VUSE Reviews

4.6 Rating 6,339 Reviews
91 %
of reviewers recommend VUSE
4.6
Based on 6,339 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
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Phone:

0800 1337 350

Email:

info@goVype.com

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Anonymous
Anonymous  // 01/01/2019
Service was very quick and efficient. As a new e-cigarette user I find the Vype easy to use.
Helpful Report
Posted 5 years ago
Thanks for the review, It's great to hear that you are enjoying your Vype products and that your order arrived quickly. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
So far so good first one I've managed to get on with
Helpful Report
Posted 5 years ago
Thank you for your review! We are glad that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
So far well impressed in all aspects of this product.
Helpful Report
Posted 5 years ago
Thanks for the review! We are pleased that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
A good service.
Helpful Report
Posted 5 years ago
Thanks for the review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
This is my first experience with vaping products & I have found using the Vype ePen3 to be both pleasant & hassle free. The operation of the pen is very easy and intuitive, with no mess exchange of the pods. There is virtually no maintenance, except to swap the spent pods for a fresh one & charge the battery. I bought 2 ePen3 units for my use, charging one whilst using the other. There is a nice range of flavours, which come in various nicotine strengths. You will find that the most commonly stocked ones in supermarkets & garages will be Dark Cherry, Blended Tobacco, Wild Berries & Crisp Mint. All the other varieties are available online. I have found that I get the best use of the ePen3 whilst I'm in the car as its safe to use when you're stationery, without having a lit cigarette to deal with. As I have recently stopped smoking, I have found that this system works for me. No cigs since 2.1.19. I can recommend this product, but you'll have to suck it & see for yourself. Happy Vaping.
Helpful Report
Posted 5 years ago
Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
I use e cig pro tank , happy with it managed to quit on it, good battery life, very practical and easy to operate
Helpful Report
Posted 5 years ago
Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Easy to use like the disposible e liquid no mess
Helpful Report
Posted 5 years ago
Thanks for your review! It's great to hear that you are enjoying your ePen 3. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Lovely design. Decent supply of flavours. E-Liquid doesn’t last long though.
Helpful Report
Posted 5 years ago
Thanks so much for the review! All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Just bought the upgrade to my old e-pen, love it and it's more powerful that my old e-pen, also, there are more flavours to choose from, which I will be purchasing from my Vype account. Thank you for the quick service, would recommend to anyone who is interested to give up cigarettes.
Helpful Report
Posted 5 years ago
Thanks for the review! It's great to hear that you are enjoying your Vype ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
I started using Vype last Summer and I have found it much better than my previous vapes. The taste is strong and the hit is convincing. I probably use just over one cartridge a day whereas previously I was using at least 2. And, the battery generally lasts all day unless I'm going out for an evening but charging is quick and doesn't cause me any issues. For my previous brand I needed a back up battery every day. My only disappointment is that I get the occasional dud cartridge. Either it just will not draw, or it tastes kind of burnt. But, on the whole, definitely my preferred vape to date, and I've been vaping about 5 years. In fact, since I've been using Vype, I don't even smoke any occasional real cigarettes any more whereas with my previous vape I still felt the need to have a real one every now and then. By the way, I'm on the subscription service so I always have a stock of cartridges... just in case.
Helpful Report
Posted 5 years ago
Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
I have used vype for about 5 years and found it very good. The only thing that lets it down is the delivery service from Yodel thats rubbish.
Helpful Report
Posted 5 years ago
Thanks so much for the review! All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Very useful, havent used a vape before but have decided to quit smoking and this has so far helped me stop for over a week cant wait for more flavours to come out!
Helpful Report
Posted 5 years ago
Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
One of the better ones I've tried and the golden tobacco is very good.
Helpful Report
Posted 5 years ago
Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
I originally used Epen then changed to Epen3 as I couldn't get the original caps locally. The Epen3 is a lot better as it produces more vapour with a better taste. The only downside is the refills are only a pack of two ( 3 for original epen), therefore less puffs for the same money.
Helpful Report
Posted 5 years ago
Thank you for your feedback. We are happy to know that we can meet your vaping needs. We do believe we are at a competitive price point in regards to competitor brands but your feedback is always welcome. At Vype, we only use high-quality ingredients and test each batch of our eLiquids produced to ensure a consistent, quality vapour. If you do require any further assistance, please feel free to contact the Vype Customer Care team on 0800 1337 350 or info@govype.com.
Posted 5 years ago
I really enjoy the menthol flavours and battery is great however the cartridges don’t last very long and in turn it can lead to it being pricey.
Helpful Report
Posted 5 years ago
Hello Beth, thank you for your feedback and we are glad to hear that you are enjoying using your ePen 3 device. As the ePen 3 is one of our most powerful closed system devices, it will vaporise the eLiquid faster, to delivery a more powerful hit. However, if you have any queries about your device, or the cartridges, you can contact the Customer Care Team, who will be happy to assist on: 0800 133 7350 (Monday to Friday, 9am - 5pm).
Posted 5 years ago
Really good taste very similar to Marlboro gold
Helpful Report
Posted 5 years ago
Thanks for the review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Gr8 lil e-cigarette compact/easy to use
Helpful Report
Posted 5 years ago
Thanks for the review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Ordered refill cartridges for my e cig.good service very convenient if unable to get to a shop ,speedy delivery as well ,will definitely use this service regularly
Helpful Report
Posted 5 years ago
Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Vype has been the reason I’ve been able to stop smoking
Helpful Report
Posted 5 years ago
Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Switched from all other brands. For an older person this product and price fits the bill very well!
Helpful Report
Posted 5 years ago
Hi, thank you for your review. We are delighted to know we can meet your needs and you are happy with your device. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com
Posted 5 years ago
VUSE is rated 4.6 based on 6,339 reviews