VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,348 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service provided. When you order, it always comes on time.”

Helpful Report

Posted 7 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products and that your order arrived quickly. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I have had e cigs before but they leaked made me ill, always went back to cigs, the flavours were not great until I got fed up with smoking. I saw the vype pensin tescos and stuff but I took notice when I saw them in boots, checked out website and liked the idea of no leak pens, no refilling so I ordered a red one bundle for £19.99 came with 6 pods, I was surprised at the flavours, including the tobacco one, really nice, I have not smoked a cig since last Friday, so one week cig free. The only point I will make is the dark cherry and wild berries do not seem to have a good flow, but the crisp mint and crushed mint are brilliant and flow easy and taste great, my other moan for the day is they should make pods that last longer, but I was a serious smoker so all in all a great product, just ordered more mint and some of the new flavours. Recommended it to two friends”

Helpful Report

Posted 7 years ago

Thanks for the excellent review! It's great to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I use the EPen which is great. Very convenient for changing flavours and the range of strengths available supports me in reducing my nicotine dependency.”

Helpful Report

Posted 7 years ago

Thank you so much for your feedback! we are pleased to hear that you are enjoying your ePen device. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I am on the way to giving up the dirty habit of smoking and already telling people how disgusting it smells in reality and with Vype Pen 3 and 0 nicotine cartridges a very helpful aid to still have that moment to mimic the motions u might miss”

Helpful Report

Posted 7 years ago

Thank you so much for your five star review! It's amazing to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Best vape that feels like a e-cigarette rather than a cloud generator!”

Helpful Report

Posted 7 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“ePen 3 is the best device I have ever used. Easy to use, nice clean fresh flavours and hassle free.”

Helpful Report

Posted 7 years ago

Hi, thank you for your great review. We are thankful for your kind words and that you are enjoying using the ePen 3 device. It's great to know you enjoy the flavours and find this easy to use with no hassle! Should you require any assistance, the Vype Care team are on hand to assist Monday-Friday from 09:00-17:00 via telephone on 0800 133 7350 or via email at info@govype.com

Posted 7 years ago

“Excellent service, arrived so quickly, really impressive. Run out locally of the cartridges so much appreciated.”

Helpful Report

Posted 7 years ago

Hi, thank you for your 5 star feedback! We're delighted the service is matching our products and that you are happy with this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

“Have just tried the new epen,good,better for good cloud of smoke but,quite expensive compared to old epen and other brands,think a review of price should take place.”

Helpful Report

Posted 7 years ago

Thank you for your feedback, we are glad that you are enjoying your ePen 3. All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I love my new Vype e-pen, it is so functional, discreet, and works perfectly. The flavours are amazing and the price is really reasonable. Can't think of anything negative to say!”

Helpful Report

Posted 7 years ago

Thanks for the awesome review! We are glad that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Nice design, good battery life”

Helpful Report

Posted 7 years ago

Thanks so much for the feedback! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Just started using the e-cigarette and I find it light in weight easy to use and quick delivery”

Helpful Report

Posted 7 years ago

Thanks for the positive review and feedback. It's great to hear that your Vype products arrived quickly. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Have been using Vype ePen for about 4 years. Excellent product - in my opinion best on the market. Recently had a problem with a pen that I purchased locally (previously only used internet) - the service that I received from Thomas Fold of the Customer Care team was second to none with my product being replaced within 2 days. If only all companies were able to provide such an excellent service. Thank you Vype.”

Helpful Report

Posted 7 years ago

Thank you so much for your five star review! The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Coming from EU, I must let you know that I've tried almost all ecig. alternatives, including the heat not burn tech and... I am amazed and fully satisfied with Vype3 in all aspects: lightweight, affordable capsules wich last enough to get evan 4 days! I am pleasantly surprised by the battery life and... I can honestly say that I highly recommend Vype3, no more smell, you still get your nicotine, slim package. 10/10 Marko S.”

Helpful Report

Posted 7 years ago

Thanks for the five star review! It's great to hear that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Have smoked for a long time and tryed other smoking aids but often found them hard to maintain and leave a bad taste. The new Vype device is one off the best, easy to use, no mess, and you really feel the craving for a cigarette is met with the device. It's early days for me on the device but I hope this is one that finaly helps me quit for good. Well done to Vype for a well thought out device .”

Helpful Report

Posted 7 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Brilliant No need to re fill anything”

Helpful Report

Posted 7 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Just received Vype. No mess so easy to use. Going to try dark cherry flavour next ;)”

Helpful Report

Posted 7 years ago

Hi Annette, thank you for your 5 star review! We're delighted to know your happy with your device and that you find this easy to use. The Dark Cherry is a personal favourite! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

“easy to order and fast delivery”

Helpful Report

Posted 7 years ago

Hi, thank you for your 5 star feedback! Great to know our customers are finding the ordering process nice and easy! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

“Very good delivery and the epen is helping me to stop smoking cigarettes”

Helpful Report

Posted 7 years ago

Hi Christine, thank you for your 5 star review! We are delighted that you're happy with your device and that this is offering you an effective alternative. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

“I bought an E Pen starter kit at my local shop in an effort to stop smoking cigarettes. I found the E Pen very affordable, neat and tidy, no fiddling with oils or having to dismantle the device and I had a choice of replacement caps in different flavours locally. I then got the E Pen3 through the govype website and found all of the benefits above with the added satisfaction of a smoother more fulfilling vape. haven't smoked a cigarette since. A brilliant piece of kit!”

Helpful Report

Posted 7 years ago

Hi James, many thank for the 5 star review! It's great to know you find the devices easy to use and that you have found the comparisons between the ePen and ePen 3 as a benefit. We're happy to know you are enjoying the use of the ePen 3 now. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

“So easy to use, no fuss or mess. It's my first time using an e-cigarette after being a smoker for many years. Found the transition very easy and even after a few days, have not wanted a cigarette once! No massive clouds of vape (which is what has put me off in the past), charges really quickly and cartridges easily available. Will happily never go back to smoking cigarettes”

Helpful Report

Posted 7 years ago

Dear Gwen. thank you for your 5 star feedback! We greatly appreciate this. It's very good to know our products are offering you an alternative that you are happy and confident with. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

VUSE is rated 4.5 based on 6,348 reviews