“Vanquish in an amazing brand. Their clothing have great quality and customer service is great. Spoke to Charlotte on customer service, had no delivery through the post from Black Friday sorted it out within the same day and sent the order through and confirmed order. Great customer service! Just waiting on delivery but have ordered before.”
“Hi your guy that is name is CHELSEA was so cute and answer me so fast and be so kind I’m so thankful for he’s serves,it’s nice to meet so good and kind person in this time! I love this so much
Tank u so much for the helping🧡”
“Even though we had a minor Problem with delivery of a wrong item, Chris solved the problem very quickly and overall I'm quite satisfied with the company”
“I’m never disappointed with VQs clothing been with them for along time. Had a slight issue with only order. I sent them an email explaining the issue and straight away they got back to me the next day and got me in touch with an advisor called Charlotte who was more than helpful and helped me resolve my issue I had. Good Customer service. Just keeps getting better and better”
“My package was misplaced by DHL after they confirmed delivery. I couldn’t get to my front door In time to get it obviously before it was gone. Told DHL about the situation they were no help. Contacted Vanquish to see if they could help and all I got was the run around. Immanuel was my starting rep and he said they would send a replacement and then I get Chelsea and then I have start all over. It Didn’t make any sense. I would understand if I was a first time customer, but I’ve been ordering their products for almost 2 years now. Just very disappointed.”
“I’d always wanted to try the leggings and trackies so treated myself on Black Friday. The quality was even better than expected however I managed to rip the trackies deadlifting within a few days. Contacting vanquish through their help page, Charlotte replied to my question of return or replacement the next day and confirmed to sending me a replacement pair free of charge the next, amazing customer service thank you again Charlotte and Vanquish.”
“Chris from Vanquish was very helpful abs very professional in refunding part of my order and exchanging for the same price the joggers I needed - confirmation emails of the exchange and tracking where immediately sent out also veery smooth and quick process 10/10”
“I ordered joggers that unfortunately didn't fit so Chris was very helpful in arranging a refund and I reordered the item in another size.
Great quality products.”
“The first time I bought it at VANQUISH, the stain was on it. Because of a famous brand, he gave me a gift card or a choice for replacement. It was very good to be responding! I'll buy it again”
“Dealt with Kwane on this occurrence. Decided to order some items I haven’t tried out before with their sale they had going. Ordered different sizes to figure out what worked with my body. Even though they don’t have a return shipping service yet, they have always been quick and efficient at processing returns over the years. I had to return a few items and they got my return processed within a couple of days of receiving. Quick turn around. Thanks Kwane and VQ”
“I had received my order. But the legging was the wrong size.
So I’ll send a mail to the customer service that I received a xs instead of a M. I had good and fast contact with Chris! Thank you for sending me the right size of the legging back👍🏻”
“Cloe took excellent care of me had a small issue with an existing order and she replied within minutes of my inquiry, that’s excellent customer service if i know any. Thank you Cloe and vanquish fit team can’t wait to receive my new items !!”
“Vanquish cuenta con un servicio al cliente fenomenal , y quede muy agradecido con el asesor Immanuel el cual me ayudo a resolver una equivocación la cual cometí.”
