Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,308 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

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Metrics

4.8

Based on 3,308 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Vanquish Fitness 5 star review on 8th April 2025

Romina Yousefi

Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got good help when my pants were broken. I sent mail and got the best service from Jordan! thank you very much for good service. everything was very good and I always come to shop on this site! :-)”

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Posted 4 years ago

“the customer service is excellent”

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Posted 4 years ago

“I ordered some joggers and a tank top. One of the joggers was a different collection than the one that I initially ordered. However, the issue was promptly resolved. The customer service representative, Charlotte, was very helpful and willing to compensate for the inconvenience. I have to say, I am very impressed with the quality of both products. The material is the best that I own and I am very pleased.”

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Posted 4 years ago

“I ordered several items from here, one I didn't like and sent it back to be replaced by something else. The returns form was easy to follow and the item was acknowledged the very next day by VQ and the new item was also shipped. Chris from VQ contacted me via email to let me know the item had been replaced and shipped. Can't ask for a better service then that.”

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Posted 4 years ago

“I emailed Vanquish initially querying an order too see when it would be dispatched. I received a reply within a few hours which was a pleasant surprise. My advisor Jordan was extremely helpful and gave me the response I was looking for. I had also sent back a couple of shirts to exchange & refund as I wanted a different size for one and a refund for the other - I then enquired with Jordan if I could change the refund into an exchange for another shirt as I have been really impressed with the quality of the items I bought and kept. Again Jordan responded to me within 24 hours confirming this was absolutely fine and I have just received my confirmation of the order for the exchanges I requested. Incredibly impressed with the customer service I have received and will definately be back again. Thanks Jordan !”

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Posted 4 years ago

“I had a problem with a pants and in 24 hours they solved it for me! the deal is great”

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Posted 4 years ago

“Happy with purchase and also great customer service as had to return item due to size.”

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Posted 4 years ago

“Jordan is perfect”

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Posted 4 years ago

“My order arrived correct and very quickly. Unfortunately, one of my items arrived faulty so I reached out to customer service who were fantastic. Jordan offered a fast and effective resolution. Great job guys!”

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Posted 4 years ago

“they are so helpfull and kind response.”

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Posted 4 years ago

“Thank you very much for your kind and polite response. I'm glad I was able to solve the problem quickly.”

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Posted 4 years ago

“Clothes look pretty good quality. Service by Charlotte, very clear, fast and respectful!”

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Posted 4 years ago

“Great company, this is now my second order. Clothes great quality. Had an issue with one of my items and when I contacted them, their reply was fast and efficient. Charlotte the customer service representative offered two options in favour of the customer. Great customer service, fast, efficient and friendly and quickly turned a negative issue into a positive one. Postage good. Delivery I would say is super quick.”

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Posted 4 years ago

“the hoodies en sweatpants are great!”

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Posted 4 years ago

“Quick response and helping from customer service, that is the service that I like”

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Posted 4 years ago

“Vanquish products are of very good quality. The clothes are even better once received rather than on their merchant site. In fact, their after-sales service is excellent. Recently, I encountered a delivery problem following an order. And Vanquish has proven that they have the best customer service, very responsive and very professional, a few days later I received my order as agreed. My advisor was Charlotte. She is so greatful. I recommend it to you”

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Posted 4 years ago

“Chris was great, helped me through a smooth transaction... 10/10.”

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Posted 4 years ago

“Customer service was excellent! Fast response and very helpful. Jordan solved my situation quickly, I will definitely buy from VQ again!”

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Posted 4 years ago

“Very quick and helpful customer service. I got an answer unter one hour. Jordan quickly helped me to solve my problem.”

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Posted 4 years ago

“Thanks to Charlotte I got my situation solved.”

Helpful Report

Posted 4 years ago

Vanquish Fitness is rated 4.8 based on 3,308 reviews