“I needed a size change for my sweatshirt.
The staff at Vanquish Fitness, in particular Mr CHRIS, has been kind and helpful, with a very short response time.”
“It’s the first time I’ve experienced them and I’m very pleased with Charlotte. She gave me excellent advice for my purchase. I usually wear gym shark so looking forward to a change.”
“I ordered a product from VQ and hadn’t received my product within the time frame and so I emailed customer service as the courier had apparently not received. Chelsea got back to me within an hour trying to resolve the issue, and get a response from the courier. Very pleased with how quick the replies were, and with how the situation was handled. Definitely does not put me off ordering with them again. Great quality clothes and customer service 👏🏼”
“Very helpful in dealing with my replacement. Would recommend this Company. Thank you also for getting straight back to me with my enquiry. Prompt and efficent. 5star service.”
“After reserving my order from Vanquish Fitness, I noticed a line of stitching was faulty. After one email to Chelsea in the customer service team it was all sorted with ease. It’s such a joy to find after sales care so good. 5 star service and clothing..”
“It’s always difficult to order online, but when you order from a team that has such excellent customer service, you can’t go wrong. I had some sizing issues with an order I placed and Chelsea responded multiple times the same day and immediately resolved my issue. Chelsea and the team at Vanquish are incredible and the clothing quality is truly top-notch.”
“My fiancé sent me a 15% off coupon. So I decided to order the new Olive Joggers in a size medium. Little did I know, he had already ordered me the same pair. I emailed within minutes of placing my order and asked if I could still receive the joggers, but in a different color. A few hours later, I received an email from Chelsea letting me know she personally packed my order switching the colors like I asked! I placed my order yesterday afternoon and I already received confirmation that it has shipped! I obviously haven’t received my order but I’m so impressed with Chelsea’s promptness and just taking the time to personally pack my order. Thank you Chelsea! You’re wonderful customer service is very much appreciated!
Taylor”
“After receiving my order or there was a big problem, CHELSEA of the vanquish team find me a solution with a gift card, I thank her very much!
Thank you Chelsea”
“Received my order in a timely fashion and when I had a problem with my recent order Chris with customer service was so prompt with a reply. He was very professional and quick with a solution. I have never dealt with a company and their customer service that was so eager to fix a problem like this before. I will definitely be ordering from them again.”
