Vanquish Fitness Reviews

4.8 Rating 2,996 Reviews
96 %
of reviewers recommend Vanquish Fitness
4.8
Based on 2,996 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
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Vanquish Fitness 3 star review on 29th April 2024
Lindsey
Vanquish Fitness 3 star review on 29th April 2024
Lindsey
Vanquish Fitness 3 star review on 29th April 2024
Lindsey
Vanquish Fitness 5 star review on 26th March 2024
Rachael
Vanquish Fitness 5 star review on 16th December 2022
K
Vanquish Fitness 5 star review on 3rd July 2022
ROY
Vanquish Fitness 5 star review on 12th May 2022
Waldson Oliveira
36
Anonymous
Anonymous  // 01/01/2019
Great fitting clothes at a great price
Helpful Report
Posted 2 years ago
Placed an order for three items and was later that day Informed one of the items was out of stock but was quickly resolved and dispatched a couple days later and had the delivery costs wiped as a token of their apology in the delay. Friendly reliable customer service.
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Posted 2 years ago
You have a great costomer service and overall fantastic clothing line. Quality clothes that fit properly. Great stuff
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Posted 2 years ago
Service very prompt and efficient
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Posted 2 years ago
Vanquish gave me a gift card for a hoodie with the wrong size
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Posted 2 years ago
Good customer service. For anyone outside the UK a return is quite expensive and will not be refunded by the company. Therefore I would think twice about ordering items which I am not exactly sure about the fitting and sizing...
Helpful Report
Posted 3 years ago
Good customer service. Fast answers! Got the help I needed. Charlotte was the one that helped me and did a great job 😁
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Posted 3 years ago
I received a pair of leggings which ended up being faulty and ripping when wearing them. I contacted the customer service team and Charlotte helped me by offering me a gift card of the price of the leggings I had received or to be sent another pair of the leggings which I felt was sufficient for dealing with the problem. The response from customer service was very quick and efficient and dealt with my issue accordingly. I love this companies products anyway as I have bought goods from them before and didn't want this one thing to tarnish my idea of them. Thankfully, with the quick response and resolution, this has meant my trust has been restored in the company.
Helpful Report
Posted 3 years ago
Their customer service was great. I received a wrong item compared to the item I ordered. So, I contacted the customer service team for help. Eventually, I couldn’t receive the original item since it was out of stock. However, Charlotte from the customer service team responded very kindly providing several options to solve the problem which was great.
Helpful Report
Posted 3 years ago
Customer service advisor Charlotte was very helpful and solved my problem within minutes. This, after I mailed them that I had not received any amount from the return. The problem is solved. Charlotte helped me the best!!
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Posted 3 years ago
The delivery was fine, but a wrong item was shipped. So I asked the customer support what to do and they promptly answered and helped me out. Jordan helped me out and I was really happy how easy it all went.
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Posted 3 years ago
Good customers service
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Posted 3 years ago
Nice costumer service by Cloe
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Posted 3 years ago
great customer service, good delivery, very helpfull with returns & refunds
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Posted 3 years ago
Although my tracking number was delayed in getting to me, once I contacted customer service they really quickly resolved this and were so lovely and professional.
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Posted 3 years ago
I had a shipping error to my order and paid for express delivery and didn’t receive. I emailed a member of Vanquish called Jordan and he quickly responded with a refund to my shipping costs and has resent my order. It’s refreshing to have such prompt help from a big company. Thanks again Jordan 👍🏻
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Posted 3 years ago
Thank you for handling my luggage CHARLOTTE I'm looking forward to the next wear😍 My favorite wear💕
Vanquish Fitness 4 star review on 24th March 2021
Helpful Report
Posted 3 years ago
Prompt response to my query about the tracking, helpful and less stressed despite substantial delay of the delivery. Thanks Charlotte.
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Posted 3 years ago
Super fast responses ! Thank you Chris
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Posted 3 years ago
Great quality fitness clothing. Perfect material and breathable. Price was worth it. However, gutted of the postage costing £8.00 to send back. Rachel was amazing the customer service assistant and emailed me straight away with relation to refund process. Would recommend.
Helpful Report
Posted 3 years ago
Vanquish Fitness is rated 4.8 based on 2,996 reviews