Vulcan Strength Training Systems Reviews

Name: Vulcan Strength Training Systems
Address: 655-H Pressley Rd, 655-H Pressley Rd, North Carolina
Rating: 4.77

4.8 Rating 3,434 Reviews

95 %

of reviewers recommend Vulcan Strength Training Systems

4.8

Based on 3,434 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Vulcan Strength Training Systems:

Vulcan Strength Training Systems is US veteran owned company and primary supplier and innovator of high quality strength training equipment. Vulcan Strength Bumper Plates, Olympic Barbells, Kettlebells, Squat Stands, Rigs and Racks are used in Crossfit and Olympic weightlifting gyms all over the world.

Visit Website

Phone:

8779864313

Email:

vulcan@vulcanstrength.com

Location:

655-H Pressley Rd,
655-H Pressley Rd
North Carolina
28217

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Vulcan Strength Training Systems 5 star review on 6th May 2025

Cameron C

Vulcan Strength Training Systems 5 star review on 17th April 2025

William W

Vulcan Strength Training Systems 5 star review on 11th April 2025

Kevin R

500

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Alpha Bumpers are from China. The whole American made thing is way overblown. Took more than 3 weeks for me to get 1 bumper plate. The rest I am told will arrive piecemeal over possibly 5 separate shipments. The Support side of customer service never answered the phone nor returned my voice message. Return policy is not good, although at least that is fully disclosed. There is a high re-stocking fee and the buyer has to pay for shipping which makes it completely unfeasible.”

Helpful Report

Posted 7 years ago

Hi, All of our bumper plates made in China. They are not advertised as made in USA. Made in USA product are clearly listed as such on the product page and will state Made in USA. We are sorry that you received only one plate so far, but your entire order has shipped. You should have tracking information that will show you the status of the remaining plates and when they will be delivered, there are not 5 different shipments. When multiple boxes are shipped there is no guarantee that they will all arrive together unfortunately. The product you ordered is listed as shipping in 2-3 weeks on the product page and it shipped one day past the three weeks. Our apologies for that. As listed on your order confirmation, our delivery times can possible be delayed due to holidays. It seems that you did speak with someone based on what you have stated. We apologize that our response times are delayed due to the volume of communications we are currently receiving. Please let us know if we can assist you further.

Posted 7 years ago

“Plates look good but only the 45s fit my bar? After a few emails to the company I got a response saying it was my bar, not the plates? All my Standard brand Olympic weights fit my bar fine. I've ordered a new bar so fingers crossed they fit it.”

Helpful Report

Posted 7 years ago

Hi, We cannot guarantte the fit of our plates on barbells that are not made to strict tolerances. The opening in the plate is 50.4mm, within .01 mm tolerance. The barbell you purchased from another supplier is not made to IWF specifications for sleeve tolerance.

Posted 7 years ago

“After just one drop I noticed small specs of metal on my lifting platform. I dabbed them with tape and continued lifting. More metal came off. I notified Vulcan and they said some metal must have gotten on to the sleeves from another machining process in the building. I rubbed the sleeves with a damp cloth thinking it was remnants from manufacturing that were just on the surface. A large amount of chrome ranging is size from a spec to an inch-long curl came off on the rag. I sent those scraps to Vulcan. I brushed the sleeves with a brass brush and it did help but… chrome came off every time I used the bar and Vulcan refused to believe a word I said. The Vulcan Customer Service department is actually a Deny-and-Deflect Department. Their comments ranged from some metal got on the sleeves at the factory to it was my fault for removing chrome by brushing to it must be my bumper plates to no one has ever said anything like this before and our bars are used in competitions…Then after several weeks since Vulcan refused to act, I brushed both sleeves for 45 minutes each in an effort to make the bar useable. I didn’t need another metal sliver in my hand (that happened when I unpacked the bar) and I don’t want metal particles embedded in my platform, collars and bumpers. Finally after numerous exchanges I was sent an empty tube and return label. Vulcan agreed to check this one bar for flaws. All Vulcan would say when they looked at the bar was how they could definitely see where I brushed off chrome. They still didn’t get it. They would still not admit that the bar had a bad chrome job. Good chrome applied properly is a very durable metal. Vulcan talked about it like it was cheap paint. They still denied it was defective and said with metal on metal that will happen and they were afraid if they sent another bar I would have the same complaint. I asked: Metal on metal? Didn’t they use competition plates at contests? No one else used bumpers with steel sleeves? Friction created by sliding bumpers off and on removed chrome from the grooves and not the high points? At that point it became far beyond ridiculous. Very little they said made any sense. Finally I just told them that if this had never been an issue with any other bar they ever made just send me one of those and the issue will be resolved. I finally did receive a replacement bar after more than a month. The bar is nice, very smooth and whippy. The knurling is definitely not aggressive but is just about right. I really like the bar but the company is not good. I have never dealt with a company that continually tried to deny my complaints and then attempt to blame me for the problem. They have never taken responsibility for the problem and they never will. Beware!”

Helpful Report

Posted 7 years ago

“Vulcan has ZERO customer service. The worst company I have ever dealt with.”

Helpful Report

Posted 7 years ago

“The best Fat Bar/ Axle you will find. It is 5' long weighs 24lbs. Others are 20lbs or less. This bar is solid and the best part I got mine for $75 and it shipped free! The other guys was $110 and the Vulcan is better!”

Helpful Report

Posted 9 years ago

“I just reviewed a different bar we bought from Vulcan, and I love it. As thrilled as I am with the performance in that bar, I am equally disappointed in this bar. I understand this is a lower grade bushing bar. I've lifted on a number of beater bushing bars over the last 5 years. So I had an idea what to expect with this one. But this has come in drastically under those expectations. It has virtually no spin to it. Fresh out of the box, with plenty of grease to spare, it would barely spin 1 way around before stopping. We have a number of Rogue beater bars at our gym that have been roughed up for 3+ years that perform better than this one did brand new. Vulcan is doing great things. I love the other bar I bought (amazing value and performance). However I think the mark was missed with this bar, The Good: Shipping and customer service were amazing. We live in MT and the bar got to us 3 days after purchasing. The packaging was really secure. The bar has a really nice look to it and has good knurling.”

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Posted 9 years ago

“there was a mixup with shipping.. received my order a month later..wish they came with locks because the plate keep sliding off”

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Posted 9 years ago

We do sell different types of bar collars. Thanks for the review.

Posted 8 years ago

“Order Placed 30 April. Received belt 15 May. Ordered two prong belt. Received one prong belt. The size was correct. Quality of product material is fantastic. Free shipping is not a shipping method. Had to call to get info on shipment and still was not notified of shipment date or mode of shipment. VULCAN USA Reply: Shipment was delayed on this belt and wrong belt was sent. Customer was given a discount code to be used on subsequent orders. Customer was offered another belt with double prong at no charge but refused. Customer has since placed another belt order with us.”

Helpful Report

Posted 9 years ago

“there was a mixup with shipping.. received my order a month later..wish they came with locks because the plate keep sliding off”

Helpful Report

Posted 9 years ago

Vulcan Strength Training Systems is rated 4.8 based on 3,434 reviews