Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,278 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

Questions

Metrics

4.8

Based on 3,278 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Vanquish Fitness 5 star review on 8th April 2025

Romina Yousefi

Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi i had some delivery problems with my last order but the advisor Chelsea was able to manage it. Thanks a lot👍”

Helpful Report

Posted 4 years ago

“Charlotte send email to give me the chance to exchange a top which had got out of stock. Just before Christmas . Thanks”

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Posted 4 years ago

“First time buying from Vanquish, so far I have found them to be not bad overall as a brand. Customer service is kind of strange. I had 3 customer service representatives help me. Chris, Charolette, and Chelsea. The first response was from Chris, second response from Charolette and my final response from Chelsea. The response from Chris to Charolette was kind of annoying, as Charolette wasn’t too helpful and seemed to not read the previous message from Chris and I. I found Chelsea to be very helpful and quick to resolve my issue. I had a defective/faulty item sent to me and she made it easy for me to give them another chance. In terms of clothing, their leggings and top for women are pretty comfortable. Their joggers for women were not bad either but not the greatest thing I’ve worn. Im used to the comfort of gymshark’s clothes but wanted to give vanquish a try. I’m not sure how exchanges or returns work, whether they’re free or not so that’s one thing to keep in mind.”

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Posted 4 years ago

“Lo único malo son los gastos de envío, por lo demás muy bien el trato es muy bueno y te ayudan con cualquier cosa.”

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Posted 4 years ago

“Even though we had a minor Problem with delivery of a wrong item, Chris solved the problem very quickly and overall I'm quite satisfied with the company”

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Posted 4 years ago

“Immanuel was helpful & polite in dealing with my enquiry . I would recommend the company & customer service . Kathy”

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Posted 4 years ago

“I ordered joggers that unfortunately didn't fit so Chris was very helpful in arranging a refund and I reordered the item in another size. Great quality products.”

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Posted 4 years ago

“Very quick at responding to messages”

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Posted 4 years ago

“After ordering the wrong size vests and had to contact customer services before order went out. After several emails back and forward everything was sorted. Many thanks to Charlotte.”

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Posted 4 years ago

“Customer is great but they don’t cover shipping which sucks and don’t return all of your money other than that they have quality items”

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Posted 4 years ago

“I love the Brand . They are very nice”

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Posted 4 years ago

“The service was super good, the advisor CHELSEA was very friendly and helpful.🙏🏼”

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Posted 4 years ago

“Very good service, despite small problems with the supplier, the solution to the problem is satisfactory :) My consultant was Charlotte. Greetings”

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Posted 4 years ago

“Chris from the customer service was super kind and helpful. I like the high quality of the Vanquish items. They belong to the favourites in my closet.”

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Posted 4 years ago

“Kept two t shirts and returned the jacket. Original delivery took a while but the refund was very fast. Buy with confidence. Good coms. with Raechel.”

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Posted 4 years ago

“had a problem with one of my pants, but chelsea helped me quickly and easily. thanks a lot!”

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Posted 4 years ago

“Your customer service has solved all the problems with my order as quick as he/she could, I had problems with the confirmation of my order and then with the shipment of the items and were both of them solved, thank you very much.”

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Posted 4 years ago

“Glad they let me know about my order, and how the sports bra I ordered for my girlfriend was out of stock and gave me my refund. Kinda confused me as to why I was refunded 36$ when the item was 40$”

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Posted 4 years ago

“My package was lost on the way but Vanquish tried to find a solution. A new package was sent with success I'm satisfied with customer service. My Advisor was Charlotte, Thanks ! Quentin”

Helpful Report

Posted 4 years ago

“First I had a problem with shipping, but after i send an email to the costumer center, they had apologize for theier fault and send me my order per DHL Express, which is more expenisve as standard shipping. I recommend VQ Fit. The trouser looks really nice! Thank you from Germany!”

Helpful Report

Posted 4 years ago

Vanquish Fitness is rated 4.8 based on 3,278 reviews