“I ordered something which arrived in less than a day. I decided to exchange the item for something else of theirs. Charlotte assisted me with the exchange and walked me through the process. Very happy with their service, and very happy with their products.”
“I bought joggers wich tore out after I wore it like 3-4 times. Send an email to customer service and they send me a new one totally free! Great customer service and fast reply.
The joggers fit really nice (I have 3 more joggers) and the material is great quality. Even though those joggers torn out, I will definitely order again here!”
“Items are always delivered quickly with excellent tracking and communication.
I recently had to exchange a pair of sweatpants for a larger size and thanks to Chelsea in Customer Service the process was seamless.
Great service and great products!!!”
“Hi
I am very pleased with the speed my issue was dealt with , Charlotte was extremely helpful and dealt with the issue very professionally .
I will definitely continue to use VQFIT knowing any queries/issues can be resolved .”
“I ordered 2 pairs of leggings when I saw this brand and was so excited to receive them! Shipping was much faster than I expected! One pair I received was in perfect condition and fit amazingly well! The other pair had a hole right inside the crotch. I was so sad but after contacting the company Charlotte responded quickly and helped me find a solution! I love the products and the customer service was amazing!! Thank you so much VQ Fitness!!”
“I received my order but it was wrong size.
So I checked out the website and took contact to customer service.
The same day I got information that the right item would be sent soon.”
“They are pretty fast at replying, willing to help and the adviser, Charlotte, that has been helping me fulfill an order that I had some issues with made it very easy for me.”
“Customer service is great, thanks to Chelsea, the customer service manager. Delivery time was a bit on the slow end, 15-20 days (Norway), and finding tracking information was difficult too, as I had to contact VQ Fitness in order to find the correct adresse. Would recommend!”
“It was great service. Charlotte, an associate for Vanquish Apparel, helped me out a lot through email and got back to me in less than 24 hours every time. It made the experience of buying clothes there easy and less stressful.”
“I bought 2 pants and a hoodie from VQ. They look great but unfortunately the pants stiching was faulty so i made a reclamation. The reclamation was handled well by Chelsea and i received a gift card as compensation. I bought the same pants with the card and upon receiving i noticed the same fault. Once again reclamation was handled great and i received a gift card. The clothes look and feel great but the quality just doesnt seem to match the price range, atleast not in my case. Perhaps this was just a temporary fault in production. Customer service etc was handled great though!”
