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Vanquish Fitness Reviews

4.8 Rating 3,280 Reviews
96 %
of reviewers recommend Vanquish Fitness
4.8
Based on 3,280 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
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Vanquish Fitness 5 star review on 8th April 2025
Romina Yousefi
Vanquish Fitness 5 star review on 8th April 2025
Romina Yousefi
Vanquish Fitness 5 star review on 18th January 2025
Pthawker
Vanquish Fitness 5 star review on 22nd November 2024
Anonymous
Vanquish Fitness 5 star review on 22nd November 2024
Anonymous
Vanquish Fitness 5 star review on 22nd November 2024
Anonymous
Vanquish Fitness 5 star review on 31st July 2024
Anonymous
44
Anonymous
Anonymous  // 01/01/2019
Quick refund and kept fully informed by Chris Will buy again
Helpful Report
Posted 4 years ago
The trackie bottoms that I ordered came with a small manufacturing fault. I got in touch with the company through their website by emailing them. Jordan was very fast to reply to my email ( minutes ). I had to send a couple of photos to show the fault with the item. Then they sent me 2 options to chose from to solve the issue ( both options were great ). Absolutely amazing service, will definitely be shopping with you again. Thank you very much for all your efforts and generosity.
Vanquish Fitness 5 star review on 23rd March 2021
Helpful Report
Posted 4 years ago
Chris as dealt with my return very promptly and sent out my new order in replacement of the two T-shirts I sent back.
Helpful Report
Posted 4 years ago
I recieved a faulty item. I sent an email and recieved a quick response from Jordan. Who sent me a new one for free right away. Great service!
Helpful Report
Posted 4 years ago
I had little issues with the shipment of my order, but thanks to Charlotte, now everything is fixed and I am expecting it very soon.
Helpful Report
Posted 4 years ago
My order arrived quickly. When I needed to exchange an item I was so pleased to see I could simply write the details on a note and enclose with the item to be returned. Big relief not to have to bother with finding a printer! Within 3 working days Vanquish had received my return and I received an email from Chris to let me know my exchange was on its way! Cannot fault the service
Helpful Report
Posted 4 years ago
I had never shopped with vanquish and was looking forward to my order . There was a slight issue with my order but the team at vanquish where outstanding I can’t them .
Helpful Report
Posted 4 years ago
This was my first purchase with Vanquish but definitely won't be my last. I came across them through instagram and really liked the look of the things they were posting. I looked at the website and decided to purchase two pairs of sweatpants which arrived within a couple of days. I've got to say the quality and the fit was excellent and better than products I have previously bought elsewhere for a higher price. However I did decide to exchange one of the items for a different colour which was really easy to do. On receipt of my return Chris from there customer service team contacted me to update me and to let me know my replacement item was on its way. This was a 10 out 10 experience and will definitely be returning for more things. Highly recommend.
Helpful Report
Posted 4 years ago
Chris great service you gave me with exchanging my order, fast and efficient thank you
Helpful Report
Posted 4 years ago
I had a problem with my shipment to Singapore, VQ Fit team (Chelsea) were very helpful to help on my shipment. Great customer service. Great product and it was my third time purchase from VQ Fit
Helpful Report
Posted 4 years ago
Chris great service you gave me with exchanging my order, fast and efficient thank you
Helpful Report
Posted 4 years ago
Best customer service out there,i been able to sort a small issue în just couple minutes thanks to Charlotte, thanks
Helpful Report
Posted 4 years ago
Very satisfied with the good service and fast response i got from Charlotte. Got a ripped item and got a gift card with full refund and free shipping.
Helpful Report
Posted 4 years ago
Their customer service went above and beyond my expectations. They were very fast at responding to my email and exrtremely nice and helpful. Thank you very much Charlotte!
Helpful Report
Posted 4 years ago
Customer service were friendly and prompt dealing with my product enquiry.I needed to exchange item and it was done quickly with them keeping me informed and up dated.They even covered the couple of pounds difference in the exchange.I will definitely use them again as the are a good uk company with good products and good customer service. Thanks chris
Helpful Report
Posted 4 years ago
The clothing quality is far superior than other fitness brands I’ve bought from. And they’re a good fit - exactly as shown on the site. Really good reliable customer service support too - super quick and helpful. I’ll stick to VQ for my gym wear now - they actually make your work out a bit easier because of the comfy fit. Thank you!
Helpful Report
Posted 4 years ago
I had to exchange a pair of leggings for a different size and the customer service I received from Chris at Vanquish fitness was fantastic. Very quick and efficient response. Couldn’t be happier, 100% recommend
Helpful Report
Posted 4 years ago
They were very helpfull
Helpful Report
Posted 4 years ago
I made a mistake with my adress and the delivery return back to England. Vanqish was very helpful, friendly correspondence and they send back free my order to Germany as quickly as possible. I would definitely recommended this company. Best Products and service. Thank you.
Helpful Report
Posted 4 years ago
I’m in the US and I came to know of Vanquish from friends who are members of Lifetime Fitness where I go. I ordered a couple items online but from then on I’m hooked. I ordered several more items since then. Shipping to the US is fast. The quality of their products are exceptional and made of high quality materials. One more thing that this company really takes seriously is customer service. Jordan from customer support is top notch, promptly responds and extremely helpful. Vanquish has earned my highest level of customer satisfaction.
Helpful Report
Posted 4 years ago
Vanquish Fitness is rated 4.8 based on 3,280 reviews