VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,353 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,353 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, I rang to inform the help desk regarding the e-pen not working properly. The lady on the line confirmed that it will not be the pen and i should just clean it, and kindly has sent me replacement liquid. However i have on a numerous occasion tried to clean it the problem continues. Everytime i drag i can taste the liquid as comes shooting up. I have even mentioned i am happy to take pictures or video to send over so you can see the issues. Now i am without an e-pen that works and have plenty of nicotine liquids which i have had initially purchased. I beleive the one i have is faulty and not happy to pay for a new one as i reported the problem after using it just over a week i beleive. Adam”

Helpful Report

Posted 10 years ago

“Good flavour choices and nice design but the product loses two stars for the battery life which is just dreadful. I bought two batteries and one of them needs charging every day and I only refill the tank once per day. The other battery fairs slightly better and helps produce more vapour than the other which makes me think there may be some quality control problems. I will probably try a different brand purely on the battery life alone. Don't mind having to charge every two days but the loss of power from one of them after less than a week has made me lose faith.”

Helpful Report

Posted 10 years ago

“Don't really get the hit I have had with others”

Helpful Report

Posted 10 years ago

“Bought this for my husband but the flavour I ordered (mint) did not taste of mint at all - he has gone back to the liquid!!”

Helpful Report

Posted 10 years ago

“Ordered nicotine-free liquid. Was sent one with nicotine in it. Was promised an SAE to send this back and a replacement liquid to be sent to me. This still hasn't happened.”

Helpful Report

Posted 10 years ago

“I smoke tubes for liquid quality is no problem, but I ordered two batteries, made me quite disappointed First time to buy is broken (crimson paragraph), the second time to buy two power only receive a group. Please future before the product shipped, should be to have a strict quality control management.”

Helpful Report

Posted 10 years ago

“Ordered 6 packs of mixed flavours and strengths. Order incorrect, ordered a 12 and got a 6. Haven't bother to follow this up. Delivery good and on time. Good stock selection, shame they couldn't get the correction ones in the package. (delivery note showed the correct order)”

Helpful Report

Posted 10 years ago

“The ecigarette heats up when you puff on it.hot on lips”

Helpful Report

Posted 10 years ago

“Having been using e-cigs for a couple of years I was really disappointed with the flavour it is called crisp mint but you van barely taste it > I am going to try ordering the refillable one but using a liquid I already have will this be ok? or does it have to be your liquid? Thanks Jenna Nightingale”

Helpful Report

Posted 10 years ago

“Disappointed by the flavour that I ordered, not happy with the taste. Tastes like a burnt flavour not cherry. Design of pen is great and not messy.”

Helpful Report

Posted 10 years ago

“The pen itself is great. However I ordered 2 but only had 1 delivered, which is disapointing, now I have to go through the hassle of contacting customer service people to try to find out what went wrong and get another sent. Great product, disappointing logistics .”

Helpful Report

Posted 10 years ago

“I would write something but i have not recieved my products yet so not impressed”

Helpful Report

Posted 10 years ago

“First one leaked. So was sent a new one. 2nd one the wires connecting it broke inside within 3 months ????”

Helpful Report

Posted 10 years ago

“I can't get a good drag from it even on high setting. I like to buy my own fluid but you are stuck with vype on this pen because of the caps. This is not for me.”

Helpful Report

Posted 10 years ago

“No taste not a lot of vapour disappointed”

Helpful Report

Posted 10 years ago

“I do not feel very happy with Vype pen I have purchased, but have only had it a couple of days, it seems to be very hard to fill the tank and cannot see very clearly how much has gone in as you have to be careful not to get the liquid in the middle. It was quite frustrating to try and fill it.”

Helpful Report

Posted 10 years ago

“I ordered on line from Yype some blended tobacco for my e-Cig and received Wild Berries, instead. such a pity. Charles”

Helpful Report

Posted 10 years ago

“The e-pen screw on cart sometimes leak oil which meeds to be addressed asap!! They have helped me with cravings though”

Helpful Report

Posted 10 years ago

“So far the e-cigarettes haven't arrived. A week down the line, lucky I wasn't desperate...”

Helpful Report

Posted 10 years ago

“I ordered a vype starter pack and 2 packs of refills yet only received the starter pack”

Helpful Report

Posted 10 years ago

VUSE is rated 4.5 based on 6,353 reviews