VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,348 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have found that the Vype e-cigarettes are helping me to quit smoking and I have found the mint flavour very enjoyable. My first attempt was cutting down on my cigarettes was unsuccessful, stopping smoking altogether is proving difficult I am determined to succeed with Vype.”

Helpful Report

Posted 7 years ago

We are thankful for your feedback, and we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I've tried several Vype devices and been happy with most of them. It was a shame that the Pebble wasn't successful. However, I've been using the e-pen 3 and it's the best device by far. My only comment would be that my cartridges don't last as long as I would like. I wouldn't go anywhere else for my devices or cartridges.”

Helpful Report

Posted 7 years ago

Thank you for the five star review! We are glad to hear that you like using your ePen 3. The ePen 3 pods themselves have been designed to give a more fuller and richer vaping experience when using the device, and also hold more eLiquid per pod compared to our other cartridges. Each pack contains 2 Pods delivering a total of 400 puffs, your experience will depend on your personal vaping behaviour. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“LOVE MY PEN”

Helpful Report

Posted 7 years ago

Thank you so much for your five star review! We are pleased to hear that you are enjoying your ePen . If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Never thought I would see the day that my husband would use one of these. Very hassle free to use, unlike the one he brought years ago! Very quick delivery thank you”

Helpful Report

Posted 7 years ago

Thanks for the awesome review! It's great to hear that you are enjoying your Vype products and that your order arrived quickly. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I find this new e-cigarette much better than others I have used. My one slight problem is the starter pack was only available in the 18 mg. I am finding it a bit strong so I have ordered the lower 12 mg and the 6 mg and hopefully they will be better”

Helpful Report

Posted 7 years ago

Hi, thank you for your review. It's good to know that you are enjoying the new device. The starter kit is an 18mg kit as advised online. We do advise customers to purchase another pack of pods if they feel this will be too strong for them. Our care team can also help with your purchases by offering expert advice. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

“I have used vype for a couple of years now and I think it's the best out of all the pens on the market it also has a excellent customer service. I have had two small issue's and they have been resolved straight away.”

Helpful Report

Posted 7 years ago

Hi Paul, thanks for your 5 star review and kind words! We're happy to know you love your device and that the service matches the product. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

“easy to use,easy to refill i use the e-pen simple to order refills.”

Helpful Report

Posted 7 years ago

Thank you for your review! It's great to know you find the device easy to use and that it is simple for you to order. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

“Having ran out of liquid and being impatient I used the Vape shop near my office and whilst the hardware was ok but still not as robust as my etank the biggest difference by a mile was the quality and taste of the liquids not to mention the bemusing array of different brands etc. Suffice to say I will be sticking to ensuring I keep my Vype supplies up to date in future, different class!!”

Helpful Report

Posted 7 years ago

Hi Keith, thank you for your 5 star review! It's great to know that you are enjoying our liquids and the quality of these. We do suggest that our devices are best used with our own branded liquids as this is what they are designed for! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

“I use two different types of vaping device and both are excellent and I always use the same liquid (in 2 different strengths but the same flavour) and wouldn't use anything else.”

Helpful Report

Posted 7 years ago

Thank you for the five star review! We are pleased to hear that you are enjoying your Vype devices. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“EPEN 2 was much better than the EPEN 3. However the EPEN e gives a satisfactory vaping experience.”

Helpful Report

Posted 7 years ago

Thanks for the five star review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Am new to vaping but I love the feel and shape It's not heavy no messy oils to keep cleaning Could do with MORE FLAVOURS”

Helpful Report

Posted 7 years ago

Thanks so much for the review! All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Fab smoke”

Helpful Report

Posted 7 years ago

“Having smoked for 20 years and tried every method to quit I can honestly say that the ePEN3 has far out weighed my expectations and I am no longer a smoker, happy days. The ePEN3 is a great product and very very easy to use. The service from Vype themselves is exceptional; I ordered on Friday afternoon and opted for their standard postage (2-5 days), my items arrived the very next day, amazing. So glad I was recommended Vype”

Helpful Report

Posted 7 years ago

Thank you so much for your feedback! We are pleased to hear that you are enjoying your ePen 3. It's also great that your order arrived quickly. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Vype products helped me cut down my smoking more than any other vaping experience”

Helpful Report

Posted 7 years ago

Thank you for the five star review! We are happy that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I have to thank vype for getting me off smoking cigarettes.I have been vaping for 3 years and tried many different combinations of tanks mods and liquids.I started with the original vape pen and it stopped me smoking almost instantly.I then moved on to vape pen mk2 which i didn't like as much but i used it until the battery died.I am now trying the vype e.pen 3 and loving it.The strong flavours and smooth vape is very satisfying and would recommend anyone wishing to give up cigarettes to give it a try.”

Helpful Report

Posted 7 years ago

Thank you for the excellent review! We are excited that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“e pen3 m0tch better than old one no leaks better vape”

Helpful Report

Posted 7 years ago

Thank you so much for your feedback, we are pleased to hear that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I find the capsule a lot easier to apply than continually filling up with liquid. The shape is comfortable to hold in your hand. I would like some sort of holder or lanyard to hold it instead of having nowhere to hold it tho.”

Helpful Report

Posted 7 years ago

Thank you for your five star review! All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Vype e-cigs have helped me to stop smoking 20 marlborough cigs per day for 42 years! My only bugbear is having to buy a starter pack whenever I lose or break an e-cig which means I now have 7 adaptors and cartridges which I don't use as they are not the right strength. Not very green for the planet.”

Helpful Report

Posted 7 years ago

Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Really impressed with the service, delivery and my new Vype e pen which you can order lower mg cartridges for! The main reason i have switched to this brand because you can have lower amounts and the draw is really good”

Helpful Report

Posted 7 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I have been using Vype for 3 1/2 years..Always a quick response time to customer concerns...Customer service second to none..Thank you vype uk”

Helpful Report

Posted 7 years ago

We appreciate your feedback! The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

VUSE is rated 4.5 based on 6,348 reviews