“Vanquish fitness really impressed me with their customer service. Understanding it’s the holidays, they were very quick to get back to me letting me know items within my order was just sold out. They were quick to 1) reach out 2) exchange items from what I had to what I wanted considering the sold out items 3) keeping the experience seamless and professional (all during thanksgiving holiday!).
Definitely shopping there again, not to mention their quality is great!!!!”
“After ordering the wrong size vests and had to contact customer services before order went out. After several emails back and forward everything was sorted. Many thanks to Charlotte.”
“Nice, clothing, good value for money.
Had a small issue with the item I have received and I had rapid respond from Customer service and satisfying resolve of the situation.
Thank you”
“Excellent customer service! An item from my order got left out. Contacted customer service and they responded super fast and professionally and corrected the mistake.
Thank you”
“I made a purchase during the black friday sale and understand there were items out of stock. It took me a while to finalize my purchase because some items that drove me to the site weren't available but I still decided to try out the brand and submitted a purchase.
Now, I get charged and get validation that my order will be placed BUT, shortly afterwards I get an email stating an item I purchased was out of stock not only that I had to reply if I wanted a refund or and exchange that didn't bother me that much but then I continue reading as they state my order will not be sent until they see the option I choose and I didn't get a reply.
So they have my money and now I'm going to wait even longer for my items to begin the shipping process and add even more time since it's the holidays and the shipment will be delayed.
If the product was out of stock, it shouldn't have been available for purchase. I want to know what the company will do to make up for their mistake. And I'm still waiting on my refund.”
“Love love love
All of their seemless are amazing quality i own soooo many pairs!
Customer service is so quick and stress free!!! Beats gym shark and other brands any day!”
“I ordered several items off of VQ and the clothes I would have liked were out of stock. VQ adviser Charlotte contacted me and helped me with the clothes. Many thanks VQ and Charlotte for sorting the issue out and fast response!!!!”
“I was quickly notified of a product that was out of stock. I was impressed with Vanquish's great service. I would like to thank Immanuel for the great service”
