VUSE Reviews

4.6 Rating 6,339 Reviews
91 %
of reviewers recommend VUSE
4.6
Based on 6,339 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
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Phone:

0800 1337 350

Email:

info@goVype.com

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Anonymous
Anonymous  // 01/01/2019
When I bought an E-Pen starter kit last week, the offer asked me to select strength, but only offered 18 - this is too strong and I cannot use the device because it makes me cough. How can I get a cartridge with less strength? and what strengths are on offer?
Helpful Report
Posted 7 years ago
I bought starter kit with e-pen and after three days of using the pen it stopped working completely. In the meantime I ordered some caps for it from vype website, so to be able to use them I bought another e-pen, which also stopped working but this time after one day. I'm very not happy with e-pen product, but I must say the vanilla infused liquid is awsome. I't s just a shame I wasn't able even to use even one full refill I bought. So I'm left with many refills and no e-pen but definitely not gonna buy another one. It's just a waste of money. I think it's kind of faulty product because it didn't happened with one but two e-pens.
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Posted 7 years ago
I purchased go vypes most expensive device the e tank, of which they recommend to replace the atomiser every 2 weeks, yet despite only giving you the 1 with the device, they have no more in stock so I'm now running on a useless, burnt tasting e tank. Very dissaponting
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Posted 7 years ago
Pebble does not give the same hit as a pen. Won't buy it again
Helpful Report
Posted 7 years ago
I currently use a vape mod with liquids at 6mg nicotine. I'm fed up with liquids and leaking tanks so I ordered a vype pebble and 2 packs of 6mg cartridges. The website claims all day battery but I only get about 3 hours before I have to recharge. I have no idea what the battery is rated at as this information is not stated anywhere on the site. Secondly 6mg cartridges have no taste and you don't feel the hit. You need at least 18 which I don't understand as I've always used 6 mg or less. Probably alright for a night out but you'd want a spare battery with you.
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Posted 7 years ago
Haven't soddin received them yet - consider another courier
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Posted 7 years ago
The device works well. The concept is good and the charger works well. However I am finding it quite expensive to use, getting through 3 tips a day costing £4.50. there are similar products on sale, although slightly larger using only 2 tips a day at a cost of £1.88. Look around before you buy.
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Posted 7 years ago
The quality of vype is great and helped me stop smoking but availability of e tips is awful!! No where stocks them and even getting all the flavours fron vype is impossible! Very poor when you've become used to using a certain type of vype.
Helpful Report
Posted 7 years ago
Vype e-cigarettes would be great if you could buy the tips in shops (in North London) - this was never a problem until recently. Have now gone the online route which has worked in that I now have some - not an ideal situation though.
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Posted 7 years ago
Great service in replacing a non-functioning etank. Unfortunately the replacement was faulty as well.
Helpful Report
Posted 7 years ago
I've tried all the vype devices and they all worked well, except for the new eBox. It displayed a 'check atomiser' message which I couldn't dismiss, and vype's suggestions on how to fix it didn't work. I know I'm not the only one who's had this problem, so I don't know if it's a design flaw. Perhaps if they do a mark 2 version it will work properly!
Helpful Report
Posted 7 years ago
Not as strong flavour as what I expected and the charge dosent last long
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Posted 7 years ago
The ecig are great your customer service though is terrible. No response to an email complaint. Fed up of chasing you now.
Helpful Report
Posted 8 years ago
Not enough choice for flavours/nicotine strength, e-pen catridges too expensive, mouth piece comes off too easily and have already lost one of them, throat hit not good enough? The only positive is that they do not leak!
Helpful Report
Posted 8 years ago
Hi I ordered electronic cigarette last Tuesday 29th March and have not received it. There is no tracking information with Royal Mail my tracking number is jc685410075gb can you please email me on deborah.mills5@btinternet.com and let me know when I will receive. Thank you
Helpful Report
Posted 8 years ago
Product is very good as described but I purchased a black one and am now finding it difficult to get refill tips the same colour. Time is important as I don't want to be without, so may have to switch to new supplier and different company.
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Posted 8 years ago
Although the vapour is smooth and quite a nice flavour, I am using 3 tips a day. Making it almost the same price as smoking. Shame really
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Posted 8 years ago
Liked the idea of the charging up system, but not enough drag on the cig part. Also not getting the amount of drags out of each cig as I do with my usual Evod system.
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Posted 8 years ago
I brought 0.6ML of nicotine, it didn't even feel like I was smoking anything. Completely disappointed.
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Posted 8 years ago
Hi, I rang to inform the help desk regarding the e-pen not working properly. The lady on the line confirmed that it will not be the pen and i should just clean it, and kindly has sent me replacement liquid. However i have on a numerous occasion tried to clean it the problem continues. Everytime i drag i can taste the liquid as comes shooting up. I have even mentioned i am happy to take pictures or video to send over so you can see the issues. Now i am without an e-pen that works and have plenty of nicotine liquids which i have had initially purchased. I beleive the one i have is faulty and not happy to pay for a new one as i reported the problem after using it just over a week i beleive. Adam
Helpful Report
Posted 8 years ago
VUSE is rated 4.6 based on 6,339 reviews