“First of all, amazing product and I am in love with it no doubt! Even better than the product itself, was the customer support.
I had ordered 2 joggers and one of them was wrong size, so I reached out for customer support. Chelsea was so sweet and professional, I had never came across with such a good customer service, she sent a new one under 24h for me.
Thank you Chelsea and thank you Vanquish Fitness! I will be ordering all my gym apparels from here from now on. I love it! đ”
“Hi good afternoon
I contacted the customer service by email for an explanation of the models advertised on the site
I received a detailed and accurate quick response to the item I wanted to order
Thank you very much for the reply Chelsea&Charlotte
The support
And help
Best Regards, Golan”
“My experience with vanquish is very good. After my first delivery, my ordered pants broke. After contacting customer service, they offered me a good alternative. I received a new product and this was delivered with an urgent delivery. The handling went very smoothly and a satisfied customer added!”
“This was my first time using this website and company and I cannot fault them! Their customer service is brilliant, I dealt directly with Charlotte who was very professional and speedy with her responses to me and solved any queries or questions I had. Thank you Vanquish :) Happy customer”
“I got sent an item where the pockets were not stitched correctly but was sent a new pair straight away by Charlotte with no hastle at all, excellent customer service :)”
“First time buying from Vanquish, so far I have found them to be not bad overall as a brand.
Customer service is kind of strange. I had 3 customer service representatives help me. Chris, Charolette, and Chelsea. The first response was from Chris, second response from Charolette and my final response from Chelsea. The response from Chris to Charolette was kind of annoying, as Charolette wasnât too helpful and seemed to not read the previous message from Chris and I. I found Chelsea to be very helpful and quick to resolve my issue. I had a defective/faulty item sent to me and she made it easy for me to give them another chance.
In terms of clothing, their leggings and top for women are pretty comfortable. Their joggers for women were not bad either but not the greatest thing Iâve worn. Im used to the comfort of gymsharkâs clothes but wanted to give vanquish a try.
Iâm not sure how exchanges or returns work, whether theyâre free or not so thatâs one thing to keep in mind.”
“My favourite brand, also they have such great costumer service, I had a small issue with my order, and Chelsea the costumer service agent was so quick to reply to my email, and she helped me through my issue and solved the problem in no time, great costumer service and great premium quality outfit. Thank you.”
“Thank you to charlotte for having solved my delivery problem. She was able to solve this problem quickly and with satisfaction. Thanks to the Vanquish team and especially to Charlotte”
“I had a small issue with a recent order of a couple T-shirts from Vanquish and Chelsea promptly assisted me within hours to make it right. I truly commend Vanquish staff for how diligent and helpful they are whenever I have needed to reach out. Excellent company and excellent customer service!”
“I had an issue with one of my pants/joggers from vqfit (the seam has come loose under the zipper). So I decided to contact vqfit to ask if itâs just an individual problem..
I was happy and lucky to have Chelsea as my advisor. She offered me different options and i chose the option which fitted to my lifestyle.
Response time was really fast. Iâm glad that I decided to write them â€ïž”
“I received a pair of joggers with a rip in them and Charlotte immediately shipped out a new pair for me. Great customer service and very fast to respond.”
“I made an order in the vanquish sale and all items were top quality as normal when I make a purchase, one item needed to be sent back for a different size as the stringer was a different cut to ones I have ordered in the past. Return was easy and I followed up with an email to make sure my order had been sent back correctly. My advisor was called JORDAN and was very helpful through out. Replies were very prompt and effective.”
“Service with Chelsea was excellent with fast responses. Have bought items multiple times and very happy with services. Communications are exceptional.”
