“Had a slight fault with a pair of joggers, contacted Chris with a couple of photos at Vanquish who replied instantly and gave me the option for a replacement straight away. Great customer service and I have two pairs of their joggers, which are fab. Many thanks :)”
“Hi I would like to thank Charlotte at vanquish for sorting out my return which was very quick and hassle free and I would highly recommend the service they provide and the clothing is always first class . David”
“Been buying clothing from Vanquish since they started and it’s always premium quality and nicely fitted. I recently had to make an exchange and the staff member who dealt with me (Chris) was extremely nice and helpful. The exchange was dealt with very quickly! A quality customer service!”
“Fast delivery and good service.
I misjudged my son's size and had to return the goods and order another size. The return was handled quickly and easily with the help of their advisor Rachael.”
“Top quality garments. Superb customer service with speedy delivery A++++ Dealt with CHARLOTTE over a small shipping issue. She quickly resolved the issue. Def will be a returning customer! Keep it up guys.”
“I absolutely love Vanquish clothing, the quality, styling and fit are so good I have kitted myself out with loads of their gear and love every bit of it.
Recently after a year of happy shopping with them I had my first issue with an item of clothing and contacted their customer services team and am so happy that the quality of their clothing is matched by a quality service!
Both Chelsea and Chris were really great at dealing with my issue and it was resolved quickly, I think it’s safe to say that I will continue to shop with them as they are my go to for gym and casual wear.
Don’t settle for cheaper brands! VQ is by far the best out there!”
“Really enjoy their gym wear so buy from them a lot.
During last purchase did face some issues as I paid for 1-2 day delivery but I got the items after 4 days which is not ideal as when paying extra for delivery you want the items to come within the given time frame. Also, one of the shorts were dirty when they arrived so had to reach out to their customer service to seek some help. Person that I was in contact with Jordan was able to provide options to sort out this issue and the response time was very quick. So I’m very please with their customer service.
Hopefully next time I order I do not have any issues”
“The only brand I buy for the jym, i have all the color 😍😍,, but im Dissatisfied with the delay in delivering my shipment it’s first time it’s delay , just I hope my order coming soon”
“1 of the best Brands i used in my whole life. Once had little issue with joggers but a lady Called Charlotte from customer service answered to my email really fast and were very helpful. big Kudos to her”
“I had an issue regarding the quality of a product, my advisor Jordan was quick to respond, empathetic with my concerns and was able to resolve the issue fast and effectively. I can't fault the customer service. I have been a long time customer of Vanquish and this is the first time I have run into an issue of product quality so I view it as an anomaly. I will continue to purchase apparel from Vanquish, and a special shout out to Jordan for being an excellent advisor.”
“I got good help when my pants were broken. I sent mail and got the best service from Jordan! thank you very much for good service. everything was very good and I always come to shop on this site! :-)”
