VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,348 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company has the best customer service I have come across. They do what they promise, are very professional and have great integrity. Other companies should take a leaf from their book. Well done to all at customer service, Go-Vype. You are appreciated.”

Helpful Report

Posted 6 years ago

Hi Christine, thank you for your 5 star review and kind words. We are delighted to know that you were happy with the service received. We hope you continue to enjoy the products and service provided. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Good product and price especially with my free delivery.”

Helpful Report

Posted 6 years ago

Thanks so much for the five star review! All customer feedback is greatly appreciated. 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Have been using Vype e-cig for about a year and would recommend it”

Helpful Report

Posted 6 years ago

Hi Anne thanks for your review, we are glad to hear that you are enjoying your eTank Pro! 😊 If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“This is the only vape I haven't had any problems with. And it's doing the job helping me stop smoking tobbaco.”

Helpful Report

Posted 6 years ago

Thanks for the five star review Tina! We are glad that we are a good fit for your vaping needs.😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Excellent vaping experience, long battery life, convenient for use.”

Helpful Report

Posted 6 years ago

Thanks for the awesome review Katia! We are glad that our ePen 3 is a good fit for your vaping experience.😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Love vype e cigarettes so easy to change flavours.”

Helpful Report

Posted 6 years ago

Hi Tony, thanks you for the Vype love! We appreciate the five stars! 😊 If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Really happy with mine. Great price, very easy to use and satisfying. Only improvements is if it were a little more powerful or if the capsules lasted a bit longer!”

Helpful Report

Posted 6 years ago

We are glad to hear that you are happy with your ePen 3 Jordan! in laboratory testing each ePen 3 Pod provides about 200 puffs per Pod, your experience will depend on your personal vaping behaviour. 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Good quality... and sturdy! I drove over my e tank pro with my van (by accident)and it went on working!”

Helpful Report

Posted 6 years ago

Thanks for the five star review! We are pleased that you are enjoying your eTank Pro. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I rate Vype a excellent product and delivery of orders also excellent. Regards Janet Gray”

Helpful Report

Posted 6 years ago

Thank you for the awesome review Janet! We are glad to know that you are a fan of Vype! 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Vype epen 3 is great,been stopped smoking 12 weeks,not enough flavours tho and refills are bit expensive other than that great”

Helpful Report

Posted 6 years ago

Hi and thank you so much for your five star review! We are super glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this! 😊 We do believe we are at a competitive price point in regards to competitor brands but your feedback is always welcome. At Vype, we only use high-quality ingredients and test each batch of our eLiquids produced to ensure a consistent, quality vapour. If you do require any further assistance, please feel free to contact the Vype Customer Care team on 0800 1337 350 or info@govype.com.

Posted 6 years ago

“The vypes are a great alternative to cigarettes. Simple to use, charge up, attach your flavoured juice of which there are many. No standing outside in the wet and cold, great prices too.”

Helpful Report

Posted 6 years ago

Thank you for the awesome review Sheila! We are glad to know that you are a fan of Vype! 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Love the flavour of the blended tobacco and it stopped me smoking after many attempts. The vype epen 2 produces a modest vapour rather than the stupid clouds often witnessed. Not the cheapest so I keep my eye open for offers but so easy, totally leak proof and less conspicuous. Excellent product”

Helpful Report

Posted 6 years ago

Hi Rob and thank you so much for your review! We are super glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this! 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“They are easy to use, easy to refill and very convenient to have to hand”

Helpful Report

Posted 6 years ago

Hi there, thank you for the Vype love! We appreciate the five stars! 😊 If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Great company to buy from. Always happy with the product. I have an epen which is easy to use and maintain.”

Helpful Report

Posted 6 years ago

Thank you for the awesome review Angela! We are glad to know that you are a fan of Vype! 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Good thank you”

Helpful Report

Posted 6 years ago

Thanks for your review Martin! We are glad that we are a good fit for your vaping needs.😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I find them a satisfactory alternative to cigarettes. I prefer the epen to the Epen3. With the epen it is easier to see how much Is left in the cartridge.”

Helpful Report

Posted 6 years ago

Thank you for your review, we are glad that you are enjoying your ePen 😊 The ePen 3 has a function to let you know when the cartridges have run out of eLIquid. The device will flash white five times to let you know the cartridge needs changing. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Great products only problem is you don’t do vpure in epen3 pods”

Helpful Report

Posted 6 years ago

Thanks so much for the five star review! All customer feedback is greatly appreciated and helps us implement changes to our services. 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I use the Vype epen 3.... gave up ciggies in September and not looked back! Definitely a good substitute! Worked for me and I was smoking 15 a day!”

Helpful Report

Posted 6 years ago

Thank you so much for your review! We are very glad that you are enjoying the transition from cigarettes to vaping, and have chosen the ePen 3 to do this! 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Great flavours. Easy to use. Really helping me to beat the cigs.”

Helpful Report

Posted 6 years ago

Thank you very much for your five star review! We are super excited that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this! 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I use these after giving up smoking! I like the coconut liquid and I change the wick quite often to get the best taste. Would be good if liquids were a bit cheaper and free delivery no matter how much you spend. I probably spend the same as cigarettes as the liquids are expensive.”

Helpful Report

Posted 6 years ago

Thank you for your feedback. We are happy to know that we can meet your vaping needs.😊 We do believe we are at a competitive price point in regards to competitor brands but your feedback is always welcome. At Vype, we only use high-quality ingredients and test each batch of our eLiquids produced to ensure a consistent, quality vapour. When your order is over £34.95 we offer free Standard Shipping. Our Next Day Shipping option is free for orders over £50.00. If you do require any further assistance, please feel free to contact the Vype Customer Care team on 0800 1337 350 or info@govype.com.

Posted 6 years ago

VUSE is rated 4.5 based on 6,348 reviews