VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,348 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would like epen3 pods in pure flavour this would be wonderful”

Helpful Report

Posted 7 years ago

Thank you so much for your five star review! All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I purchased a 2nd vype epen 3 as I find that they are so easy to use and provide a good vaping experience.”

Helpful Report

Posted 7 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your ePen 3. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Excellent alternative to liquid pens”

Helpful Report

Posted 7 years ago

Thanks so much for the five star review! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“This is probably my 15th vape device. And of which 4 have been pod systems ranging from erl to oblak. But the flavour and quality of device that vype provides is unmatched, I love the simplicity and ease of use and it is a pleasure to enjoy the vape. Best part is battery backup.”

Helpful Report

Posted 7 years ago

Hi Sandesh, thank you for your 5 star review! We're very happy to learn that our device is the best you have used and that you enjoy the flavour. Simplicity is key to how our product works and making this effective in the process seems to make our customers happy! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

“I have been vaping for seven years and maybe tried all of the leading liquids. I only purchase Vype liquids because my kit consists of a landyard around my neck and my e cig (battery and clearomiser) attached, I wear this permanently. unfortunately I don't think you do anything similar...so I just purchase your 12mg fresh apple which is my favourite at the moment!”

Helpful Report

Posted 7 years ago

Hi Gloria, many thanks for your review. We're delighted we can offer you the liquid that you enjoy. For a closer look at our products, please visit www.govype.com where you may find a device that meets your needs! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

“Amazing quality vape! Got the bundle which was such a bargain! Liquids taste lovely and delivery was incredibly quick (a few days). I’m very pleased with this product and would recommend!”

Helpful Report

Posted 7 years ago

Hi, thank you for your 5 star review! We're delighted you are happy with your purchase and that deliver was swift. It's great to know you are pleased with the product as customer satisfaction is very important to us. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

“Vype products are for me a trusted brand. The BS triangle on each refill gives me comfort that the liquids are manufactured properly and not in someone garden shed. The quality of the vapourisers themselves are well designed and robust. An excellent product all round.”

Helpful Report

Posted 7 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Great device went on offer day after I bought tho which wasn’t great”

Helpful Report

Posted 7 years ago

Thank you for your feedback, we are glad that you are enjoying your ePen3. All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I have the vape e pod 3 .its been the best thing that got me off cigarettes. And the vaping experience is great.only thing I would say is negative is the pods are expensive £5.49 where thay could be under £5.00 even £4.00 as it can get expensive if you are a frequent vapour.. The pods don’t last that long one day if you are heavy vapour . And more flavours would be good. All in all great piece of kit to quit the smoking cigarettes.”

Helpful Report

Posted 7 years ago

Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Great product, with quick, efficient delivery! Thank you”

Helpful Report

Posted 7 years ago

Hi, thank you for your 5 star review! We're delighted you are happy with your Vype device and that the delivery was swift and efficient! If you require any assistance, please be in touch with our Vype Care Team. The Care Team are available Monday-Friday from 09:00-17:00 on 0800 133 7350 or via email at info@govype.com

Posted 7 years ago

“In my opinion vype3 is a brilliant e-cig the only issue I have the replacement e-liquid mouthpiece doesn’t seem to last very long apart from that perfect”

Helpful Report

Posted 7 years ago

Hi Stephen, thank you for your 5 star feedback! We're delighted you are happy with the ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

“The best E-Cig I have ever used simple & fast to use with no horrible tastes good vapour production A++;”

Helpful Report

Posted 7 years ago

Dear Christopher, thank you for your 5 star review! We're delighted to know Vype has the best product you have ever used and that you find this simple to use! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

“Smart looking ePen! Love the shape. Have only tried mint and caramel flavour. Also, very helpful customer service!”

Helpful Report

Posted 7 years ago

Hi, thank you for your 5 star feedback! It is great to know you are enjoying this and that the service you received was helpful! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

“The ePen is a really nice design and the refills are clean, easy to change and reasonably priced. Of all the e cigarettes I have tried Vype has the best flavour.”

Helpful Report

Posted 7 years ago

Thanks so much for the positive review and feedback! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Goods delivered very quickly in perfect condition very easy to use. Very pleased with service thanks”

Helpful Report

Posted 7 years ago

Thank you so much for your five star review! It's good to hear that you are enjoying your Vype products and that they arrive within the expected timescale! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I originally purchased the Vype 3 unit with cartridges for my mother in law who has been a heavy smoker all her life; she had since developed heavy coughing and even had surgery on her voice box, although it was suggested that it was not to do with her smoking. We as a family tried everything to try and get her to either reduce the amount she smoked or to quit, even offering financial incentives. We purchased the Vype 3 unit for her upon a visit to an e-cig shop where she tried it. She expected it to be a different experience to smoking but was pleasantly surprised. For the last month she had lowered the quantity of cigarettes she smoked with the help of the Vype 3, and recently we've heard that she no longer is”

Helpful Report

Posted 7 years ago

We appreciate your feedback, and we are glad to hear that your mother is enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I have been using these for a long time, great flavour and easy to use, the epen caps are so easy and no spills.”

Helpful Report

Posted 7 years ago

“Dark Cherry 🍒 6mg nicotine. This is far the best flavour of e- liquids.”

Helpful Report

Posted 7 years ago

Thanks for the great review! We are glad that you are enjoying the Dark Cherry eLiquid. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“A great alternative to smoking cigarettes. I've been a cigarette smoker for 20+ years and this is the only thing which has helped me quit. I started off with the Vype E-Pen and cartridges. I would have happily stuck with that, only, the cartridges are not so widely available to me so I had to rely solely on ordering online via Vype. This had its pros and cons. Although the prices are similar, additional discounts are offered on bulk orders and there's an array of delicious flavours to choose from (pros); the courier company used by Vype are/were very unreliable (cons). My last delivery arrived bang on time, a day earlier infact, but I have had issues in the past. But coming back to the pros; the cartridges and e-liquid bottels do last a while, so I don't need to go through that palava often. Once a month at best. I recently switched from the Vype E-Pen to the Vype eTank Pro kit. Again, no complaints. There's no leakage so long as both the pen/tank are kept upright, and there's an even better selection of flavours for the tank. My only criticisms are that unlike the E-Pen, the tank doesn't switch itself off, the battery doesn't last as long and it also takes a little longer to charge. In any case, I wish such alternatives were invented sooner, I would have quite cigarettes ages ago! For anyone looking to quit the fags, I'd highly recommend vaping instead and in particular, vaping with Vype. Whichever device you go for, start off with the higher strength cartridges or liquids at first, then work your way down to the lower strengths. Good luck and happy vaping!”

Helpful Report

Posted 7 years ago

Thank you for your feedback, and we are glad to hear that you like using our Vype products. We are also happy to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I like both vype epen and epen 3. They are so easy to use and refill. Plus the wide choice of flavours and nicotine strengths.”

Helpful Report

Posted 7 years ago

Thanks for the five star review! We are glad to hear that you are enjoying the ePen and ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

VUSE is rated 4.5 based on 6,348 reviews