Vanquish Fitness Reviews

4.8 Rating 2,996 Reviews
96 %
of reviewers recommend Vanquish Fitness
4.8
Based on 2,996 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
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Vanquish Fitness 3 star review on 29th April 2024
Lindsey
Vanquish Fitness 3 star review on 29th April 2024
Lindsey
Vanquish Fitness 3 star review on 29th April 2024
Lindsey
Vanquish Fitness 5 star review on 26th March 2024
Rachael
Vanquish Fitness 5 star review on 16th December 2022
K
Vanquish Fitness 5 star review on 3rd July 2022
ROY
Vanquish Fitness 5 star review on 12th May 2022
Waldson Oliveira
36
Anonymous
Anonymous  // 01/01/2019
Thank you VQ for making the exchange so simple and easy. Chris was awesome helping me with the exchange.
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Posted 3 years ago
Im happy and satisfied from ordering from vqfit and im sure im going to order more . Thank you 😊
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Posted 3 years ago
I received a faulty item from them but as soon as I contacted them about it they responded in a timely manner. I spoke with Charlotte who was extremely helpful, she managed to resolve the issue and send me a replacement item the same day.
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Posted 3 years ago
Mon problÚme a été résolu, super réactivité et super produit.
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Posted 3 years ago
Ordered for the first time at Vanquish Fitness. Had to wait more than 6 weeks for delivery, but this was due to Brexit problems. I ordered a Navy sweatpants and it fits really perfect. Very nice, no complains about my order. I guess delivery out of GB will soon be easier.
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Posted 3 years ago
In my package was unfortunately missing 1 product out of 5 products. I was quickly and directly from the very nice lady Charlotte of the Customer service helped. A reply from Charlotte came after a few minutes. The price, the Customer Service and delivery except for the missing product are TOP. The quality also looks good. Thanks to Charlotte
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Posted 3 years ago
Great fitting clothes
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Posted 3 years ago
Product arrived but with a very strong musty smell... Emailed customer services and was dealt with Chelsea very quickly.. Voucher sent for the price of the product
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Posted 3 years ago
Great quality and comfortable. Seamless leggings run a bit bigger hence I had to exchange my order.
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Posted 3 years ago
Great customer service !
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Posted 3 years ago
So I purchased some clothes and two of the three things was great. The material is awesome and super comfy. The crop long sleeve I ordered came with a hole in the sleeve. I immediately contacted customer service and Chelsea was very helpful. She immediately offered me some options to either get my money back or have the same product sent to me. I chose these gift card but I was very pleased with their service. Chelsea was very nice and got things done in a promptly manner.
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Posted 3 years ago
Excellent clothing, great for training and everyday wear!
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Posted 3 years ago
After been left hanging by a customer service team member in a situation regarding non delivery, Chelsea who then dealt with the situation dealt with it swiftly and replaced the items. To be fair this was the first time there has been a situation but the first representative I dealt with was brutal. That aside always happy with my items and sizes
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Posted 3 years ago
I had bought a product a wrong product was shipped to me i send an email to vanquish and had gotten a very fast response from Charlotte the matter was quicky solved and now i am happy that i got what i wanted.
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Posted 3 years ago
Vanquish customer service is great and fast and the clothes are great however they still need to work on the women's lougewear but as it's not their main priority I understand why it's not as good as the men's.
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Posted 3 years ago
Charlotte was a great help to process my returns, much appreciated
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Posted 3 years ago
Good service
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Posted 3 years ago
Hi i had some delivery problems with my last order but the advisor Chelsea was able to manage it. Thanks a lot👍
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Posted 3 years ago
Charlotte send email to give me the chance to exchange a top which had got out of stock. Just before Christmas . Thanks
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Posted 3 years ago
First time buying from Vanquish, so far I have found them to be not bad overall as a brand. Customer service is kind of strange. I had 3 customer service representatives help me. Chris, Charolette, and Chelsea. The first response was from Chris, second response from Charolette and my final response from Chelsea. The response from Chris to Charolette was kind of annoying, as Charolette wasn’t too helpful and seemed to not read the previous message from Chris and I. I found Chelsea to be very helpful and quick to resolve my issue. I had a defective/faulty item sent to me and she made it easy for me to give them another chance. In terms of clothing, their leggings and top for women are pretty comfortable. Their joggers for women were not bad either but not the greatest thing I’ve worn. Im used to the comfort of gymshark’s clothes but wanted to give vanquish a try. I’m not sure how exchanges or returns work, whether they’re free or not so that’s one thing to keep in mind.
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Posted 3 years ago
Vanquish Fitness is rated 4.8 based on 2,996 reviews