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VUSE Reviews

4.6 Rating 6,339 Reviews

91 %

of reviewers recommend VUSE

Company Reviews

Product Reviews

4.6

Based on 6,339 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and a wide selection of flavours, it did take me a while to decide my favourites.”

Posted 5 years ago

Thanks so much for the review! All customer feedback is greatly appreciated. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“I enjoy the product and it's convenient to buy online. But the delivery time is not too good. Also, I do resent the fact that the cartridges can't be refilled. They run out in no time and then that's it. You have to buy new ones, and they aren't cheap. A small bottle of e-liquid would refill them at least twice and costs about half the price of the prefilled cartridges. Makes economic sense for Vype, but not I think for the consumer.”

Posted 5 years ago

Thank you for your feedback. We are happy to know that we can meet your vaping needs. We do believe we are at a competitive price point in regards to competitor brands but your feedback is always welcome. At Vype, we only use high-quality ingredients and test each batch of our eLiquids produced to ensure a consistent, quality vapour. If you do require any further assistance, please feel free to contact the Vype Customer Care team on 0800 1337 350 or info@govype.com.

Posted 5 years ago

“Strong when received but bought lower PODS. Lovely and lightweight for the demi female's.”

Posted 5 years ago

Thanks for the five star review! We are glad that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Great e.cigerette ,easy to use and reliable”

Posted 5 years ago

Thanks for the review! We are pleased that you are enjoying your eTank Pro. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“So simple to charge and fill, will be back for more xx”

Posted 5 years ago

Thanks for the review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“I like the e pen 3. It stopped me having cigs I recommend”

Posted 5 years ago

Thanks for the review! We are pleased that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Really good so far, this is the only E-pen I've tried and actually bought refills for. Doesn't leak in your mouth like some other brands.....! Little bit pricey, and the environmental footprint is a bit of a concern....if Vype could offer some kind of recycling program for the used pods that would be pretty good. I'm looking forward to trying the nicotine salts "pro" versions - but so far the mint one is pretty good and the cherry isn't bad, the regular tobacco flavour is pretty good as well.”

Posted 5 years ago

Thanks so much for the review! All customer feedback is greatly appreciated. We are committed to minimising our impact on the environment and adhere to the Waste Electrical and Electronic Equipment Regulations (the WEEE Regulations) in respect of all our Vype products. Indeed, we have a responsibility as a manufacturer of electronic cigarettes to adhere to these Regulations and play our part in making sure that the amount of electrical products sent to landfill sites is reduced. If you purchase a Vype e-cigarette from us, you are entitled to return to us any used e-cigarette and we will dispose of the device safely and ensure it does not end up in a landfill site. You can send your used cartridges to us at: Used Returns, BAT UK, One Eton Street, Richmond TW9 1EF You are also welcome to return any Vype packaging material to us at the above address. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Bought one today very impressed partner buying one tomorrow”

Posted 5 years ago

Thanks for the review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“I have vype epen 3 & I think it’s so much better than any other e-cigarettes I have had in the past”

Posted 5 years ago

Thanks for your review! We are glad that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Nice simple unit not to complicated so little can go wrong. Would buy again”

Posted 5 years ago

Thanks for the review! We are pleased that you are enjoying your eTank Pro 2. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“These vype e-cigarettes are very easy to use without loads of smoke and messy liquids refills that other brands. I would have given a very good mark if the review cartridges were available to purchase in the shops with a lower level like 6mg rather than 18mg when I could purchase them now its online only.”

Posted 5 years ago

Hello. Thank you for your feedback, and it is always nice to hear, that our customers enjoy using our products. As it is a business decision of retailers on what flavours and strengths they sell, most will sell a limited range which they feel will be their best sellers. However, you can always order the full range direct from Vype, and the Customer Care Team will always be happy to assist you with any queries you might have.

Posted 5 years ago

“Had to order a zero capsules on line as local stockist don’t have them. I eventually got them after getting a message saying they would be delivered on the Wednesday but after a lot of phone calls the turned up on the Thursday. Overall the zero mint is really nice.”

Posted 5 years ago

Hello Sharon. Thank you for your feedback, and we are pleased to hear, that you like the 0mg strength eLiquids. If you have any queries, about any of our eLIquids, you can contact the Customer Care Team on: 0800 133 7350 (Monday to Friday, 09:00 - 17:00), and a member of the team will be happy to assist.

Posted 5 years ago

“I find the Vype- e cigarettes to be extremely useful when in social situations. The taste is pleasant and the aroma is non offensive.I am also able to use it in many public spaces without the feeling of guilt or creating discomfort for others.”

Posted 5 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Vype e pen 3 is the best device by far would have given 5 stars but think the refills are a little expensive. But they have a good range off flavours and no mess”

Posted 5 years ago

Thank you for your feedback. We are happy to know that we can meet your vaping needs. We do believe we are at a competitive price point in regards to competitor brands but your feedback is always welcome. At Vype, we only use high-quality ingredients and test each batch of our eLiquids produced to ensure a consistent, quality vapour. If you do require any further assistance, please feel free to contact the Vype Customer Care team on 0800 1337 350 or info@govype.com.

Posted 5 years ago

“Very good flavor.”

Posted 5 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Using the Vype e cig helps with giving up normal cigarettes, I would recommend every smoker tries them.”

Posted 5 years ago

Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Best ecig I've had no leaks easy to change pod.stopped me smoking .”

Posted 5 years ago

Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype ePen 3 to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“.If we can no longer get 12 for the price of 10 and receive bonus points why can't you just reduce the price?”

Posted 5 years ago

Thanks for the review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Very good but worried about price of refill. Might have to go back to my vape if can’t afford vype”

Posted 5 years ago

Thank you for your feedback. We are happy to know that we can meet your vaping needs. We do believe we are at a competitive price point in regards to competitor brands but your feedback is always welcome. At Vype, we only use high-quality ingredients and test each batch of our eLiquids produced to ensure a consistent, quality vapour. If you do require any further assistance, please feel free to contact the Vype Customer Care team on 0800 1337 350 or info@govype.com.

Posted 5 years ago

“I like how it is easy to use, easy to order and saved me a fortune on smoking”

Posted 5 years ago

Thanks for your review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

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VUSE is rated 4.6 based on 6,339 reviews