VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,352 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,352 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using the Vype e-pen for about 18 months. It has definitely helped me stop smoking cigarettes, which is the primary reason I'm using it. The product is generally good. It's easy to use and gives a consistent and satisfying amount of vapour. I have used a few different "ready-made" e-cigarettes (by that I mean products that are self-contained, where you don't mix your own liquid) and the Vype e-pen is certainly the best in terms of the amount and consistency of vapour produced. The pen charges quickly (~2 hours) and I haven't felt the need to get a second battery (I always make sure it's charged before I go out for a long time; otherwise I'm almost always near a usb charger of some kind so quick intermediate charges are not a problem). I use about 3 caps per week and with this usage, I charge the e-pen about once every 3 days. I am now using the 12 mg caps, just switched after using the 18 mg caps for a long time. I'd say, if you smoke but not that much (say, less than half a pack a day) then you can go straight to the 12 mg strength. Unfortunately, I first ran in to this product at Tesco and they only stock the maximum strength caps. Now that I'm adjusting to ordering everything online, this isn't a problem. The company has always been very courteous and responsive, something which I can't stress enough! The first e-pen I bought broke quite easily. I got in contact with the company and they immediately replaced it free of charge. The second one I have seems to be sturdier, as I've had it for over a year and it's still going strong. There are some signs of wear and tear; a bit of paint has come off the buttons on the corners (hardly noticeable though) and the hard white plastic part that the e-cap or charger screws onto has 4 tiny cracks, two on either side. None of this has affected performance. It is certainly important to not screw anything very hard onto this part, as stated clearly in the instructions. There are a few issues, which for me have been relatively minor such that I haven't decided to try another product. These include occasional cap leakage (apparently this is not supposed to happen, but it definitely does). I tap out the outer cap cover and wipe all parts down with a tissue and usually everything returns to normal. I try to keep the e-pen sitting upright on the battery end when I in the hopes of avoiding this. I'm not sure if there is anything else which can be done to stop this from happening; I have noticed that the caps have changed, ostensibly to prevent this? They now have tiny ridges on the inside of the outer vapour 'conduit' part, and I can see that they do trap some not-so-well vaporized liquid. All in all, for me, this is a good product and I will continue to use it until I can finally, someday, quit altogether. If they continue to improve the build quality so that the inside parts don't crack, then I'd give 4.5 stars; if the caps never leaked, I would give 5 stars for sure.”

Helpful Report

Posted 10 years ago

“Absolutely brilliant product. The constant charge of the battery in its very elegant case means that I never run out of puffing time. The feel of it is very close to a real cigarette, I am experimenting with different flavours and, in time, with different strengths, so far I am very impressed.”

Helpful Report

Posted 10 years ago

“It's brilliant”

Helpful Report

Posted 10 years ago

“I have tried every kind of e cig and bone beat the Vype it has full flavour and the smooth hit really cures my cravings, I prefer the Vype to a cigarette now!! Only downside is they are a but pricey especially as I prefer the caps and at 6.99 for 3 it can get expensive but still cheaper and healthier than cigs!”

Helpful Report

Posted 10 years ago

“I was impressed by the pen itself, Nice and light to use, charge lasts a while and I do like the coil free epen refills as there is no burning out or degrading of the cartomiser however I was disappointed with the floavor of the refills. They gave a good hit on the throat but, although the smell of the refills is very strong, I could hardly taste anything when vaping.”

Helpful Report

Posted 10 years ago

“This is an excellent product. I was a bit dubious at first but common sense told me to stop smoking. I researched various ecigs and settled on this make. It works well and the flavours are very good indeed.”

Helpful Report

Posted 10 years ago

“Have not been using for long but seem to be ok I am optimistic of being able to stop smoking with this device I was disappointed to not be able to use the 20% discount in the pack as the voucher was only valid until 31/12/2015”

Helpful Report

Posted 10 years ago

“I love it, so easy to change cartridge. Had other kinds with liquid feeds= always ended up leaking = not Vype!”

Helpful Report

Posted 10 years ago

“My Vype arrived within 3 working days as promised. Sleek and Very easy to use. My only criticism is that there aren't many flavours to choose from, but assume that this will change in future. Great product!”

Helpful Report

Posted 10 years ago

“Really love this e-cig no other pen has helped but so far so good really recommend this to people who want to quit thanks vype”

Helpful Report

Posted 10 years ago

“Not clumsy like some e cigarettes. Only drawback is the mint flavour just tastes like tobacco, nothing like crisp mint.”

Helpful Report

Posted 10 years ago

“I bought this to help give up smoking and its working. I like how easy it is to change the flavours would recommend to my friends.”

Helpful Report

Posted 10 years ago

“I recommend vype flavours are very good but I ordered a too high mg 18 when I should have ordered 6mg my fault not yours kind regards jackie”

Helpful Report

Posted 10 years ago

“A good device to help "kick the habit". Battery life not brilliant if you are a heavy user, then you have to wait a couple of hours while recharging. Ideally you need a spare. Epen caps rather expensive again if you are a heavy user. Would be nice if there were more flavours to choose from. Am bewildered why VPro caps are dearer. Produce a nice thick vapour and duel strength button good. Overall quite happy with Epen, just wish accessories and caps cheaper or free postage offered on every order.”

Helpful Report

Posted 10 years ago

“Nice light pen good battery life nice flavours cherry is the the best in my opinion feels nice in the mouth need more flavours to try good value for money recommended”

Helpful Report

Posted 10 years ago

“The Vype e-pen is very easy to use and easy to change the cartridge, it was delivered very quickly and I am very impressed with it. I would no hesitation in recommending this e-pen.”

Helpful Report

Posted 10 years ago

“They're a brilliant alternative to cigarettes! The dispatch system is brilliant and my orders have always arrived on time! I would definitely recommend to friends and family, thank you vype team :-)”

Helpful Report

Posted 10 years ago

“Very easy to use .. I have try'd other ways to stop smoking but to no avail .. This one seems to be working well for me .. I ordered the plug for easy use while traveling it came well packaged and arrived at the time stated .. Very happy ????”

Helpful Report

Posted 10 years ago

“Very good, smooth taste”

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Posted 10 years ago

“Would be "very good" but from time to time the vype liquid comes out and leaks into mouth.”

Helpful Report

Posted 10 years ago

VUSE is rated 4.5 based on 6,352 reviews