VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,353 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,353 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Either I have been unlucky or the Vype Pebble was not tested properly before being sent to market. The problem isn't with the pebble battery part - that is fine, it charges quickly and lasts somewhat close to the manufacturers statement. The problem is with the cartridges. I order 2 boxes and 1 cam with the device, giving me 5 in total. Every one of these cartridges on more than one occasion leaked "e-liquid" into my mouth at some point during use. Furthermore, each cartridge lasted for very different timeframes. The cartridge that came with the device lasted 3.5 days, where as the other 4 purchased barely lasted a day - 2 lasted less than a day. As someone who isn't a heavy user, the difference is vast. I have had the device 1 week so far, after the 1st cartridge finished I was expecting to be able to purchase approximately 5 boxes to last 1 month. However all cartridges are now empty in 1 week, I would need to purchase 10 boxes at this rate - this actually makes it cheaper to get a megabus to Germany and purchase rolling tobacco for the month!!!!!! Due to the variations in cartridge life, I decided to open them up to see if there was an internal problem. All of the rubber seals weren't good enough to seal in the e-liquid. The liquid had leaked out of the seal and into the mouth piece part, which is why liquid was ending up in my mouth on multiple occasions. The liquid had also leaked onto the circuit board which connects the coil to the cartridge. this wasn't a small amount either. It was covered in liquid. This occurred in all 5 cartridges. the chambers are either being over filled to meet an expected lifetime criteria or there is something fundamentally wrong in the manufacturing / design process of these seals. For a product containing a poisonous substance, this could be quite dangerous. very poor”

Helpful Report

Posted 9 years ago

“When I bought an E-Pen starter kit last week, the offer asked me to select strength, but only offered 18 - this is too strong and I cannot use the device because it makes me cough. How can I get a cartridge with less strength? and what strengths are on offer?”

Helpful Report

Posted 9 years ago

“I bought starter kit with e-pen and after three days of using the pen it stopped working completely. In the meantime I ordered some caps for it from vype website, so to be able to use them I bought another e-pen, which also stopped working but this time after one day. I'm very not happy with e-pen product, but I must say the vanilla infused liquid is awsome. I't s just a shame I wasn't able even to use even one full refill I bought. So I'm left with many refills and no e-pen but definitely not gonna buy another one. It's just a waste of money. I think it's kind of faulty product because it didn't happened with one but two e-pens.”

Helpful Report

Posted 9 years ago

“I purchased go vypes most expensive device the e tank, of which they recommend to replace the atomiser every 2 weeks, yet despite only giving you the 1 with the device, they have no more in stock so I'm now running on a useless, burnt tasting e tank. Very dissaponting”

Helpful Report

Posted 9 years ago

“Pebble does not give the same hit as a pen. Won't buy it again”

Helpful Report

Posted 9 years ago

“I currently use a vape mod with liquids at 6mg nicotine. I'm fed up with liquids and leaking tanks so I ordered a vype pebble and 2 packs of 6mg cartridges. The website claims all day battery but I only get about 3 hours before I have to recharge. I have no idea what the battery is rated at as this information is not stated anywhere on the site. Secondly 6mg cartridges have no taste and you don't feel the hit. You need at least 18 which I don't understand as I've always used 6 mg or less. Probably alright for a night out but you'd want a spare battery with you.”

Helpful Report

Posted 9 years ago

“Haven't soddin received them yet - consider another courier”

Helpful Report

Posted 9 years ago

“The device works well. The concept is good and the charger works well. However I am finding it quite expensive to use, getting through 3 tips a day costing £4.50. there are similar products on sale, although slightly larger using only 2 tips a day at a cost of £1.88. Look around before you buy.”

Helpful Report

Posted 9 years ago

“The quality of vype is great and helped me stop smoking but availability of e tips is awful!! No where stocks them and even getting all the flavours fron vype is impossible! Very poor when you've become used to using a certain type of vype.”

Helpful Report

Posted 9 years ago

“Vype e-cigarettes would be great if you could buy the tips in shops (in North London) - this was never a problem until recently. Have now gone the online route which has worked in that I now have some - not an ideal situation though.”

Helpful Report

Posted 9 years ago

“Great service in replacing a non-functioning etank. Unfortunately the replacement was faulty as well.”

Helpful Report

Posted 9 years ago

“I've tried all the vype devices and they all worked well, except for the new eBox. It displayed a 'check atomiser' message which I couldn't dismiss, and vype's suggestions on how to fix it didn't work. I know I'm not the only one who's had this problem, so I don't know if it's a design flaw. Perhaps if they do a mark 2 version it will work properly!”

Helpful Report

Posted 10 years ago

“Not as strong flavour as what I expected and the charge dosent last long”

Helpful Report

Posted 10 years ago

“The ecig are great your customer service though is terrible. No response to an email complaint. Fed up of chasing you now.”

Helpful Report

Posted 10 years ago

“Not enough choice for flavours/nicotine strength, e-pen catridges too expensive, mouth piece comes off too easily and have already lost one of them, throat hit not good enough? The only positive is that they do not leak!”

Helpful Report

Posted 10 years ago

“Hi I ordered electronic cigarette last Tuesday 29th March and have not received it. There is no tracking information with Royal Mail my tracking number is jc685410075gb can you please email me on deborah.mills5@btinternet.com and let me know when I will receive. Thank you”

Helpful Report

Posted 10 years ago

“Product is very good as described but I purchased a black one and am now finding it difficult to get refill tips the same colour. Time is important as I don't want to be without, so may have to switch to new supplier and different company.”

Helpful Report

Posted 10 years ago

“Although the vapour is smooth and quite a nice flavour, I am using 3 tips a day. Making it almost the same price as smoking. Shame really”

Helpful Report

Posted 10 years ago

“Liked the idea of the charging up system, but not enough drag on the cig part. Also not getting the amount of drags out of each cig as I do with my usual Evod system.”

Helpful Report

Posted 10 years ago

“I brought 0.6ML of nicotine, it didn't even feel like I was smoking anything. Completely disappointed.”

Helpful Report

Posted 10 years ago

VUSE is rated 4.5 based on 6,353 reviews