Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,277 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

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Metrics

4.8

Based on 3,277 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Vanquish Fitness 5 star review on 8th April 2025

Romina Yousefi

Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome customer service. Thanks CHARLOTTE”

Helpful Report

Posted 4 years ago

“Vanquish's items are great. I already bought the black pants with the grey stripes on each side and i'm in love! The fabric is amazing and there is a good stretch in them too! The only disclaimer is that the returns are not free, in my case i needed to pay 18$ to get a refund of 25$. It was also a bit tricky to print out the return-sheet, but the products are great and chris provided a good service.”

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Posted 4 years ago

“Had some communication issues with previous reps but the last one to communicate was very understanding and helpful! Changed my mind big time on customer service!”

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Posted 4 years ago

“Ok , so i ordered some new awsome outfit , they are awsome but got some difficulties to receive it , was hard to resolve and took times but the support managed to solve the issues . Thanks to my advisor Charlotte .”

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Posted 4 years ago

“Nice and cosy clothes! I ordered multiple clothes and most of them fitted perfectly. I exchanged the ones who didn't. This proces was a bit difficult because it took a while before they send something back to me. My exchange got lost and there were problems with administration. As compensation they gave me a 10£ discount on my next order. Very fast response of the helpdesk and after all my exchange arrived to me.”

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Posted 4 years ago

“I needed help with an exchange so I emailed customer service and got a response within 24hrs! They were very helpful and understanding! The material is great and super comfy!☺️”

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Posted 5 years ago

“Fast refund and great service. Had a good communication with Chris from the team who supported me with a good customer Service. Quality of the product was good, but unfortunately you have to pay the delivery costs for the refund yourself.”

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Posted 5 years ago

“Price is quiet high, but the quality is very good. My latest refund was also supported by a good service and a fast cashback. Unfortunately, the delivery costs for refund must be paid by your own.”

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Posted 5 years ago

“Finally I got my clothes with a huge delay~~~ thank you for the help, CHARLOTTE, I love the clothes with good Quality but customer service have to improve because my order didn't processed immediately, I feel disappointed during a month. Hope I can have a happy shopping next time .”

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Posted 5 years ago

“Suport service is correct, always providing responses within a short time period”

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Posted 5 years ago

“Order was dispatched quickly and the products fit well. Pants broke within a couple of days but got fast and extremely kind customer service from Chris. :) All in all happy”

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Posted 5 years ago

“The customer service experience with Chelsea was nice. She handled the situation well.”

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Posted 5 years ago

“J'ai reçu 2 articles qui ne me satisfaisaient pas et le service client a été très réactif et à l'écoute. Ma demande a été traitée par Charlotte qui a été très patiente et amicale.”

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Posted 5 years ago

“Had questions about sizing, was emailed back the next day. Excellent customer service.”

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Posted 5 years ago

“Best service and best in quality”

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Posted 5 years ago

“I didn't give Vanquish fitness 5 stars (however their clothes deserve 5 stars) I had to do a return and after several e-mails and over 3 months I finally got a rep that was able to resolve the issue. I take in exchange students from Europe and they like this brand of workout clothing. I gave them 4 stars because it took so long to get it resolved. Had that happened right away they would have gotten 5 stars. Just make sure you order the right size so you do not have to do a return. I am really happy to finally get the matter resolved. I am happy with the final outcome.”

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Posted 5 years ago

“Thank you for the quick return, the completely refund and the nice contact and help from Chris. Thank you.”

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Posted 5 years ago

“Chelsea was extremely quick to respond to my enquiries, and very easy to talk to and resolve my questions with.”

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Posted 5 years ago

“My representative was Chelsea, who was very helpful with resolving my issue. I received a pair of joggers for christmas, only worn them a handful amount of times since then. After my last wash and dry, I went to wear them and the left pocket was complete removed out of the stiching and then right pockets stitching was coming loose as well. Thats why I'm giving it 4 out of 5 stars other than that the clothing feels nice, I've a shirt as well that's soft and breathable from Vqfit.”

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Posted 5 years ago

“Very happy with the purchases that I made ! Bought two oversized hoodies and I am pleased with the quality. One tip regarding orderding. The Vanquish site should give a note in case of missing adress infromation, like a door number (like i did and resulted in the return proces...). I know it is my own fault, however it is just a tip. Besides that, happy that i discovered Vanquish”

Helpful Report

Posted 5 years ago

Vanquish Fitness is rated 4.8 based on 3,277 reviews