Login

Start Free Trial Are you a business? Click Here

Vuori Reviews

4.6 Rating 10,080 Reviews

88 %

of reviewers recommend Vuori

Company Reviews

Product Reviews

4.6

Based on 10,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Vuori 5 star review on 24th April 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Disappointed you cant exchange an item. Or even exchange in store. Not so convenient to have to returns then repurchase”

Helpful Report

(Vuori - Online) - Posted 10 months ago

“Could not get your people could get my gift card to work. Had to pay for it”

Helpful Report

(Vuori - Online) - Posted 10 months ago

“Quality does not match price”

Helpful Report

(Vuori - Online) - Posted 10 months ago

“Super cute & soft sweatshirt but beware, it will shed on any shirt you wear underneath. My shirt was covered in fuzzes even after one wash (I don’t go in the dryer).”

Helpful Report

(Vuori - Online) - Posted 10 months ago

“Poor sizing and overall quality”

Helpful Report

(Vuori - Online) - Posted 10 months ago

“Measurements off Best to buy in a shop”

Helpful Report

(Vuori - Online) - Posted 10 months ago

“Both were too large so I need to return.”

Helpful Report

(Vuori - Online) - Posted 11 months ago

“They do not fit the same as the ones I bought previsouly. d”

Helpful Report

(Vuori - Online) - Posted 11 months ago

“Five minutes after the order was placed, I realized it was being sent to a former address. I immediately called to update the information, but was told it was impossible to change. So, I needed to have someone retrieve it. Then an additional piece was sent to my current address. It has been a total mess.”

Helpful Report

(Vuori - Online) - Posted 11 months ago

“The item didn't fit, and unfortunately they don't have a exchange policy. I needed an item in a timely manner, and this made it even more complicated. For how expensive the items are, they should really update this! I'm typically a solid size small but it was too big and baggy on me. Because buying over the Internet is tricky like that I would have really appreciated a better policy. I guess it's my bad for not looking into that beforehand...”

Helpful Report

(Vuori - Online) - Posted 11 months ago

“I accidentally ordered shorts sent to my brother … writhing minutes of the order and before it shipped I asked if I could cancel or at least get the correct address. They said no The products are always fine but the service is sub par for me”

Helpful Report

(Vuori - Online) - Posted 11 months ago

“This is not specific to Vuori shop in Palo Alto, but more about online shopping experience and Vuori shop in Santana Row. I initially ordered Vuori AllTheFeels Legging (Cosmic) and Halo Performance Crop 2.0 (Smoke Blue Heather). Two days after I got the order confimation email, I got an email that the 2nd one will not be shipped because it's out of stock. I got very disappointed because it was available when I made a purchase in your online shop. It felt like you prioritized someone else over me because this change happened 2 days after my purchase. Also, other retail shops like Lululemon provide buttons that has 'Notify me when it gets availalbe'; however, Vuori doesn't provide it at all and it seems that you don't manufacture the same model anymore when it gets out of stock. Also, I find the staffs in Vuori shop in Santana Row not very kind to customers. Their attitude is somewhat cocky and sometimes look down on customers. When I look around to find something, staffs in other fitness clothing shops usally come to me and ask if I'm looking for something. The staffs in Vuori Santana Row are not really willing to help even though they are not working on something at that moment. I like the Vuori brand, but customer service in some of offline stores are not very friendly or pleasant.”

Helpful Report

(Vuori - Online) - Posted 11 months ago

“One item had a hole, one item was the wrong size and the actual size I ordered was sold out.”

Helpful Report

(Vuori - Online) - Posted 11 months ago

“I tried on the trousers in store and they fit dofffetently than the ones that I ordered. Disappointed with the discrepancy in sizing of these pants.”

Helpful Report

(Vuori - Online) - Posted 11 months ago

“Poor quality. These leggings started unraveling along tbd leg seems right away. I have so many choir pieces and they’ve always been amazing and I’m a big advocate of the brand; this piece is terribly disappointing and feels cheap. I don’t know how I can support this brand anymore and it makes me sad :(”

Helpful Report

Posted 2 years ago

“They are extremely comfortable but despite getting a small size appear a little baggy in the crotch , which is not my favourite look. The thing that I’m most unhappy about is the ease with which the fabric pulls. They aren’t cheap, but after 1 wear they already had a pull in the fabric and don’t look nice anymore as a result. I wouldn’t recommend these for anyone with pets that have claws, who wears rings, or has fingernails that could catch on the fabric.”

Helpful Report

Posted 3 years ago

“They didn’t fit I have to start a return I’m sorry about all that.”

Helpful Report

Posted 3 years ago

“Items were not delivered.”

Helpful Report

Posted 3 years ago

“Never received the 20% off code that was promised if I sign up for email list”

Helpful Report

Posted 3 years ago

“The color choices are very limited. I prefer less muted colors.”

Helpful Report

Posted 3 years ago

«
1
2
...
6
7
8
9
10
»

Vuori is rated 4.6 based on 10,080 reviews