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VUSE Reviews

4.6 Rating 6,339 Reviews

91 %

of reviewers recommend VUSE

Company Reviews

Product Reviews

4.6

Based on 6,339 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Has been good experience getting me off cigarettes with relative ease”

Posted 4 years ago

Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 4 years ago

“I use the e-pen I’ve not smoked a cigarette for 2 years.i really like the vape epen. But do think the pods at £5.49. Too expensive .”

Posted 4 years ago

Thank you for your feedback. We are happy to know that we can meet your vaping needs. We do believe we are at a competitive price point in regards to competitor brands but your feedback is always welcome. At Vype, we only use high-quality ingredients and test each batch of our eLiquids produced to ensure a consistent, quality vapour. If you do require any further assistance, please feel free to contact the Vype Customer Care team on 0800 1337 350 or info@govype.com.

Posted 4 years ago

“Easy to use, easy to maintain, and reasonably good vape.”

Posted 4 years ago

Thanks for your review! We are glad that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 4 years ago

“A friend introduced me to Vype while I was still smoking 40+ cigarettes per day. The flavour she used was Crisp Mint, and surprisingly I thought that I could live with that flavour and the effect. Other vape products have left me coughing worse than any cigarette. The Vype didn't. A couple of weeks later, we were going on holiday. I had duty free cigarettes at home from a weekend away, but on the day before departure I found a Vype in my local Tesco, bought it with a couple of packs of crisp mint cartridges and conciously decided to take no cigarettes away with me or buy any on route. I smoked my last cigarette at approx 9 a.m. on 2nd April 2019 before walking into Aberdeen airport to go to Sri Lanka. For 2 weeks I coped easily with my Vype. On my return, I have to confess that I smoked the approx 90 cigarettes that I had at home (got them out of the way), then continued with my Vype. I found limited flavours available locally and was tiring of the mint flavour permanently in my mouth, so I ordered a couple from Vype direct. Hated 1 of them, but found Fresh Apple more than acceptable. I will continue with my Vype and experiment with more flavours. I have been slightly tempted to buy cigarettes, but you know what? I don't want to go back to myself and parts of my home smelling of that awful smell. Now I am free to Vape/Vype in my home, not being a prisoner to only certain parts (the front porch) and not making my home or myself (clothes/hair etc), smell of stale tobacco. I have promised myself that I can smoke a cigarette whenever I want to .... but for now, at least, I don't want to. Also, as a heavy smoker I have saved a fortune already. I don't want to smell disgusting again when I can get my cravings fulfilled without that effect. Try it. It is much cheaper. The starter pack comes with 'BlendedTobacco' and 'CrispMint'. The Blended Tobacco has a strangely chocolatey taste and smell. Persevere with either and discover different flavours. Find 1 that suits you. Tip: the Fresh Apple has a very very faint taste of apple and is more like smoking a cigarette. I now have 3 vype's so that I can rotate flavours and always make sure that 1 is charged up. Try it! It is much cheaper. You will still be addicted to nicotine, but as I understand it, it is not the nicotine that kills, it is the approx 1200 other carcinogenic chemicals present in a cigarette that kill. If you want to cut down, you can order reduced nicotine content cartridges and cut down to 12mg, 6mg, 3mg and even 0 mg in some flavours. This is the best thing I have done since I bought my Induction cooker. And I am saving huge amounts of money too! Good luck! Sue”

Posted 4 years ago

Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 4 years ago

“Vype makes e-cigarettes enjoyable”

Posted 4 years ago

Thanks for the review! We are glad that you are enjoying using Vype. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 4 years ago

“Very satisfying, although I would prefer a see through cap so that I can be sure it is empty before I throw it away.”

Posted 4 years ago

Thank you for your review. It is nice to hear that you are enjoying using your new ePen 3 device. The ePen 3 has a function to let you know when the cartridges have run out of eLIquid. The device will flash white five times to let you know the cartridge needs changing. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 4 years ago

“Flavour and strength of pods are brilliant. The pods are pricey, but, last quite welll.”

Posted 4 years ago

Thank you for your feedback. We are happy to know that you are enjoying the ePen 3. We do believe we are at a competitive price point in regards to competitor brands but your feedback is always welcome. At Vype, we only use high-quality ingredients and test each batch of our eLiquids produced to ensure a consistent, quality vapour. If you do require any further assistance, please feel free to contact the Vype Customer Care team on 0800 1337 350 or info@govype.com.

Posted 4 years ago

“Extremely satisfied with the new eTank Pro 2 and the new long-awaited Tobacco eLiquid. Delivers a smooth, quality vaping experience above the rest.”

