“Super service!j’ai envoyé un mail à Charlotte pour lui dire que j’attendais toujours mon colis commandé
et payé le 6/6… elle a pris contact directement avec moi… et a renvoyé l’article commandé sans frais… ! Merci Charlotte !”
“my express shipping order got lost and they refunded me the extra cost for express shipping and sent a new order out asap with the quickest shipping service”
“Jordan's Customer service was immaculate, way above expectations. I wasn't attempting to have any product replacement but Jordan from Vanquish Fitness ensured that any mishaps along the way were easily remedied quickly & efficiently. Will definitely be coming back for more!
BIG THANK YOU TO JORDAN AGAIN! I appreciate you being understanding, thorough & quick to operate.
-Brian”
“Charlotte helped me after my package was stolen from my neighbors front steps. She order me another two shirts from VQ fitness. She didn’t have to and she did. She is so compassionate, patient and understanding to help me and communicate with me as much as she did. I wish every company had a Charlotte.”
“Had placed an order that was lost by the courier. Charlotte was very helpful from the beginning, she opened up an investigation to attempt to find the missing package. When unable to find it, she was quick reship the order and get it taken care of!”
“I can say that this the best customer service I've ever seen in my life. The advisor (Charlotte) did a great job solving my problem as quickly as possible.
I really appreciate it. Thank you Vanquish”
“Had a bit of delay with postage so I sent an email for an update. Had a quick response from Charlotte and she handled the situation superbly. Was very apologetic and refunded my postage immediately. Very good customer care!”
“Charlotte, he helped me again.
The clothes I ordered have not been delivered for a month.
When I contacted Charlotte, I got an email saying that the stock was running out.
But he quickly solved the problem.
Thx Charlotte.”
“Customer service by Vanquish has been really good, fast, and easy. I was speaking with Charlotte, she was polite throughout and a pleasure to speak too.”
“I would like to thank the customer service department at Vanquish Fitness, ant her representative Miss Charlotte for her quick response to me, solving my problem, and their generosity in offering gift card for the damage done to me.
And this is not the first time I deal with them in solving the challenges facing me. I am an old customer and I love their products and I always wear them while exercising or touring the city”
“Awesome customer service! I had a problem with the shipment of an order and they have solved it for me instantly. Very grateful to Jordan, the advisor who has assisted me.”
“Good customer service, I ordered some things from Vanquish and they did not arrive due to an issues with the courier (not Vanquish’s fault)
I messaged customer services as the items had been returned to them.
Charlotte got back to me and very quickly tracked down my things and has now sent them via a different courier.”
