VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,348 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The vype cigarette is great but unfortunately there are very few shops that sell the pods and even at that, they only sell 18mg. Its no problem to order them online but I have to pay for a delivery charge each time”

Helpful Report

Posted 6 years ago

Thank you for your feedback Rosalind. We are happy to know that you are enjoying your ePen 3. The biggest variety of Vype products will always be available at govype.com and when ordering direct from us you can benefit from our mix & match offer, which provides 6 packs for the price of 5, and also includes free standard delivery on this offer. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Liquid usage high, expensive to use and stockists limited. Actual device is very good”

Helpful Report

Posted 6 years ago

Thank you for your feedback. We are happy to know that you are enjoying your iSwitch device. We do believe we are at a competitive price point in regards to competitor brands but your feedback is always welcome. At Vype, we only use high-quality ingredients and test each batch of our eLiquids produced to ensure a consistent, quality vapour. The biggest variety of Vype products will always be available at govype.com, and when ordering direct from us you can benefit from our mix & match offer, which provides 6 packs for the price of 5, and also includes free standard delivery on this offer. If you do require any further assistance, please feel free to contact the Vype Customer Care team on 0800 1337 350 or info@govype.com.

Posted 6 years ago

“Like the new vype even 3 downside to it is that you can’t see how much is left in cartridge because it’s dark and not many flavours in the 0mg”

Helpful Report

Posted 6 years ago

Thank you for your review Pauline. It is nice to hear that you are enjoying using your new ePen 3 device. The ePen 3 has a function to let you know when the cartridges have run out of eLIquid. The device will flash white five times to let you know the cartridge needs changing. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Still getting use to it however its the best device that I have tried. Simple to maintain and use.”

Helpful Report

Posted 6 years ago

Thanks for the five star review! We are glad that you are enjoying your ePen 3. 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Very good device with even more greater pod that doesn't leak. Yes you heard me. It doesn't leak no matter what. So put down that custom device you have and get this device that hits the spot with out hitting your pocket.”

Helpful Report

Posted 6 years ago

Thanks for the awesome review Gulam! We are pleased that you are enjoying your ePen 3.😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“ok for the price but need more flavour to choose from”

Helpful Report

Posted 6 years ago

Thank you for your review Sonia! We appreciate your feedback. We do carry a variety of flavours as we do understand that everyone has their own preference of liquid flavors. 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Was perfect for my holiday instead of taking my big mod with me”

Helpful Report

Posted 6 years ago

Thanks for the awesome review Neil! We are glad that we are a good fit for your vaping needs.😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Brilliant company who cant do enough to help and advise you!! Special mention to Tom who sorted a minor problem I had with my order, quickly and efficiently!!”

Helpful Report

Posted 6 years ago

Thank you so much for your five star review! The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“This is by far the best E-cigarette I've tried. A good design that's easy and comfortable to hold. I purchased 2, one for myself and one for my husband. The starter kit was perfect as I prefer menthol where as my husband prefers the tobacco flavour. I like the idea of the click in cartridges, I think mainly due to you getting a clean and fresh new mouthpiece every time. A huge bonus is my local supermarket stocks the refill cartridges. Win win all round.”

Helpful Report

Posted 6 years ago

Thanks so much for the awesome review Lynn! We are pleased that you are loving your ePen 3. 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I am 46 years old. I started smoking at the age of 13. On 16th October 2018 I tried a Vype e pen. I have tried many other vapes but have never worked for. To fiddley filling up the juice. Changing the coil????? Anyway since October I haven’t smoked a cigarette. Great pen great choice of cartridges. So easy to use. I have now saved hundreds of pounds. Thank you Vype.”

Helpful Report

Posted 6 years ago

Hi and thank you so much for your fIve star review! We are super glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this! 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Very smooth vaping experience great quality products and very reliable”

Helpful Report

Posted 6 years ago

Hi there, We are super glad to know that you enjoy using Vype! We appreciate the five stars! 😊 If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Quick delivery, great value for money and good quality.”

Helpful Report

Posted 6 years ago

Thanks for the super review Jennifer! We are glad to know that you enjoy using Vype! 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“epen 3 far better than epen , shame you can only buy limited flavours in shops”

Helpful Report

Posted 6 years ago

Thank you for your feedback and we are glad that you like using the ePen 3! All customer feedback is greatly appreciated. Retail stores currently mostly stock 12mg and 18mg strengths, and this is a decision made by each retailer. It is based on mostly commercial reasons for retailers, because they cannot stock the full range of a manufacturer’s products. 18mg is typically the best-selling strength, so the range they decide to stock reflects this. The largest availability of lower strengths will always be available directly from Vype.😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I use the ePen 3. Great product, have been smoke free for many years now. Thank you”

Helpful Report

Posted 6 years ago

Thanks for the five star review Alex ! We are pleased that you are enjoying your ePen 3.😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I've tried different Vype products, but my favourite by far is the E-pen 3. It's clean, easy to use and the pods have a good range of flavours. Love it.”

Helpful Report

Posted 6 years ago

Thanks so much for the awesome review Christine! We are pleased that you are loving your ePen 3. 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Great flavours, more choice of e-pen and tanks needed”

Helpful Report

Posted 6 years ago

Hi there, thanks so much for the review we are glad that you are enjoying our eLiquid! All customer feedback is greatly appreciated. Keep in mind we have several Vype eCigarette Devices available on our website for your review. 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“10/10 does what it says on the tin. 👍🏽”

Helpful Report

Posted 6 years ago

Hi there, thanks you for the Vype love! We appreciate the five stars! 😊 If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Brilliant discrete and lightweight gadget fits easily in a pocket or handbag. I gave up smoking cigarettes in January and felt confident doing so in the knowledge that I could use the Vype e-cigarette instead. I no longer crave a cigarette but can instead have the odd puff on this. I feel so much better for it ... and of course I smell better too!”

Helpful Report

Posted 6 years ago

“The vype ecig is good”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I bought the new vype 3 pen for my partner and he loves it. It is lighter than his other vype pen.”

Helpful Report

Posted 6 years ago

Thanks for the five star review! We are glad that your partner is enjoying the ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

VUSE is rated 4.5 based on 6,348 reviews