Posted 4 years ago

Thanks for the review! That is great to hear that you are enjoying the Vype eTank Pro 2 and eLiquids. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 4 years ago

“Purchased for spouse who has stopped smoking cigarette. She has used it for just over 5 days so far and is happy. She prefers the flavours available to the normal tobacco taste. Vanilla has proved most popular with her. The pen itself is compact, simple to set up and easily recharged from a USB port on her laptop. It is early days for her experience. I am waiting to see how she gets on with the device longer term, when and updated review will be made.”

Posted 4 years ago

Thanks for your review! We are glad that your spouse is enjoying the ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 4 years ago

“It is good but the only problem is that you can not buy the refill in the shop with 0/6/12 nicotine, the shops have just the 18+ plus that are very strong!”

Posted 4 years ago

Thanks for the review! All customer feedback is greatly appreciated. Retail stores currently mostly stock 12mg and 18mg strengths, and this is a decision made by each retailer. It is based on mostly commercial reasons for retailers, because they cannot stock the full range of a manufacturer’s products. 18mg is typically the best-selling strength, so the range they decide to stock reflects this. The largest availability of lower strengths will always be available directly from Vype. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 4 years ago

“Great safe products just a shame the Vype ePen 3 cartridges either contained more liquid or were cheaper.”

Posted 4 years ago

Thank you for your feedback. We are happy to know that we can meet your vaping needs. We do believe we are at a competitive price point in regards to competitor brands but your feedback is always welcome. At Vype, we only use high-quality ingredients and test each batch of our eLiquids produced to ensure a consistent, quality vapour. If you do require any further assistance, please feel free to contact the Vype Customer Care team on 0800 1337 350 or info@govype.com.

Posted 4 years ago

“E tank pro great device great flavour good battery life only drawback takes to long to fully charge”

Posted 5 years ago

Thank you for your feedback. It is nice to hear that you are enjoying your Vype eTank Pro device. To ensure that you get the best from your device, we recommend charging the device until the green light has gone out which can take up to two hours. This will confirm the device has received a full charge. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“New to vype and got epen 3,first impressions are good and tobacco and mint flavours are ok, only downside is price of refills but if they get me off cigarettes then cheaper and healthier”

Posted 5 years ago

Thank you for your feedback. We are happy to know that you enjoy your ePen 3. We do believe we are at a competitive price point in regards to competitor brands but your feedback is always welcome. At Vype, we only use high-quality ingredients and test each batch of our eLiquids produced to ensure a consistent, quality vapour. If you do require any further assistance, please feel free to contact the Vype Customer Care team on 0800 1337 350 or info@govype.com.

Posted 5 years ago

“Not bad at all, cheap and easy to use. Tastes are really fresh, would definitely recommend!”

Posted 5 years ago

Thanks for the review, we are happy that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Easy to use,prompt delivery”

Posted 5 years ago

Thank you so much for your five star review! It's amazing to hear that you find our products easy to use and they arrived within the expected timescale! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“very easy to get started. I'd definitely recommend for any casual smoker who wants to switch to vaping.”

Posted 5 years ago

Thanks so much for the review! All customer feedback is greatly appreciated. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Easy to use, does not take long to charge. Just replace the cartridge with a new one, no worries about having to change filters.”

Posted 5 years ago

Thanks for your review! We are glad that you are enjoying your Vype ePen If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“I love how easy they are to use but I am unhappy that I can’t get the e pen capsules in the shops anymore”

Posted 5 years ago

Thank you for your review. Please be advised there are a number of retailers who have made the commercial decision to replace their ePen 2 Stock with the new ePen 3 device. The biggest variety of ePen Caps will always be available at govype.com, and when ordering direct from us you can benefit from our mix & match offer, which provides 6 packs for the price of 5, and also includes free standard delivery on this offer. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“The product itself is great but delivery is quite expensive and long to reach me. I think maybe some discounts for memebers would be a great idea such as free delivery over X amount or buy 1 get 1 half price etc.”

Posted 5 years ago

Thank you for your feedback. We are happy to know that we can meet your vaping needs. We do believe we are at a competitive price point in regards to competitor brands but your feedback is always welcome. We show that you selected the £2.99 Standard Delivery which is 2-5 working days for delivery. When your order is over £34.95 we offer free Standard Shipping. Our Next Day Shipping option is £4.99, and free for orders over £50.00. If you do require any further assistance, please feel free to contact the Vype Customer Care team on 0800 1337 350 or info@govype.com.

Posted 5 years ago

“very compact,easy to use,and instructions good.nice e cig.”

Posted 5 years ago

Thanks for your review. We are pleased that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

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VUSE is rated 4.6 based on 6,339 reviews