“Thanks to Charlotte I got my situation solved. It took a long time to get my sons t shirt but the matter was resolved when I keep emailing Charlotte. She looked up my tracking number for me and assured me it would be arriving. Thank you for taking the time to help me tack my order. Will be ordering more.”
“I had a faulty item and spoke to Jordan on the customer service team who helped me with no stress so was very easy :) a replacement is on the way to me. This is the only fitness kit I wear!”
“guys. I am very happy that the Vanquish Fitness LTD team, namely Jordan, quickly and reactively helped me. I was not lucky enough to get a product with a small defect and after my appeal, Jordan reactively solved my problems. and he offered several solutions and a gift card at once. I am grateful and of course I will make an order from such a great team of Vanquish Fitness LTD more than once.”
“Really happy to have received excellent customer service by Jordan.
My issue with a discount code was resolved in good time and just how i would of hoped. The willingness of the customer service team demonstrates just how good the company must be. My first impressions of the quality of the clothing so far is very good. soft, comfy, fitted and stylish just what i have been looking for.
Thanks Again Jordan.”
“Chris, the advisor who helped me was extremely helpful.
I returned an item and he quickly provided me with options and issued me a refund. Great customer service!”
“Jordan, the advisor who dealt with me was superb.
He was fast at sorting my issue and communicated very efficiently, which as a customer is important to me.
The item was damaged but was rectified with a voucher to replace them.
Top team member, great company.”
“Always used VQ fitness for gym gear as they are very high quality and fit perfect! Had a little issue with my order but Jordan sorted it quickly and had really friendly customer service. Would highly recommend this brand to anyone! 10/10 🙂”
“Jordan was very understanding and apologetic when it came to the mistake with my order and did their absolute best to help me with my unique issue. I will definitely be ordering from Vanquish again because of the great customer service.”
