have started shopping on voyage. Thankyou”
“I was gifted a stag picture from Yoyage and have now happily purchased another different stag picture. Beautiful pictures. Delighted with purchase from start to finish.”
“Everything I have bought from Voyage has been lovely. They are a really nice company to deal with and all my deliveries have arrived very quickly. Great service and quality. Highly recommended”
“Was really impressed with beautiful lamp I ordered. Looks stunning in my living room. Have had to dock a star as not the best communication with regards to tracking and delivery. Was delivered on a different day than stated. Luckily I work from home but if you’d planned to be in you would have been annoyed!”
“Really lovely shade. It looked exactly as it did on the Internet. Sometimes colours vary but this was right.
It arrived well packaged for protection.”
“I bought a pair of curtains in the clearance at the outlet which arrivedwith three days beautifully packed. Very pleased with them. I had to shorten them but this was simple to do and they look lovely.”
“OK, but could do SO much better.
Some nice items, but hopeless search facility.
I ordered 2 items, only got 1 sent and although I was refunded, first it took some time and second I noticed the item supposedly ‘out of stock’ still advertised later the same week.
But my greatest criticism is the postage; they wanted £13.95 for a basket of items just over £35. Needless to say I left it and was pestered by emails thereafter. Why not do as other stores do and either have a well advertised (and low) price over which postage is free, say £30, or have a set price for whatever you buy say £3.95. Makes a mockery of the so-called bargains. It’s unlikely I would buy again and I certainly would not recommend.”
Dear Customer,
Thank you for taking the time to leave us a review. We take on board all of your feedback. Our delivery costs are dictated by carrier but we are constantly striving to give our customers the best value for money we can. I will also make sure our digital team look at the search facility and see if any improvements can be made.
Kind Regards
Lauren
Voyage Team
